Can a medical facility refuse to extend my disability certification after 6 months despite EDD eligibility?
I've been on disability since last October for a serious back injury (herniated disc with nerve compression). I was making progress with PT but had a setback in March that's prolonged my recovery. My SDI benefits are about to hit the 6-month mark, and when I went to my doctor yesterday for my extension paperwork, she said that while she agrees I'm still medically disabled, their CLINIC has an internal policy not to certify disability beyond 6 months regardless of my condition. She said I'd need to find another doctor to continue certification. Is this even legal? My understanding is that if I medically qualify for SDI, a doctor can't refuse to fill out the forms based on some arbitrary clinic policy. I'm genuinely still unable to work - my job requires heavy lifting and standing 8+ hours. I can't afford to suddenly lose benefits when I'm not recovered. Has anyone dealt with a similar situation? What are my options if my doctor won't extend despite agreeing I'm still disabled?
33 comments


Daryl Bright
yep, happened to me last yr. My primary doc's office had the same policy! they wont extend beyond 6months no matter what. so frustrating. had to find a specialist willing to do the paperwork, took FOREVER to get an appt tho
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Natalie Khan
•Thanks for sharing your experience. Did you end up with a gap in payments while waiting for the specialist appointment? I'm worried about that since I can't go weeks without income.
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Sienna Gomez
Unfortunately, many medical facilities have implemented internal policies like this, but it has nothing to do with EDD eligibility. If you medically qualify, you qualify - however, physicians do have discretion over what they're willing to certify and for how long. The clinic is likely doing this to avoid what they see as disability dependence or to limit their administrative burden. You have several options: 1. Ask your doctor for a referral to a specialist who can take over your disability certification 2. Request your doctor document in your medical records that you're still disabled but they're refusing to certify due to clinic policy (this helps with appeals if needed) 3. Find a new primary care physician who doesn't have this restriction 4. If you have a specialist already involved in your care (orthopedist, neurologist, etc.), ask if they can take over certification Do this ASAP as you don't want a gap in your benefits.
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Natalie Khan
•Thank you for these suggestions! I do have an orthopedist, but they're booked out 2 months for appointments. Do you know if I can get the certification forms filled out without an in-person visit? Like maybe a telehealth appointment with a new PCP?
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Sienna Gomez
•Yes, telehealth appointments can work for disability certification, but the provider will need to have established a relationship with you first. Some won't certify on the first visit. For your orthopedist, call and explain the urgency - they might have a cancellation list or could have their nurse practitioner or PA see you sooner specifically for the disability paperwork.
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Kirsuktow DarkBlade
This is completely BS! The clinic cant just make up rules that go against your rights when you're legitimately disabled! Your doctor even AGREES you're still disabled but won't sign the form?? That's ridiculous and probably illegal. I'd file a complaint with the medical board AND talk to an attorney. These clinics think they can just push disabled people around and it's NOT RIGHT.
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Abigail bergen
•While I understand your frustration, this isn't actually illegal. Medical practices can set their own internal policies about disability certification timeframes. It's not ideal, but it's within their rights. Pursuing legal action would likely be costly and unsuccessful. The better route is to find another provider willing to continue the certification if the patient truly remains disabled.
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Ahooker-Equator
I hit the same wall with Kaiser last year. Their policy is 6 months max for most conditions, then they push you to apply for long-term disability instead. What worked for me was getting my specialist (in my case rheumatologist) to take over the certification. My advice - call EDD directly to explain the situation and ask for guidance. They deal with this ALL the time. I spent days trying to get through to EDD with no luck - constant busy signals or disconnects. Then I found Claimyr (claimyr.com) which got me through to an actual EDD agent in about 25 minutes. They have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd. The agent told me exactly what to do to avoid interruption in my benefits while switching providers. Totally worth it when you're dealing with time-sensitive certification issues.
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Anderson Prospero
•does this claimyr thing actually work? sounds too good to be true with how impossible EDD is to reach...
