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This is why I always say, keep EVERY document related to major life changes. Never know when youll need to prove something to some government agency 🙄
I've heard that using a service like Claimyr can expedite the phone process. While it's a paid service, it can save you time and stress by avoiding endless hold times. However, it's crucial to weigh the cost against the benefits, as the $20 fee may not be feasible for everyone. If you do decide to try it, keep in mind that it may not guarantee a resolution to your problem, but it can get you in touch with a representative faster. Alternatively, ensure you maintain detailed records of your communications and consider reaching out through various channels, like social media and contacting your local representatives for additional support.
I appreciate that you're suggesting multiple options. It's important to consider all angles.
I've been in your exact situation! When they told me they'd call back, I waited 2 weeks and nothing. Here's what finally worked for me: I started calling every single day at exactly 8 AM when they opened, and I also sent a follow-up message through their online portal referencing my original case number and the date/time of the callback promise. On day 5 of doing this, I finally got someone who could actually help. It's exhausting but persistence really does pay off. Don't let them wear you down - you deserve to get your issues resolved! 💪
am i the only 1 who thinks its ridiculous we gotta jump thru all these hoops just to get our benefits? system is broken af 🤡
Preach! 🙌 It's like they make it hard on purpose or smthn
Hey OP, any luck getting through to DSS? Keep us updated!
am i the only 1 who thinks its ridiculous we have to jump through so many hoops just to get our own money??? 🤬
Ikr? It's like they're purposely making it difficult. 🙄
Not yet, but I'm working through all the suggestions. Thanks for checking in!
Javier Torres
Here's a detailed breakdown of what you can try: 1. Clear your browser cache and cookies 2. Try a different browser (Chrome, Firefox, Edge, etc.) 3. Check for any browser extensions that might be interfering 4. Make sure your internet connection is stable 5. Try accessing the site from a different device (phone, tablet, etc.) 6. Look for any system maintenance announcements on their social media or website 7. If all else fails, call their support line (be prepared for a wait) If none of these work, it's likely a problem on their end and you'll need to contact support directly. Good luck!
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Miguel Herrera
•Wow, thank you so much for this detailed list! I'll work my way through these steps and hopefully one of them does the trick.
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Emma Wilson
•This is gold 💯 Saving this for future reference!
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Owen Devar
I just went through this exact same issue a couple weeks ago! What finally worked for me was using an incognito/private browser window. Sometimes there are conflicting saved login credentials or session data that prevents you from logging in properly. Also, double-check that caps lock isn't on when entering your password - I know it sounds basic but I've made that mistake before! If you're still having trouble after trying the suggestions here, you might want to try logging in during off-peak hours (early morning or late evening) when their servers aren't as busy.
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GalacticGuru
•That's a really helpful tip about using incognito mode! I never would have thought of that. The caps lock thing is so relatable too - I've definitely been there 😅 Thanks for sharing what worked for you!
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