Can a medical facility refuse to extend my disability certification after 6 months despite EDD eligibility?
I've been on disability since last October for a serious back injury (herniated disc with nerve compression). I was making progress with PT but had a setback in March that's prolonged my recovery. My SDI benefits are about to hit the 6-month mark, and when I went to my doctor yesterday for my extension paperwork, she said that while she agrees I'm still medically disabled, their CLINIC has an internal policy not to certify disability beyond 6 months regardless of my condition. She said I'd need to find another doctor to continue certification. Is this even legal? My understanding is that if I medically qualify for SDI, a doctor can't refuse to fill out the forms based on some arbitrary clinic policy. I'm genuinely still unable to work - my job requires heavy lifting and standing 8+ hours. I can't afford to suddenly lose benefits when I'm not recovered. Has anyone dealt with a similar situation? What are my options if my doctor won't extend despite agreeing I'm still disabled?
16 comments
Daryl Bright
yep, happened to me last yr. My primary doc's office had the same policy! they wont extend beyond 6months no matter what. so frustrating. had to find a specialist willing to do the paperwork, took FOREVER to get an appt tho
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Natalie Khan
•Thanks for sharing your experience. Did you end up with a gap in payments while waiting for the specialist appointment? I'm worried about that since I can't go weeks without income.
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Sienna Gomez
Unfortunately, many medical facilities have implemented internal policies like this, but it has nothing to do with EDD eligibility. If you medically qualify, you qualify - however, physicians do have discretion over what they're willing to certify and for how long. The clinic is likely doing this to avoid what they see as disability dependence or to limit their administrative burden. You have several options: 1. Ask your doctor for a referral to a specialist who can take over your disability certification 2. Request your doctor document in your medical records that you're still disabled but they're refusing to certify due to clinic policy (this helps with appeals if needed) 3. Find a new primary care physician who doesn't have this restriction 4. If you have a specialist already involved in your care (orthopedist, neurologist, etc.), ask if they can take over certification Do this ASAP as you don't want a gap in your benefits.
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Natalie Khan
•Thank you for these suggestions! I do have an orthopedist, but they're booked out 2 months for appointments. Do you know if I can get the certification forms filled out without an in-person visit? Like maybe a telehealth appointment with a new PCP?
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Sienna Gomez
•Yes, telehealth appointments can work for disability certification, but the provider will need to have established a relationship with you first. Some won't certify on the first visit. For your orthopedist, call and explain the urgency - they might have a cancellation list or could have their nurse practitioner or PA see you sooner specifically for the disability paperwork.
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Kirsuktow DarkBlade
This is completely BS! The clinic cant just make up rules that go against your rights when you're legitimately disabled! Your doctor even AGREES you're still disabled but won't sign the form?? That's ridiculous and probably illegal. I'd file a complaint with the medical board AND talk to an attorney. These clinics think they can just push disabled people around and it's NOT RIGHT.
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Abigail bergen
•While I understand your frustration, this isn't actually illegal. Medical practices can set their own internal policies about disability certification timeframes. It's not ideal, but it's within their rights. Pursuing legal action would likely be costly and unsuccessful. The better route is to find another provider willing to continue the certification if the patient truly remains disabled.
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Ahooker-Equator
I hit the same wall with Kaiser last year. Their policy is 6 months max for most conditions, then they push you to apply for long-term disability instead. What worked for me was getting my specialist (in my case rheumatologist) to take over the certification. My advice - call EDD directly to explain the situation and ask for guidance. They deal with this ALL the time. I spent days trying to get through to EDD with no luck - constant busy signals or disconnects. Then I found Claimyr (claimyr.com) which got me through to an actual EDD agent in about 25 minutes. They have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd. The agent told me exactly what to do to avoid interruption in my benefits while switching providers. Totally worth it when you're dealing with time-sensitive certification issues.
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Anderson Prospero
•does this claimyr thing actually work? sounds too good to be true with how impossible EDD is to reach...
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Ahooker-Equator
•Yes, it worked for me and several people in my support group. You still might wait a bit, but it's minutes instead of hours or days of redialing. And you actually get connected to someone who can help with your specific situation.
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Tyrone Hill
this is actually pretty common with bigger medical groups they dont want liability for extended disability claims my doc told me they had the same policy but she helped me anyways by referring me to pain management who took over my certification no problems have u asked ur doc if they can refer u somewhere?
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Natalie Khan
•I didn't think to ask about a specific referral for this purpose. I'll call tomorrow and see if she can refer me to pain management or another specialist who can help. Thanks for the suggestion!
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Anderson Prospero
What about going to a different primary care doctor? Can't you just switch doctors and get a new one to sign off? Seems like an easy fix.
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Abigail bergen
•It's not quite that simple. A new primary care doctor would likely want to establish care first (multiple visits) before being willing to certify disability, especially if taking over from another provider who stopped certification. Additionally, there could be delays in getting medical records transferred and getting appointments as a new patient. This could create gaps in certification and benefit payments. Working with specialists already familiar with the case is typically more effective.
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Sienna Gomez
I wanted to follow up on this thread - for anyone facing this issue, the most important thing is to prevent gaps in your certification. EDD allows for certification up to 20 days before your current certification expires. So even if you're looking for a new provider, have your current doctor complete one final certification form that covers at least 20-30 days into the future to give you time to establish with a new provider. Also, if you can't get an appointment in time, go to the ER if necessary - they can sometimes provide bridge certification if you explain your situation.
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Natalie Khan
•Update: I spoke with my orthopedist's office this morning and explained the situation. They were able to fit me in next week specifically to review my disability status and take over the certification. They said this happens frequently with certain medical groups that have time limits on disability certification. Thank you all for the guidance - it really helped me navigate this!
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