SDI claim missing current employer info, getting shorted on benefits for weeks. Help!
Hey everyone, I'm having some serious issues with my disability claim. I just found out that my current employer's information wasn't included in my claim, and because of this, I've been getting way less in benefits than I should be for weeks now. Has anyone else dealt with something like this? I'm planning to call them to get it fixed, but I'm not sure what exactly to say or how to make sure they actually update everything correctly. Any advice would be really appreciated!
21 comments


Sofia Morales
Ugh, that sucks! I've been there before. Here's what you need to do: 1. Call them ASAP and explain the situation clearly 2. Have all your current employer info ready 3. Ask them to update your records and recalculate your benefits 4. Get a confirmation number or email for the changes 5. Follow up in a week if you don't see any updates Good luck! The system can be a real pain sometimes.
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Dylan Cooper
•Thanks so much for the detailed advice! I'll definitely follow these steps. Do you know how long it usually takes for them to make the changes?
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Sofia Morales
•In my experience, it can take anywhere from a few days to a couple of weeks. But def keep bugging them if you don't see changes soon!
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StarSailor
•This is solid advice 💯 I'd add: document EVERYTHING. Write down who you talked to, when, and what they said. It'll save you headaches later.
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Dmitry Ivanov
man, the disability system is so broken. i've been waiting 3 months just to get my initial claim processed. good luck with your issue, hope you get it sorted out faster than i have ðŸ˜
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Ava Garcia
Have you tried reaching out to your local representative? Sometimes they can help push things along with these government agencies.
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Dylan Cooper
•I hadn't even thought of that! Do you know how I would go about contacting them?
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Ava Garcia
•Just google your state + 'find my representative'. Most have contact forms on their websites. Explain your situation and they might be able to help!
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Miguel Silva
omg i feel your pain!!! 😫 i had a similar issue last year and it took FOREVER to get fixed. keep calling and don't give up!
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Zainab Ismail
Hey, I found a method to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Connor O'Neill
•Sounds too good to be true. Has anyone else tried this?
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Zainab Ismail
•I know it sounds sketchy, but I swear it's legit. Saved me hours of hold time.
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QuantumQuester
•20 bucks to not sit on hold for 3 hours? sign me up lol
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Yara Nassar
Pro tip: if you can, try calling right when they open. The wait times are usually shorter early in the morning.
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Keisha Williams
•This! 👆 Also, avoid calling on Mondays and Fridays if possible. Mid-week is usually less busy.
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Paolo Ricci
have you checked your online account? sometimes you can submit corrections there without having to call
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Dylan Cooper
•I tried, but for some reason it won't let me update my employer info online. Guess I'm stuck calling 😕
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Amina Toure
Oof, been there done that. The whole system needs an overhaul tbh. Good luck OP, hope you get your money soon!
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Anita George
I went through something similar a few months ago! What really helped me was preparing a list beforehand with all my employer details (company name, address, phone, dates of employment, and wages). When I called, I specifically asked them to "recalculate my benefit amount based on the updated wage information" and requested they backdate any adjustments to when my claim started. Don't let them tell you they can only fix it going forward - you're entitled to the correct amount from day one. Also, ask for the case number for your update request so you can reference it if you need to call back. Hope this helps!
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Chad Winthrope
•This is incredibly helpful, thank you! I didn't realize I could ask them to backdate the adjustments - that's exactly what I need since I've been underpaid for weeks. I'll definitely prepare that list of employer details beforehand too. Really appreciate the specific language to use when talking to them!
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Javier Cruz
This exact thing happened to me last year! The key is being persistent and knowing exactly what to ask for. When you call, tell them you need to "update your base period wages" and that your current employer's W-2 information was missing from your claim. Ask them to pull your wage records again and recalculate from the beginning of your claim period. I had to call three times before I got someone who actually knew how to do this properly, so don't give up if the first person seems confused. Also, if they try to tell you the adjustment will only apply going forward, politely but firmly tell them that's incorrect - you're entitled to the proper benefit amount from when your claim started. It took about 10 days for my backpay to show up once they finally made the correction. Hang in there!
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