EDD disqualified my SDI claim because of documents I just mailed - what can I do now?

OMG this EXACT same thing happened to me in February!! I mailed my additional docs and they still disqualified me. The EDD system is BROKEN. When I appealed, they took 11 weeks to review it, and I had to borrow money from family just to pay rent. Their deadline policies are ridiculous - they don't clearly tell you when things are due until it's too late!!

try calling agian. sometimes u get a nice rep who can fix stuff like this. i had similar thing with my pregnancy disability claim but they fixed it when i called and explained.

You have three options here: 1. File a formal appeal using the DE 1000M form - this is the official route but as you noted, it can take months. 2. Keep calling the main SDI number at 1-800-480-3287 daily until you reach someone with authority to review your case. Be polite but persistent, and ask to speak with a supervisor or claim specialist who can review your disqualification. Explain that you mailed the documents before you were notified of disqualification. 3. Contact your state assembly member or senator's office. Their constituent services staff can often intervene in EDD cases and get much faster results than individuals can. This is actually very effective in California. One important note: When you mail documents to EDD, it can take 7-10 business days for them to process and scan them into their system. Your documents probably haven't even been opened yet, which is why the disqualification happened.

I would recommend filing the appeal right away while also pursuing other options. This protects your rights in case other approaches don't work. The appeal form (DE 1000M) is available on the EDD website, and you should include copies of any proof that you mailed the documents when requested. For the fastest resolution, though, speaking directly with an EDD representative is your best bet. Many people have success using a service called Claimyr (claimyr.com) that helps you get through to EDD representatives much faster. They have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd I was skeptical at first, but it saved me hours of redial attempts when I had an issue with my PFL claim last month. The rep I reached was able to resolve my issue immediately instead of waiting for the appeal process.

Wait I'm confused because I thought SDI doesn't have a 7 day waiting period anymore since the pandemic? Or did they bring that back? When I filed for disability last year there wasn't any waiting period...

Just wondering - what exactly were the additional docs they wanted? My doctor just completed my disability certification and I want to make sure I don't run into the same issue!

Have you checked your EDD SDI Online account messages? Sometimes they send notifications there about what's missing but don't call you. I'd also try faxing the documents if you can - it's faster than mail and there's a timestamp. I had to send additional medical evidence twice for my claim.

UPDATE: I finally got through to EDD this morning after trying for hours yesterday! The rep said they can see that my documents arrived but they're still in the processing queue. She put notes on my account about the timeline and said a claim specialist would review everything within 5-7 business days. She recommended I still submit the appeal form as backup but said there's a good chance the disqualification will be reversed once they process my documents. I'm cautiously optimistic but still worried about how long this might take.

I'm dealing with something similar but with my pregnancy disability claim! It's so stressful thinking about having no income right when you need it most. Did they tell you how long the review would take after they process your documents? I've been waiting two weeks already...