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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
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- DO post tips & tricks to help folks.
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OMG thank you @Darcy Moore for actually getting through and getting real answers! 47 calls is dedication 💪 The data mismatch explanation makes so much sense - I bet that's exactly what's happening with mine too. Quick question though - when you fax those documents, do you need to include any specific reference number or case ID? And did they give you any kind of confirmation that they received the fax? I'm worried about sending sensitive docs into the void and having no way to track if they got them. Also going to start my own call counter today... wish me luck! 📞
@Omar Mahmoud I actually just went through this process last month! When you fax the documents, make sure to include a cover sheet with your full name, SSN last (4 digits only for security ,)and write RE: "SDI Error E311 - Identity Verification at" the top. I also included my claim number from my original application. They don t'give you a confirmation receipt, but I called back after 5 business days and they could confirm they had received my documents. Pro tip: keep a copy of everything you fax and take a photo of the fax confirmation page showing it went through successfully. The whole process took about 8 business days for me and then I was able to access my account again. Good luck with your calls! 🤞
This is exactly the kind of detailed info we need more of! @Connor Murphy thank you for sharing your experience - the cover sheet details and timeline are super helpful. I m'dealing with E311 right now too and was wondering about the fax confirmation process. Did you have any issues with the fax going through? I ve'heard some people say government fax lines can be finicky. Also, when you called back after 5 days to confirm receipt, did you have to go through the same endless phone tree or is there a direct number for the verification department? Really appreciate everyone sharing their actual experiences instead of just speculation! 🙏
Just wanted to add my experience with E311 for anyone still struggling with this. I had the same error for about 2 months and tried everything - clearing cache, different browsers, calling dozens of times, etc. What finally worked for me was actually going through my local SDI office in person. I know it's a pain, but sometimes face-to-face interaction cuts through all the system glitches. I brought all my documents (ID, Social Security card, medical forms) and they were able to fix whatever data mismatch was causing the E311 error right there on the spot. Took about an hour total including wait time. If you have a local office near you and can take the time off, it might be worth trying before going the fax route. Just make sure to call ahead and confirm what documents to bring so you don't waste a trip!
This is such good advice @Ava Garcia! I hadn't even thought about going in person - sometimes the old school approach really is the best. Do you happen to remember if there were any specific hours when the office was less crowded? I'm worried about taking time off work only to wait for hours. Also, did they give you any kind of confirmation or paperwork showing that the E311 issue was resolved? I'm paranoid about it coming back later! Thanks for sharing your experience - it's so helpful to hear what actually worked for people instead of just guessing.
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Muchas gracias a todos por compartir sus experiencias y consejos. He estado leyendo todos los comentarios y me siento más esperanzado. Voy a probar la estrategia del portal en línea que mencionó @Yara Khalil, ya que parece que ha tenido más éxito que las llamadas telefónicas. También voy a revisar mi cuenta en línea como sugirió @Chloe Harris para ver si hay algún mensaje que se me haya pasado. Es reconfortante saber que no estoy solo en esta situación, aunque obviamente preferiría que nadie tuviera que pasar por esto. Espero que todos puedan resolver sus problemas pronto. Actualizaré si tengo algún progreso! 💪
¡Pedro, que bueno que tengas un plan! También quería agregar que cuando uses el portal en línea, asegúrate de ser muy específico en tu mensaje. Menciona las fechas exactas, números de reclamo, y cualquier detalle que pueda ayudar. En mi experiencia, entre más información des, más rápido pueden identificar y resolver el problema. ¡Esperamos tu actualización! 🤞
Hola FireflyDreams, siento mucho que estés pasando por esta situación tan estresante. Yo también tuve problemas similares con mi discapacidad del EDD hace unos meses. Una cosa que me ayudó mucho fue crear un registro detallado de todo - fechas de cuando certifiqué, capturas de pantalla de mi cuenta, intentos de llamadas, etc. También te recomiendo revisar si hay alguna "alerta" o mensaje en tu cuenta UI Online que tal vez no hayas visto. A veces están escondidos en secciones que no revisamos frecuentemente. Si después de probar el portal en línea como sugieren otros aquí no tienes suerte, también puedes contactar a la oficina de tu asambleísta local - ellos tienen líneas directas con EDD y a veces pueden acelerar casos que están trabados sin razón. ¡No te rindas! 💙
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I'm in a very similar situation right now! My first SDI payment was marked as "paid" this morning and I'm trying not to panic about when it'll actually show up. I've been out of work for 2 weeks after a car accident and really need this payment to come through. Reading everyone's experiences here is incredibly reassuring - it sounds like the 1-3 business day timeline is pretty consistent with the new direct deposit system. I'm definitely going to set up those bank alerts that everyone mentioned so I can stop obsessively checking my account every hour. It's amazing how much extra stress the uncertainty adds when you're already dealing with recovery and not being able to work. Thank you to everyone who shared their experiences and timelines - this community is such a lifeline when you're trying to navigate EDD for the first time!
Hey, welcome to the community! I'm new here too but have been reading through everyone's experiences and it's really helped calm my nerves. Since your payment was just marked "paid" this morning, you're looking at probably Thursday or Friday based on what everyone else has shared. The car accident situation sounds really stressful - I hope you're healing up okay! I just went through the same anxiety a few days ago waiting for my first payment and the bank alerts suggestion from earlier in this thread is honestly a game changer. It beats driving yourself crazy refreshing your banking app constantly. Hang in there - sounds like you're right at the beginning of the wait but everyone here seems to get their money within that 1-3 day window!
