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Amara Eze

EDD denied start date of my surgery-related disability claim - what happens now?

I received this confusing notice from EDD about my SDI claim and I'm totally lost on what to do next: "Your first claim for Disability Insurance Benefits has been denied from 03/11/24 through 04/06/24. The beginning date (claim effective date) of your claim has been adjusted because: The beginning date cannot be more than 7 days before the first date you were examined by or under the care of a physician or practitioner. This determination is final unless you file an appeal within thirty (30) days from the mailing of this notification." The thing is, 3/11 was literally the day I had my knee surgery (which is why I'm temporarily disabled), so I was definitely under a doctor's care that exact day! I don't even see what date they've adjusted my claim to start. Do I need to appeal this? Reapply? Or just wait since they said they adjusted it themselves? I'm panicking because I really need this income while I recover. Help!

This is actually a pretty common issue with EDD SDI claims. What the notice means is they're not denying your entire claim - just the starting date. Basically, EDD is saying that according to their records, your first documented doctor visit/care was later than 3/11, so they've moved your claim effective date forward to match that date (plus the 7-day waiting period all SDI claims have). You need to check your SDI Online account to see what new effective date they've given you. If it's only off by a few days, it might not be worth appealing. But if it's significantly later and you can prove you were under doctor's care on 3/11, then definitely appeal within that 30-day window.

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Amara Eze

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Thank you! I'll check my SDI Online account right now. If my doctor literally performed surgery on me on 3/11, would that count as being "under care"? Should I get them to submit some kind of additional documentation to prove the surgery date?

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NeonNomad

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omg the EXACT same thing happened to me last year!!! i had shoulder surgery and they denied the first 2 weeks claiming my doctor didnt see me until later?? but he LITERALLY cut me open lol. turns out my doctor's office put the wrong date on the medical certification form. call your doctor and have them check what date they put on your form!!

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Amara Eze

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OMG that would explain it! I'll call my doctor's office tomorrow morning. Do you know if they can just submit a corrected form, or do I have to do a formal appeal?

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What's happening here is a clerical issue. For SDI claims, there are two important dates: 1. The date you became disabled (your surgery date) 2. The date you were first examined/treated by your doctor for this condition If you had a consultation with your surgeon prior to the actual surgery date, that's technically when you were first "under care" for this condition. The system expects these dates to match up. Your doctor likely filled out the medical certification (DE 2501) with only the surgery date, not acknowledging the pre-surgical consultation. You have three options: 1. Appeal within 30 days (safest option) 2. Ask your doctor to submit an amended DE 2501 form with corrected dates 3. Accept the adjusted date if it's only off by a few days But check your SDI Online account first to see the actual adjusted date.

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Amara Eze

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This makes so much sense! I did have a pre-surgical consultation about 2 weeks before the actual surgery. Maybe that's what's causing the confusion. I'll check my SDI Online account to see the adjusted date and talk to my doctor about correcting the form. Thank you so much for explaining!

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just wait it out... they'll pay u eventually. EDD always does this kinda stuff

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I had a NIGHTMARE trying to resolve a similar issue with my SDI claim last month. Spent literally 6 days trying to get through to an actual SDI rep by phone. Finally used a service called Claimyr (claimyr.com) that got me connected to an EDD agent in about 22 minutes. They have this demo video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd Once I actually spoke to someone, they explained that my doctor had entered the wrong date in the system, and the rep was able to notate my account while I had my doctor's office fax in a correction. Way easier than going through the formal appeal process.

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Amara Eze

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Thanks for the tip! I'll try calling them first, but if I can't get through I'll check out that service. Did they fix your issue right away once you got someone on the phone?

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The agent couldn't change it directly, but they noted my account and told me exactly what documentation was needed from my doctor. Once my doctor sent in the corrected form, it was fixed within 3 days. Much faster than the appeal process which can take weeks.

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Dmitry Volkov

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THE SYSTEM IS BROKEN!!!! EDD denies EVERYTHING initially hoping you'll just give up and not appeal. They did this to my wife, my brother AND my neighbor all in the last year. It's all about DENYING benefits that we've PAID FOR through our taxes!!!!

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That's not entirely accurate. They're not denying the entire claim, just adjusting the start date based on the information provided on the medical certification. It's often just a documentation issue that can be fixed.

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Dmitry Volkov

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Yeah right, keep believing that. My wife submitted ALL the correct documentation and they STILL denied her first week. When she appealed they magically found her paperwork was "correct all along" - SURE!!!

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Ava Thompson

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This is why I always tell people to make copies of EVERYTHING you submit to EDD. Did you keep a copy of what your doctor submitted? My orthopedist gave me a copy of my disability form before they sent it in and that saved me when EDD tried to claim they had different dates.

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Amara Eze

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No, I didn't think to ask for a copy 😞 Lesson learned for next time. I'm going to call my doctor's office tomorrow to find out what dates they put on the form.

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Update to my earlier comment: After reviewing your situation again, I want to clarify something important. If 3/11 was your surgery date, but you had pre-surgical consultations earlier, EDD might actually be correct in their adjustment. The SDI regulations state that benefits begin on the 8th day of disability (that's the waiting period), but the claim effective date can't be more than 7 days before you first saw a doctor for the condition. Example: If your first consultation for the knee issue was on 3/1, and your surgery was on 3/11, then the earliest your claim could be effective would be 2/23 (7 days before 3/1). But since your disability actually started on 3/11, that's when your 7-day waiting period would begin, making your benefits potentially payable from 3/18 onward. Check your online account to see the actual adjusted dates - this might all be working correctly.