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Ahooker-Equator
•Yes, it worked for me and several people in my support group. You still might wait a bit, but it's minutes instead of hours or days of redialing. And you actually get connected to someone who can help with your specific situation.
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Tyrone Hill
this is actually pretty common with bigger medical groups they dont want liability for extended disability claims my doc told me they had the same policy but she helped me anyways by referring me to pain management who took over my certification no problems have u asked ur doc if they can refer u somewhere?
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Natalie Khan
•I didn't think to ask about a specific referral for this purpose. I'll call tomorrow and see if she can refer me to pain management or another specialist who can help. Thanks for the suggestion!
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Anderson Prospero
What about going to a different primary care doctor? Can't you just switch doctors and get a new one to sign off? Seems like an easy fix.
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Abigail bergen
•It's not quite that simple. A new primary care doctor would likely want to establish care first (multiple visits) before being willing to certify disability, especially if taking over from another provider who stopped certification. Additionally, there could be delays in getting medical records transferred and getting appointments as a new patient. This could create gaps in certification and benefit payments. Working with specialists already familiar with the case is typically more effective.
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Sienna Gomez
I wanted to follow up on this thread - for anyone facing this issue, the most important thing is to prevent gaps in your certification. EDD allows for certification up to 20 days before your current certification expires. So even if you're looking for a new provider, have your current doctor complete one final certification form that covers at least 20-30 days into the future to give you time to establish with a new provider. Also, if you can't get an appointment in time, go to the ER if necessary - they can sometimes provide bridge certification if you explain your situation.
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Natalie Khan
•Update: I spoke with my orthopedist's office this morning and explained the situation. They were able to fit me in next week specifically to review my disability status and take over the certification. They said this happens frequently with certain medical groups that have time limits on disability certification. Thank you all for the guidance - it really helped me navigate this!
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Kaiya Rivera
That's great news that your orthopedist was able to help! For future reference, if anyone else runs into this situation, you can also check if your insurance covers urgent care visits for disability certification reviews. Some urgent care centers have providers who are experienced with disability paperwork and can serve as a bridge while you're transitioning between doctors. Just make sure to bring all your medical records and previous certification forms to help them understand your case quickly.
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Giovanni Rossi
•That's a really helpful tip about urgent care! I didn't know some of them handle disability paperwork. It's good to know there are multiple options when you're in a time crunch. This whole thread has been super informative - I'm saving it in case I ever run into similar issues down the road. Thanks everyone for sharing your experiences and solutions!
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Alexander Zeus
I'm so glad you were able to get this resolved with your orthopedist! This whole situation highlights how frustrating the healthcare system can be when you're already dealing with a disability. It's ridiculous that medical facilities can have arbitrary policies that potentially leave disabled patients without income, especially when the doctor agrees you're still medically unable to work. Your experience will definitely help others who face the same issue - knowing to contact specialists directly and explain the urgency seems to be key. Hope your recovery continues to progress and you don't have to deal with any more certification hassles!
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Anna Xian
•I completely agree - it's really frustrating that patients have to navigate these arbitrary clinic policies when they're already dealing with the stress of being disabled and unable to work. What strikes me is how many people in this thread have experienced similar situations, which suggests this is becoming a more common problem with larger medical groups. It seems like they're prioritizing administrative convenience over patient care. Natalie's experience shows that persistence and knowing your options can make a difference, but patients shouldn't have to jump through these hoops in the first place. Thanks to everyone who shared their experiences and solutions - this thread is going to be really valuable for anyone facing similar certification challenges!
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Oliver Zimmermann
This is such an important thread for anyone dealing with disability certification issues! As someone new to the SDI process, I had no idea that medical facilities could have these kinds of internal policies that override a doctor's medical judgment. It's concerning that so many people are experiencing this same problem with larger medical groups. What really stands out to me is how proactive you have to be - calling specialists directly, explaining the urgency, asking about referrals, and even considering urgent care options. It seems like the key is having multiple backup plans and not waiting until the last minute. I'm definitely saving this thread for future reference, and I hope your recovery continues to go well, Natalie. Thanks to everyone who shared their experiences and practical solutions - this kind of community knowledge is invaluable when navigating these complex systems!
