I went through this exact same nightmare about 6 months ago! What finally worked for me was going through their "Account Recovery" process instead of the regular login. You have to fill out a form with as much personal info as possible (SSN, old addresses, employment history, etc.) and they'll review it manually. It takes about 2-3 weeks, but they eventually sent me a temporary password via mail. Way better than trying to remember some random payment amount from forever ago. The form is buried deep in their website under "Help" > "Account Issues" if I remember correctly. Hope this helps!

I had a similar issue a few years back! What ended up working for me was contacting my local state assembly member's office. I know it sounds weird, but they actually have staff who help constituents with government agency issues like this. They were able to contact EDD directly on my behalf and got my account sorted within a week. Just had to provide them with my basic info and explain the situation. Worth trying if the other suggestions don't pan out - it's a free service and way faster than the normal channels!

unpopular opinion: sometimes its easier to just let the claims overlap and deal with slightly lower benefits than go thru the hassle of changing dates. been down this road and the stress wasnt worth it for me ¯\_(ツ)_/¯

Just went through this exact same situation last month! The key is to be super specific about which claim you want adjusted and why. When I called, I explained that the overlap was preventing me from getting my full benefits and asked them to modify the start date on my FMLA claim to begin after my SDI ended. Make sure you have both claim numbers handy and be prepared to explain the timeline clearly. Also, don't hang up until they confirm the changes in the system - I made that mistake the first time and had to call back again. You got this! 💪

Update: My PFL claim just changed from \

That's great news! Thanks for the update - it's really helpful to know the timeline worked out. Congrats again on your new baby! For anyone else reading this thread who might be in a similar situation, it sounds like the system does work most of the time, you just need to be patient for about a week or two. Wishing you and your little one all the best during your bonding time! 💕

Hot take: The whole unemployment system is designed to be confusing so people give up and don't get the benefits they deserve. Change my mind.

Thanks for asking this question! I'm dealing with something similar and was totally lost on what to prepare. One thing I'd add to the great list from @Aaliyah Jackson - if your overpayment is related to work-search requirements, make sure you have documentation of your job search activities during that period. I learned the hard way that EDD sometimes flags people for overpayments if they can't prove they were actively looking for work. Screenshots of job applications, emails from potential employers, anything that shows you were meeting the requirements can really help your case.

pro tip: if ur having trouble with the online system, try using a different browser. sometimes it acts up in chrome but works fine in firefox 👍

Has anyone had issues with the EDD website timing out while filling out the application? I keep losing my progress halfway through and it's so frustrating! Should I try calling instead or is there a trick to keeping the session active?