


Ask the community...
I'm dealing with something similar right now! Just joined this community because I've been searching everywhere for answers. Got approved for 12 days but only received payment for 8 days. It's so frustrating when you're already dealing with health issues and then have to chase down money you're legally entitled to. Reading through everyone's experiences here is really helpful - sounds like the secure messaging approach through the online portal is the way to go. Going to try that first before attempting to call. Thanks to everyone who shared their solutions, this gives me hope that it can actually get resolved!
Welcome to the community! Sorry you're going through this too, but you're definitely in the right place for advice. I'm new here as well and this thread has been a goldmine of information. The fact that so many people have successfully resolved similar payment discrepancies gives me hope that EDD will eventually make it right. It really shouldn't be this complicated when we're already dealing with health issues, but at least we can support each other through the process. Good luck with the secure messaging approach - fingers crossed it works quickly for you! 🤞
I'm so sorry you're dealing with this! I had a very similar situation a few months ago - approved for 16 days but only got paid for 11. What ended up working for me was logging into my online account and going to the "History" section to compare what was actually approved versus what showed as paid. I found there was a discrepancy in their system where some of my weekend days weren't calculated properly. I sent a secure message through the portal with screenshots showing the difference and included my claim number and the exact date range from my doctor's note. It took about 8 business days, but they issued a correction payment for the missing 5 days. The key is being super detailed in your message - include your claim number, the exact dates you were approved for, what you actually received payment for, and reference your doctor's certification. Don't give up! You're entitled to those missing days and they will eventually make it right. The system is definitely frustrating but persistence pays off. Keep us updated on how it goes! 🙏
Wow, this thread has been absolutely invaluable! I'm currently 6 weeks into my SDI claim for a work-related knee injury and had absolutely no idea about the certification form disappearing issue until I stumbled across Andre's post. After reading everyone's experiences, I immediately dug out my approval paperwork and discovered I'm cutting it close - only about 3 weeks left on my initial approval period! My orthopedic surgeon has been saying all along that my recovery will likely take 4-5 months total, but somehow that timeline disconnect with EDD's initial 12-week approval never clicked for me until now. I'm calling his office first thing tomorrow to get the extension process rolling. What really strikes me is how this thread has become like an unofficial EDD survival guide - from Norman's organization tips to the Claimyr service recommendation to all the detailed advice about doctor's office procedures. It's both amazing and frustrating that we as patients have had to crowdsource solutions to what should be basic system functionality. The calendar reminder system idea is genius and I'm implementing it tonight. It's honestly shocking that a state agency can't manage basic notifications in 2025, but at least this community has figured out workarounds. Thanks everyone for sharing your experiences - you probably just saved me from a major panic attack in a few weeks!
You're so lucky to have found this thread with 3 weeks to spare! Reading through everyone's experiences really shows how this disappearing certification form issue is way more common than it should be. It's great that your orthopedic surgeon has already given you realistic timeline expectations - that'll make the extension conversation much easier when you call tomorrow. The 4-5 month recovery timeline for a knee injury sounds very reasonable, especially if it's work-related. Don't feel bad about needing more time than the initial approval - these bureaucratic timeframes rarely match up with actual medical recovery needs. Your surgeon will probably be very familiar with the DE 2525XX extension form since orthopedic practices deal with SDI extensions all the time. I love how this thread has basically become our own EDD navigation manual! It's wild that we've had to reverse-engineer solutions to problems that shouldn't exist in the first place. The calendar reminder system has been a game-changer for so many people here - definitely worth setting up those multiple alerts so you never get caught off guard again. Hope your extension paperwork goes smoothly and your knee recovery progresses well. Take your time and don't rush back to work before you're truly ready - that's what these benefits are for!
This thread is absolutely incredible - thank you to everyone who shared their experiences! I'm currently 5 weeks into SDI for complications from gallbladder surgery and honestly had no clue about any of these timing issues until I found Andre's post. Reading through all these stories made me immediately panic-check my approval letter, and sure enough, I only have about 10 days left on my initial period! The crazy part is my surgeon told me from day one that recovery would likely be 12-16 weeks due to some complications I had, but somehow the disconnect between that timeline and EDD's initial 8-week approval never registered. I guess when you're dealing with pain and recovery, you just assume the system will work logically - clearly a mistake! I'm calling my surgeon's office tomorrow morning to request the DE 2525XX extension form. Based on everyone's advice here, I'm also going to ask them specifically about getting a longer approval period this time around to avoid having to repeat this process in another 2 months. The organizational tips from Norman and others are lifesavers - I'm setting up the multi-stage calendar reminder system tonight. It's honestly ridiculous that in 2025 we have to create elaborate tracking systems just to manage basic government benefits, but this community has clearly figured out how to beat the system at its own game. Andre - thanks for sharing your panic moment and then following up with the resolution. This thread probably just saved dozens of people from unnecessary stress and benefit interruptions!
Harper, you're cutting it really close with only 10 days left, but at least you caught it in time! The fact that your surgeon already told you 12-16 weeks from the start should make the extension conversation much easier - they clearly have medical justification for the longer timeline. Gallbladder surgery complications can definitely be unpredictable, so don't feel bad about needing more recovery time than initially approved. When you call tomorrow, definitely emphasize to your surgeon's office that this is urgent since you're so close to your end date. Most medical offices understand the time pressure once you explain the situation. And absolutely ask about getting a longer approval period this time - if they can justify 3-4 months based on your complications, it'll save you from having to repeat this stressful process again soon. This thread really has become the unofficial EDD survival guide we all wish existed when we first started our claims! It's amazing how much collective wisdom everyone has shared. Hope your extension goes smoothly and your recovery continues progressing well. The gallbladder complications sound rough, but at least now you know how to navigate the bureaucracy side of things!
