Can't reach Tulare County CA Medi-Cal (No Existing Claim)? Claimyr connects you to a live DSS agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DSS
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DSS drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Hey, insurance agent here. This could be due to a few reasons: 1. Missed payment 2. Policy term ended 3. Company no longer offers that specific plan 4. Change in your eligibility (age, location, etc.) 5. System error Best bet is to call and speak with an agent directly. They can pull up your account and see exactly what's going on.
Finally, some expert advice in this thread! 👏
Agents can definitely clear up the picture more than the automated messages.
I went through this exact same situation about 6 months ago! Turned out my address on file was outdated, so all their renewal notices were going to my old place. Once I updated my info and called, they were able to reinstate my coverage retroactively with no gap. Definitely check that all your contact information is current in their system - it's such a simple thing but can cause major headaches. Hope you get it sorted out soon!
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Anyone else think its crazy that in 2023 we still have to deal with this kinda bureaucratic bs? Like, why can't they just have a decent online system that actually works?
Preach! 🙌 The government is living in the stone age when it comes to technology
To be fair, they've made some improvements lately. But yeah, still a long way to go
I just went through this last week! Here's what helped me: Call early in the morning (like right at 8am when they open) - way shorter wait times. Also, if you get disconnected, don't give up! It happened to me twice but the third time I got through to someone really helpful who walked me through everything step by step. Keep a pen and paper handy to write down any reference numbers they give you. You got this! 💪
Thanks for the tip about calling at 8am! I never thought about timing making such a difference. Good to know persistence pays off too - I'll definitely keep trying if I get disconnected. Really appreciate the encouragement! 🙏
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I had the same issue last month! What finally worked for me was calling right when they open at 8 AM and pressing 0 repeatedly during the automated menu - sometimes it bypasses the system and connects you directly to a human. Also, if you have any local community health centers nearby, they often have Medi-Cal enrollment specialists who can help with issues or at least point you in the right direction. Don't give up, the system is definitely broken but there are ways around it!
Thanks for the tip about pressing 0! I never thought to try that. Also really good point about community health centers - I'll look into what's available in my area. It's frustrating that we have to jump through so many hoops just to access basic services, but I appreciate you sharing what worked for you!
The pressing 0 trick is genius! I'm definitely going to try that tomorrow morning. And you're absolutely right about community health centers - I completely forgot they offer those services. Sometimes it feels like we need a PhD just to navigate this system, but posts like yours give me hope that there are actual solutions out there. Thanks for sharing!
I've been having the exact same problem! The phone line has been completely dead for me too. What's helped me in the past is trying the Spanish language line (1-888-542-8441) - sometimes it's less congested and the bilingual reps can still help English speakers. Also, if you're desperate, try reaching out to your county's Department of Social Services directly rather than the main Medi-Cal line. Each county has their own office and sometimes their local numbers work better. I know it's incredibly frustrating - you're definitely not alone in this struggle!
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I just went through this exact same issue a couple weeks ago! What finally worked for me was using an incognito/private browser window. Sometimes there are conflicting saved login credentials or session data that prevents you from logging in properly. Also, double-check that caps lock isn't on when entering your password - I know it sounds basic but I've made that mistake before! If you're still having trouble after trying the suggestions here, you might want to try logging in during off-peak hours (early morning or late evening) when their servers aren't as busy.
That's a really helpful tip about using incognito mode! I never would have thought of that. The caps lock thing is so relatable too - I've definitely been there 😅 Thanks for sharing what worked for you!
I'm dealing with this same issue right now! It's so frustrating when you need to access important information and the system just won't cooperate. I tried clearing my cache like Zainab suggested, but that didn't work for me either. I'm going to try Owen's incognito mode trick next - that's such a smart idea that I never would have thought of. Has anyone had success reaching someone through the regular customer service line, or is the wait time really as bad as everyone says? I'm trying to avoid paying for that calling service if possible, but I might have to bite the bullet if nothing else works.
Hey Lucas! I feel you on the frustration - it's like the system knows when you need it most and decides to act up 😤 I'd definitely try the incognito mode thing first before calling. As for the customer service line, I called last month for a different issue and waited about 90 minutes, but that was mid-afternoon on a weekday. Early morning seems to be better from what I've heard. If you do end up calling, maybe try around 8 AM when they first open? That's usually when wait times are shortest. Hope you get it sorted out soon!
Freya Andersen
pro tip: if u get through to someone, ask for there direct number or extension. sometimes theyll give it to u and u can bypass the main line next time
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Omar Farouk
•Ooh, sneaky. I like it. 😏
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CosmosCaptain
I've been dealing with the same issue for over a month now. What's worked for me is trying different phone numbers - not just the main one everyone calls. I found a secondary number for technical support that sometimes transfers you to claims. Also, try calling right after lunch (around 1-2 PM) when they might have more staff back from break. The wait times are still brutal, but I've had better luck getting through then. Don't give up - I know how stressful it is when you're waiting for answers about your benefits!
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