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Amara Eze

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Thank you for this additional explanation! I checked my SDI Online account and it shows my claim is now effective from 3/18/24. My surgery was 3/11, and my first consultation for this knee issue was actually back in February, so I think they're calculating the 7-day waiting period starting from my surgery date. That makes sense now. I don't think I need to appeal after all!

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I'm glad you were able to check your online account and everything is making sense now! Just wanted to add that even though your claim is effective from 3/18, you should still keep all your documentation from the surgery and consultations organized in case EDD requests anything else later. Also, make sure to submit your continued claim forms (DE 2501C) on time every two weeks to keep your benefits flowing smoothly. Recovery from knee surgery can take a while, so don't rush back to work before you're medically cleared. Take care of yourself!

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Nia Thompson

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This is really helpful advice! I'm definitely going to keep everything organized and make sure I don't miss any continued claim forms. My doctor said recovery could take 6-8 weeks, so I want to make sure I don't mess anything up during that time. Thanks for the reminder about not rushing back too soon - I was already worried about that pressure.

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Ezra Collins

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I went through something similar with my back surgery claim last year! One thing that really helped me was requesting a "Notice of Computation" from EDD once everything was sorted out - it shows exactly how they calculated your benefit amount and dates. You can request it through your SDI Online account or by calling. It's super helpful to have for your records and helps you understand exactly what weeks you'll be paid for. Also, if you're planning to return to work gradually (like part-time at first), make sure to report those earnings on your continued claim forms - you can sometimes still get partial benefits while transitioning back. Good luck with your recovery!

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This is such great advice about the Notice of Computation - I had no idea that was even available! I'm definitely going to request that once everything is finalized. The partial benefits info is really helpful too since my doctor mentioned I might be able to do some light desk work before I'm fully cleared for my regular job. It's reassuring to know there are options for transitioning back gradually without losing all benefits. Thanks for sharing your experience!

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Yuki Sato

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I'm so glad to see this thread helped you figure everything out! As someone who's been through multiple SDI claims over the years, I just wanted to add one more tip that might help others reading this: if you ever have a planned surgery like this in the future, ask your doctor's office specifically what dates they're putting on the DE 2501 form before they submit it. Sometimes they only put the surgery date and forget about pre-surgical consultations, which can cause these kinds of date adjustments. Also, if you have any follow-up appointments or physical therapy scheduled, make sure those are documented too since they can extend your claim if needed. Wishing you a smooth recovery - knee surgeries are no joke!

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Ravi Patel

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This is such valuable advice for anyone planning surgery! I wish I had known to ask my doctor about the specific dates on the DE 2501 form beforehand - it would have saved me so much stress and confusion. Your point about documenting follow-up appointments and physical therapy is really smart too, especially since recovery timelines can sometimes be longer than initially expected. Thanks for taking the time to share these tips - I'm sure they'll help other people avoid the same headaches I went through. My knee is already feeling a bit better, and now that the SDI situation is sorted out, I can focus entirely on healing!

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Taylor To

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I'm so happy to see you got this resolved! Your experience is a perfect example of why it's so important to check your SDI Online account first before panicking about denial notices. EDD's language can be really confusing - when they say "denied" they often just mean they're adjusting dates, not rejecting your entire claim. For anyone else reading this who might face a similar situation: the key takeaway is that the 7-day rule about being "under care" refers to when you FIRST saw a doctor for the condition, not necessarily when your disability actually started. So if you had consultations weeks before your surgery, that earlier date is what EDD uses for their calculations. The actual disability start date (surgery day) is what triggers your 7-day waiting period for benefit payments. Amara, I'm glad your claim is now effective from 3/18 and you don't need to appeal! Focus on your recovery and don't stress about the SDI stuff anymore. 💙

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This is such a helpful summary of the whole situation! As someone new to this community, I really appreciate how everyone came together to help Amara figure this out. The distinction you made about the 7-day rule is so important - I never would have understood that the "under care" date refers to the first consultation, not the actual disability start date. It's honestly pretty confusing how EDD words their notices, but this thread has been like a masterclass in navigating SDI claims. I'm bookmarking this for future reference in case I ever need to deal with something similar. Thanks to everyone who shared their experiences and advice!

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Paolo Rizzo

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As someone who works in healthcare administration, I see these kinds of date confusion issues all the time! One thing that might help future readers is understanding that medical offices often have different staff handling different parts of the disability paperwork process. Sometimes the person filling out the DE 2501 form only has access to certain appointment records and might miss the full timeline of care. If you're ever in this situation again, when you're scheduling your initial consultation for a planned surgery, specifically mention that you'll be filing for SDI and ask them to make a note in your chart about the connection between that first visit and your upcoming disability claim. This can help ensure all the dates line up correctly on the paperwork. Also, for anyone reading this - most doctor's offices are happy to provide you with a copy of any disability forms before they submit them if you just ask. It takes 30 seconds and can save you weeks of headaches later! Glad everything worked out for you, Amara!

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Diego Chavez

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This is incredibly helpful insight from the healthcare admin perspective! I never would have thought to specifically mention SDI when scheduling that initial consultation, but that makes so much sense. Having that connection documented upfront could prevent so many of these date discrepancy issues. Your tip about asking for a copy of the disability forms before submission is gold - such a simple step that could save so much stress later. As someone who just went through this whole ordeal, I'm definitely going to remember these tips for any future medical situations. Thanks for sharing your professional expertise to help the rest of us navigate this system better!

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