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James Johnson
•As someone who's also new to navigating the SDI system, this thread has been incredibly eye-opening! I had no idea these internal clinic policies were so widespread. What really strikes me is how much self-advocacy is required when you're already dealing with the physical and emotional stress of being disabled. It's almost like you need to become an expert in healthcare navigation just to maintain the benefits you're entitled to. I'm grateful for communities like this where people share real experiences and practical solutions. It makes such a difference to know what to expect and have a roadmap when facing these challenges. Wishing you continued progress in your recovery, Natalie!
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Caleb Stark
This thread really highlights a systemic issue that needs more attention. I'm dealing with a similar situation right now - my medical group has the same 6-month policy, and it's incredibly stressful when you're already struggling with a disability. What bothers me most is that these policies seem designed more around administrative convenience than patient care. For anyone currently facing this, I'd also suggest documenting everything - get the policy in writing if possible, and make sure your medical records clearly state that you remain disabled but certification was refused due to clinic policy. This documentation could be crucial if there are any issues with your benefits or if you need to file appeals. It's unfortunate that we have to become experts in navigating these systems when we should be focusing on recovery, but threads like this are so valuable for sharing knowledge and supporting each other through these challenges.
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Diego Fisher
•You make an excellent point about documentation, Caleb. I'm new to this community but already dealing with similar challenges with my insurance company. Getting everything in writing seems crucial - not just for appeals but also to establish a paper trail showing you're following proper procedures. It's really disheartening to see how common this issue is becoming. From reading this thread, it sounds like larger medical groups are increasingly implementing these blanket policies without considering individual patient needs. The fact that doctors agree patients are still disabled but won't certify due to administrative policies really shows how broken parts of our healthcare system are. Thanks for the tip about documentation - I'm going to make sure to get my situation documented properly in case I run into similar issues. This community has already been so helpful for learning what to expect and how to prepare.
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Javier Torres
This situation is unfortunately becoming more common with larger healthcare systems trying to limit their administrative burden. I went through something similar last year with my work comp case - the medical group had a policy against certifying beyond certain timeframes even when patients clearly needed continued care. One thing that helped me was asking my doctor to write a detailed letter explaining my continued disability status and the clinic's policy refusal, then submitting that with my EDD paperwork along with a brief explanation. EDD was actually pretty understanding about the situation since they deal with this frequently now. Also, if you're still having trouble finding a provider, some independent physicians who specialize in disability evaluations can take over your case. They're used to working with disability certifications and don't usually have these arbitrary time limits. You might pay out of pocket initially, but it could be worth it to avoid gaps in benefits. Hope you get this sorted out quickly - the stress of potentially losing benefits while still disabled is the last thing you need when trying to recover!
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Sophie Hernandez
•That's really valuable information about writing a detailed letter explaining the clinic's policy refusal - I hadn't thought about that approach! It makes sense that EDD would be understanding since they're seeing this issue more frequently. The idea of finding independent physicians who specialize in disability evaluations is also really helpful. Do you have any suggestions on how to find these specialists? I imagine they might not be easy to locate through regular physician directories. Your point about paying out of pocket initially but avoiding benefit gaps is well taken - sometimes the upfront cost is worth avoiding the financial stress of interrupted benefits. Thanks for sharing your experience with the work comp situation - it's reassuring to know there are multiple ways to handle these policy roadblocks!
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Oliver Becker
•To find independent physicians who specialize in disability evaluations, I'd suggest starting with your state medical board's physician lookup tool - you can search by specialty like "occupational medicine" or "disability medicine." Also try contacting your local disability advocacy organizations or workers' compensation attorney offices - they often have lists of doctors who regularly do these evaluations. Some pain management clinics also have physicians experienced with disability certification. When you call, be upfront about your situation and ask if they're comfortable taking over ongoing disability certification from another provider. Most will tell you right away if they can help or not.