I'm going through this exact same situation right now! My first SDI payment was marked as "paid" yesterday and I'm nervously waiting for it to hit my account. Been out of work for almost a month due to complications from surgery and finally got my claim approved after weeks of back-and-forth with EDD. Reading through everyone's experiences here is such a huge relief - it really seems like that 2-3 business day window is standard for first payments with the new system. I'm definitely taking the advice about setting up bank alerts so I can stop checking my account balance every 20 minutes! The financial stress while trying to focus on recovery is honestly the worst part of this whole process. Thanks to everyone who shared their timelines and tips - finding this thread was exactly what I needed to ease my anxiety about the waiting game!
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I'm so sorry you're going through this stressful situation right before is due! As someone new to this community, I've been reading through all the amazing advice here and wanted to add one more suggestion that helped my sister recently. If you're still unable to get through by phone or access the online, try reaching out to your local office through their "Ask " contact on the website - sometimes they respond faster to written inquiries than phone calls, especially when you explain the urgency with due Friday. Also, make sure to mention in any that your status changed overnight from "automatic payments/no action needed" to requiring the DE 2593 - this clearly indicates a system error on their end, not something you missed. While you're waiting, definitely document everything with screenshots and timestamps showing the isn't available. Consider also reaching out to local tenant rights organizations - they often have resources for situations where government benefit delays threaten housing stability. The community here has given such helpful advice, and I really hope one of these solutions gets you the you need quickly. You shouldn't have to stress about losing your home because of 's technical problems!
This is such excellent advice, CosmicCruiser! I'm also new to this community and just wanted to add my support for @9efb71. I've been dealing with similar issues myself and it's so frustrating when their system glitches affect your basic needs like housing. One thing I learned from a social worker friend is that you can also try contacting your city councilperson's office - they often have staff dedicated to helping constituents navigate state agency issues like this. Also, if you have any documentation showing your previous "automatic " status (like old screenshots or emails), definitely include those when you contact through any channel - it really strengthens your case that this is their system error. The Ask suggestion is great too, especially if you frame it as an urgent appeal due to impending deadline. I'm keeping my fingers crossed that you get this resolved quickly! This community has been so helpful in showing that none of us are alone in dealing with these bureaucratic nightmares.
I'm so sorry you're dealing with this nightmare situation! As someone new to this community, I can see how incredibly stressful this must be with due Friday. I wanted to share a few things that helped my cousin when she faced a similar last month. First, try calling the disability line at 1-800-480-3287 at exactly 8:00 AM - she found the wait times were much shorter then. When you get through, specifically ask them to check if your DE 2593 is stuck in "pending upload" status and request they manually push it to your account. Also, try accessing your from a completely different device or network - sometimes 's system has weird connectivity issues that only affect certain setups. If you're still stuck, contact your local assemblyperson's office - they often have liaisons who can expedite releases within 24-48 hours. In the meantime, definitely reach out to your landlord with screenshots showing the isn't available - most understand that system failures aren't your fault. You can also call 211 for emergency assistance resources while this gets sorted out. The fact that your status changed overnight from "automatic payments" to needing a is clearly a system error on their end. Document everything with timestamps and screenshots - this will help if there are any processing delays later. You've got this, and don't let their broken system make you feel like this is somehow your responsibility!
Giovanni Rossi
Welcome to the community! I'm new here too and just went through this exact same panic cycle last month. Got my authorization on a Friday afternoon and spent the entire weekend convinced something went wrong because I didn't understand there was still processing time needed. This thread is honestly better than any official EDD documentation - the real experiences and timelines everyone shares here are invaluable. One additional tip I learned: if you have a credit union instead of a big bank, sometimes their ACH processing is slightly faster, so you might see your deposit on the earlier end of that 1-3 day window. But even with my credit union it still took about 30 hours from authorization to seeing the money. The waiting is brutal when you're already stressed about health and finances, but it really does come through! Definitely recommend the bank alerts suggestion - saved me from constantly refreshing my account.
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Lia Quinn
•Thanks for the welcome and the credit union tip! That's really helpful to know - I actually do bank with a local credit union so hopefully that means I'll see my payment on the sooner side. It's amazing how much more useful this community discussion is compared to trying to decode EDD's confusing website. The weekend waiting period you described sounds absolutely brutal - at least I got my authorization on a weekday so I don't have to stress through a whole weekend! I'm definitely setting up those alerts right now. It's so reassuring to know that even when it feels like something went wrong, the money really does show up within that timeframe. Thanks for sharing your experience!
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Val Rossi
I'm so glad I found this thread! Just got my SDI authorization notice this afternoon and was already starting to worry when the money wasn't in my account within a few hours. This is my first time dealing with EDD disability payments and their communication is so unclear - I had no idea "authorized" just meant approved, not actually processed or deposited. Reading through everyone's real experiences and timelines here is incredibly reassuring. It sounds like 1-3 business days after authorization is totally normal for direct deposit. I'm definitely going to set up those bank alerts that people mentioned so I stop obsessively checking my account balance every 20 minutes! Thanks to everyone for sharing their stories - this community is already way more helpful than anything I could find on EDD's official website.
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Abby Marshall
•Welcome to the community! I just went through this exact same experience a few weeks ago and the anxiety is so real! I was literally refreshing my bank app every few minutes after getting my authorization notice. This thread saved my sanity when I was spiraling about whether something went wrong with my direct deposit setup. The terminology EDD uses is seriously misleading - "authorized" sounds like the money should already be there, but it's really just the first step. Based on everyone's experiences here, you should see your payment hit your account sometime between tomorrow and Friday. Those bank alerts are a game changer - I set mine up after reading this thread and it was such a relief to get that notification when the deposit finally came through instead of constantly checking manually. Hang in there, the waiting is the worst part but it really does come through!
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