Something else I just thought of - make SURE you certify for your UI correctly for the last period. If your SDI starts mid-week, you need to report that you were unable to work for those days on your UI certification. Don't claim availability for work on days your doctor has certified you as disabled. That's considered misrepresentation and can cause big problems.
Just wanted to add one more thing that might help - when you file your SDI claim online, there's a section where you can indicate that you were previously receiving other state benefits. Make sure to check that box and specify UI benefits. This creates a paper trail that shows you were transparent about the transition, which can help protect you if there are any questions later. Also, if you're planning to return to work after your pregnancy disability period ends, your UI claim should still be there waiting for you (assuming you still have benefit weeks remaining and meet eligibility requirements). You don't lose your UI claim by switching to SDI temporarily. Good luck with everything, and take care of yourself during this bedrest period! 💜
This is such helpful advice, thank you! I didn't even know there was a section to indicate previous benefits when filing for SDI. That makes me feel so much better knowing I can be transparent about the transition upfront. And it's really reassuring to know that my UI claim will still be there if I need it after my pregnancy disability ends. You all have been amazing - I was so stressed about this but now I feel like I actually know what I'm doing! 🙏
LPT: Llama temprano en la mañana, como a las 8:01 AM. He notado que hay menos espera y más probabilidad de conseguir un agente que hable español a esa hora.
También puedes intentar llamar el número principal y cuando te digan "Para continuar en inglés, presiona 1" simplemente espera sin presionar nada. A veces automáticamente te conectan con un agente bilingüe. Y si eso no funciona, di claramente "Necesito ayuda en español" - es la ley que te tienen que proporcionar servicios en tu idioma. ¡No te rindas!
¡Excelente información! Yo también tuve problemas similares hace unos meses. Una cosa que me funcionó fue mencionar específicamente que tengo "limited English proficiency" - parece que esa frase activa algo en su sistema y te transfieren más rápido a servicios en español. También recomiendo tener todos tus documentos listos antes de llamar porque una vez que consigas al agente correcto, querrás resolver todo de una vez. ¡Mucha suerte @Charity!
¡Qué información tan valiosa! Me encanta ver cómo esta comunidad se ayuda mutuamente. Yo tuve una experiencia similar el año pasado y lo que más me ayudó fue ser super paciente pero también persistente. Una cosa que quiero agregar es que si el primer agente te dice que no hay nadie disponible en español, puedes pedir hablar con un supervisor - a menudo tienen más recursos. También lleva contigo tu número de seguro social y cualquier número de caso que tengas porque te van a preguntar por eso inmediatamente. ¡Espero que @Charity pueda resolver su situación pronto!
Giovanni Mancini
Hey Zainab! I'm glad to see you got your SDI application submitted - that's a huge step! I went through something similar when I had gallbladder surgery last year. Just wanted to share a couple things that helped me during the process: First, I actually called my doctor's office the same day I submitted my claim and spoke directly to the medical records person (not just the receptionist) to explain that I needed the EDD disability forms completed ASAP for financial reasons. They were much more responsive when I explained the urgency. Second, once your claim is approved, you can set up direct deposit through your SDI Online account which gets you paid faster than waiting for checks in the mail. The whole process took about 2 weeks for me from start to first payment. Hang in there - the financial stress is the worst part but you're doing everything right!
0 coins
Freya Larsen
•Thank you so much Giovanni! That's really smart about calling the medical records person directly - I was just planning to call the main number and hope for the best. I'll definitely do that first thing tomorrow morning. The direct deposit tip is great too since I'm already stressed about money. It's really reassuring to hear from someone who went through the same thing and that 2 weeks is realistic for getting that first payment. I'm trying to stay positive but the financial worry has been keeping me up at night on top of recovery pain. Thanks for the encouragement!
0 coins
Cedric Chung
I'm so glad you found this community and got your SDI application submitted! As someone who's been through the CA disability process a couple times (once for my own surgery and once helping my elderly mom), I wanted to share a few additional tips that might help ease your stress. First, if you're really worried about timing, you can actually track your claim status online through the SDI portal - it will show when your doctor submits their portion and when your claim moves to "under review" status. Second, while you're waiting for approval, document everything - keep copies of all your medical records, receipts from doctor visits, and any correspondence with EDD. If there are any issues later, having good documentation makes everything much smoother. Finally, don't hesitate to reach out to your local State Disability Insurance office if you hit any roadblocks - sometimes talking to someone in person can resolve issues faster than the phone system. You've got this, and the financial relief will come soon!
0 coins
Chris King
•This is such valuable advice, Cedric! I had no idea I could track my claim status online - that will definitely help with my anxiety about not knowing what's happening. The documentation tip is really smart too, especially since I've already been to a couple follow-up appointments and have receipts scattered everywhere. I should probably get organized now before things get more hectic. Quick question - when you mention the local SDI office, is that different from calling the main EDD number? I'm in the Bay Area if that makes a difference. Thanks for taking the time to share your experience, it really helps to know there are people who understand how stressful this whole process can be!
0 coins