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L.B. Autry
My dr. Won't even extend past 2 months. I have a feeling they don't want to fill out additional paperwork which is exactly what is needed to extend my benefits. If they won't certify after me sending my thorough message, I'm going to my primary. I'm entitled to time off if I haven't fully recovered. It's not my problem it's a lot of paperwork. Maybe do some OT?
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Yuki Ito
•I completely understand your frustration with the 2-month limit - that's even more restrictive than what most people in this thread have experienced! You're absolutely right that you're entitled to time off if you haven't fully recovered, and it shouldn't be your responsibility to worry about their paperwork burden. That's literally part of providing medical care. Your plan to go to your primary if the current doctor won't extend sounds smart. From what others have shared here, having a backup plan and being proactive is key. Don't let them make you feel bad for needing legitimate medical certification - if you're still disabled, you deserve proper documentation of that fact. Hope your primary is more understanding and willing to help!
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Rudy Cenizo
This thread has been incredibly helpful! I'm currently dealing with a similar situation where my medical group is pushing back on extending my disability certification beyond 4 months for a chronic condition that clearly isn't resolved yet. Reading everyone's experiences and solutions has given me a roadmap for what to do next. What really resonates with me is how many people mentioned the importance of being proactive and having backup plans. I'm going to start reaching out to specialists now rather than waiting until I hit their arbitrary deadline. The suggestion about getting documentation in writing about the clinic's policy refusal is brilliant - I hadn't thought about creating that paper trail. It's frustrating that we have to become advocates and navigate these administrative hurdles when we're already dealing with the physical and emotional challenges of being disabled. But seeing how this community shares knowledge and supports each other gives me hope that I can get through this process. Thanks to everyone who shared their experiences - you're helping more people than you probably realize!
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Avery Saint
•I'm really glad this thread has been helpful for you! It's amazing how much practical knowledge gets shared when people come together to discuss these challenges. Your proactive approach of reaching out to specialists early is exactly the right strategy - don't wait for that arbitrary deadline to hit. I'm new to this community myself, but what I've learned from reading everyone's experiences is that having multiple options lined up is crucial for avoiding benefit gaps. The 4-month limit your medical group has is particularly restrictive, but it sounds like you're already thinking strategically about how to handle it. Best of luck navigating this process, and I hope you find providers who are more understanding and willing to properly document your ongoing disability status!
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NeonNomad
I'm new to this community and just went through something very similar! My doctor's office had a 6-month policy too, but I found out that many medical groups are implementing these blanket policies to reduce their administrative workload, not because of any medical or legal requirement. What worked for me was being very direct about the timeline urgency. I called my orthopedist's office and explained that I needed disability certification continuation and my primary care couldn't do it due to their internal policy. They were able to squeeze me in within a week specifically for this issue. One tip that really helped: when I called, I mentioned that I had all my previous disability forms and medical records ready to bring, which made the appointment more efficient for them. They seemed more willing to help when they knew it wouldn't be a complicated evaluation from scratch. The whole situation really opened my eyes to how much self-advocacy is required in the disability system. It's exhausting when you're already dealing with a medical condition, but having backup plans and being proactive seems to be the key to avoiding benefit interruptions.
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Aisha Abdullah
•That's such a smart tip about having all your previous forms and medical records ready to bring! I bet that made a huge difference in getting the appointment scheduled quickly. It shows you're organized and makes their job easier, which probably makes them more willing to help. I'm dealing with a similar situation right now and hadn't thought about emphasizing that I have everything ready to go - I'm definitely going to mention that when I call specialists. You're absolutely right about the self-advocacy being exhausting when you're already struggling with a medical condition. It feels backwards that the sicker you are, the more energy you have to spend fighting the system just to get basic support. Thanks for sharing what worked for you - practical tips like this are so valuable!
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