I had this exact same problem a few weeks ago! What worked for me was logging out completely, then logging back in and trying again. Also make sure you're not using any ad blockers or pop-up blockers - they can interfere with the upload functionality. The EDD site is super finicky about that stuff. If you're still having trouble, try uploading during off-peak hours like early morning (6-8 AM) when fewer people are on the system. Good luck!

I ran into this same issue a couple months ago and it was SO frustrating! What finally worked for me was using a desktop computer with Firefox instead of my phone. For some reason, the mobile version of the EDD site just doesn't play nice with file uploads. Also, make sure your PDF isn't too large - I think there's a file size limit that isn't clearly posted anywhere. If you have access to a computer, try that first before going through the hassle of calling EDD. The whole system is a mess but hang in there, you'll get it sorted! 💪

Based on my experience with EDD's Paid Family Leave claims, I recommend taking these specific steps: 1. Contact your father's doctor's office and request: - Confirmation number from their submission - Exact date they submitted the DE2501F form - Verification of how they listed your father's name 2. Call EDD using the timing suggestions others mentioned (8:00-8:30am) and have your claim confirmation number ready 3. If your claim is still pending after 30 days, you have the right to file a formal inquiry through your state representative's office. Their constituent services can often expedite EDD issues. For your upcoming second leave period, you can actually combine it with your current claim if it's within the same 12-month period for the same care recipient. This requires less paperwork than filing a completely new claim.

I'm so sorry you're going through this during such a difficult time with your father. I went through something similar last year when my grandmother was in hospice care. The lack of transparency in the PFL system is honestly heartbreaking when you're already emotionally and financially strained. One thing that helped me was keeping a detailed log of every attempt to contact EDD - dates, times, reference numbers, and what happened. When I finally got through to someone, having that documentation ready actually seemed to help the agent take my case more seriously. Also, if your dad's oncologist office has a patient advocate or social worker, they might be able to help navigate this. Mine was familiar with EDD's system and knew exactly what to ask for when following up on submissions. Thinking of you and your father during this tough time. The system shouldn't add this much stress to families already dealing with so much. ❤️

Just a heads up, make sure all your docs were submitted correctly. My payment was delayed becuz I forgot to sign one form. Double check everything!

I'm going through the exact same thing right now! My payment was supposed to come through on 4/12 and still nothing. It's so stressful when you're counting on that money. I've been checking my account obsessively and calling every day. The worst part is not knowing if there's an issue with your claim or if it's just their slow processing. Have you tried reaching out through their social media accounts? Sometimes companies respond faster there when they know it's public. Stay strong - we'll get through this! 💪

Quick question for those who've been through this before - do they backpay from the date you submitted the claim, or only from when they approve it?

I'm dealing with a similar situation right now - submitted my PFL claim 5 weeks ago and it's still showing "pending" with no updates. I've been checking the portal daily but nothing changes. The financial stress is real! From what I'm reading here, it sounds like persistence with calling is key, even though it's a nightmare to get through. @Toot-n-Mighty your suggestion about contacting a state representative is interesting - I hadn't thought of that. Has anyone actually tried that route and seen results? Also wondering if there are specific times of day that work better for calling? Like early morning or late afternoon when they might be less busy?

Anyone else notice how the EDD website is always "under maintenance" when you need it most? 🙄 It's like they're trying to make this as difficult as possible.

Hey Diego, I totally understand your frustration! I went through the same thing last year and it was incredibly stressful. Here's what I learned from my experience: 1. Log into your EDD online portal first - sometimes there are status updates or requests for additional info that they don't always mail out right away 2. When calling, try early morning (8-9am) or late afternoon (3-4pm) - I had better luck during those times 3. Have your Social Security number, claim number, and any reference numbers from previous correspondence ready 4. If you do get through, ask specifically what's causing the delay and get a timeline in writing if possible Also, don't forget to keep certifying for benefits even while waiting - missing a certification can really mess things up. The whole process is frustrating but hang in there! Most delays are administrative and do get resolved eventually. Sending positive vibes your way! 🙏