California Paid Family Leave

Can't reach California Paid Family Leave? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I just wanted to follow up - were you able to get through to EDD? If your rent is due very soon and you're still waiting, you might want to consider asking your landlord for a short extension and explaining the situation. Many landlords would rather give you a few extra days than deal with finding new tenants, especially if you can show documentation of the pending PFL claim. Also, if you're able to make a partial payment, that often goes a long way toward goodwill while you wait for the full benefit to arrive.

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We finally got through using that Claimyr service someone suggested! Turns out there was an issue with my husband's ID verification that wasn't showing up online at all. The agent was able to verify his identity over the phone and said the payment should process in 3-5 business days. Our landlord agreed to give us until the 10th without a late fee. Fingers crossed the money arrives in time!

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That's such great news that you finally got through and figured out what was holding up the claim! The ID verification issue not showing up online is so typical of EDD's system - it's like they have these hidden requirements that claimants have no way of knowing about. I'm glad your landlord was understanding too. Hopefully other people reading this will know to specifically ask about identity verification when they get through to an agent. Keep us updated on when the payment actually hits your account!

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This is exactly why I joined this community - real people helping each other navigate these impossible government systems! @ef7084b4b048 I'm so relieved you got through and found the actual problem. The hidden ID verification issue is infuriating but unfortunately very common. I hope your payment comes through quickly and you can finally breathe easy. Thanks for sharing the update - it gives hope to others dealing with the same nightmare!

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I'm going through something very similar right now! Had my baby in April and I'm still dealing with this nightmare gap between disability and PFL. After reading all these responses, I realize I made the same mistake - I thought the birth certificate upload would automatically transition me to PFL. Nobody tells you that you need to file a completely separate DE2508 form! The worst part is trying to reach someone at EDD. I've been calling for weeks and either get busy signals or sit on hold for hours just to get disconnected. It's absolutely maddening when you have a newborn and bills to pay. Thanks to everyone sharing their experiences here - at least now I know what forms I need to file and that I can potentially get backpay for this gap period. Going to try that Claimyr service mentioned above because I'm desperate to talk to an actual human being who can fix this mess. Anna, please do update us when you get this resolved! It would give the rest of us hope that there's light at the end of this EDD tunnel.

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Molly, I'm so sorry you're dealing with this too! It's honestly shocking how many of us are going through the exact same thing. Reading everyone's responses here has been both frustrating (because this shouldn't be happening) and reassuring (because at least we're not alone). I had no idea about the separate DE2508 form either - you'd think EDD would make this clearer or have better communication about the transition process. I'm definitely going to update everyone once I get through to someone. Hopefully between the Claimyr service and filing the correct PFL paperwork, we can both get this sorted out soon. Hang in there!

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I'm so glad I found this thread! I'm currently 36 weeks pregnant and planning to go on disability leave soon, but after reading all of this I'm terrified I'm going to end up in the same payment gap situation. Can someone walk me through exactly what I should do to avoid this mess? It sounds like I need to: 1. File for disability when my doctor says I need to stop working 2. Have my baby and report the birth to EDD 3. File a separate DE2508 form for PFL BEFORE my disability ends 4. Make sure my doctor properly closes my disability claim Is that right? And when exactly should I file the PFL form - like how many weeks before my disability is supposed to end? I want to be proactive about this since it seems like such a common problem. Thanks for sharing all your experiences - this is exactly the kind of real-world advice that EDD should be providing but obviously doesn't!

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Update: Just got my first payment today! It came exactly 9 days after my claim was approved, and it looks like I'll be getting the rest every two weeks. Thanks everyone for your help. The timing works out pretty well for my bills. Setting calendar reminders now for those certification forms!

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congrats! enjoy time with ur little one! the 8 weeks goes by wayyy too fast 😭

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That's awesome that you got your first payment so quickly! Just wanted to add for anyone else reading this - make sure to keep track of your certification deadlines because if you miss one, it can really mess up your payment schedule. I almost missed my third certification and had to wait an extra week for that payment. Also, if you're planning to return to work before your full 8 weeks are up, you'll need to let EDD know or they might overpay you and then want it back later. Learned that one from a coworker who had to deal with that headache!

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Thanks for the heads up about the certification deadlines! I definitely don't want to deal with overpayment issues. Quick question - how do you let EDD know if you're returning to work early? Is it through the UI Online portal or do you have to call them? I'm thinking I might want to come back after 6 weeks instead of the full 8.

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Has anyone had luck with the EDD's online chat feature? I've heard mixed things but wondering if it's worth a shot.

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I tried it once. Waited 2 hours to connect, then got disconnected after 5 minutes. Never again. 🙅‍♀️

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Actually, I had a decent experience with it last week. Got connected in about 30 mins and the rep was helpful. Might be worth a try!

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I'm going through the same thing right now! Been waiting about 3 weeks for my PFL award letter and getting really anxious about it. Reading through all these responses is both helpful and terrifying 😅 I think I'm going to try the early morning calling strategy that @Jamal Brown suggested, and maybe check out that online chat option too. Has anyone had success getting their letter faster by submitting any additional documentation, or is it really just a waiting game once you've filed everything?

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Hey @Angelina Farar! I'm in a similar boat - just started this process myself and feeling pretty overwhelmed by all the mixed experiences people are sharing here. From what I'm reading, it seems like once you've submitted everything correctly, it really is mostly a waiting game unfortunately. But I'm definitely going to try some of these suggestions too - the early morning calling strategy sounds promising, and maybe that assembly member contact idea if things drag on too long. Let me know how the online chat goes if you try it! We can keep each other posted on our progress 🤞

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One thing nobody has mentioned yet - you should apply for your Pregnancy Disability Leave first (using form DE2501), which gives you 4 weeks before your due date and 6-8 weeks after delivery (depending on vaginal vs c-section delivery). THEN you transition to PFL baby bonding for 8 weeks using form DE2508. Both are available to part-time workers who have paid into SDI. Your HR department is either confused about company benefits vs. state benefits, or they're deliberately misleading you. Either way, go directly through EDD's website to apply. Also, document all conversations with HR in case you need to file a complaint later.

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Excellent point about documenting conversations - California takes these rights very seriously, and if the company retaliates in any way for taking legally protected leave, there could be significant penalties.

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I'm so sorry you're dealing with this stress during your pregnancy! Your HR department is absolutely wrong about part-time workers not qualifying for California PFL benefits. I work in employment law and see this misinformation all the time - employers often confuse their own company policies with state-mandated benefits. Since you've been paying into SDI (which you confirmed), you're entitled to both Pregnancy Disability Leave AND Paid Family Leave regardless of your part-time status. Here's what you need to know: - Apply directly through EDD, not through your employer - Your company cannot block or deny your state benefits - Start with Pregnancy Disability Leave (Form DE2501) for birth/recovery - Then transition to PFL (Form DE2508) for baby bonding - Total you could get up to 16-18 weeks of benefits For job protection, since you have 35+ employees and worked 1,250+ hours, you should qualify under CFRA too. I'd recommend contacting the California Department of Fair Employment and Housing (DFEH) if your employer continues to provide false information or retaliates. Don't let them intimidate you - these are YOUR rights!

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