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Daryl Bright

CalWORKs Cash Aid dropped from $221 to $22 after 9 months - is this normal in LA County?

I'm totally confused about my Cash Aid payment this month. I usually get $221 but this month I only received $22! When I finally got through to someone at LA County, they told me that after being on CalWORKs for 9 months, they either reduce your payment to around $20 or terminate it completely, and that I'd need to wait 3 months before reapplying? This doesn't sound right to me at all. I've never heard of a 9-month limit for CalWORKs - I thought it was 48 months lifetime! I still have the same income situation and my 4-year-old son's needs haven't changed. Is anyone else in LA County experiencing this? Has anyone been on CalWORKs for more than 9 months and still getting their normal payment amount? I'm really worried because I budget that money for our rent and now I'm $200 short this month with no warning.

Sienna Gomez

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That information is completely wrong! There is NO 9-month limit on CalWORKs cash aid. The lifetime limit is 48 months (used to be 60 but changed years ago). The only reasons your grant would drop that drastically are: 1. You didn't submit your SAR7 (Semi-Annual Report) 2. Your income increased significantly and went over the IRT (Income Reporting Threshold) 3. Someone was removed from your case 4. There was a WTW (Welfare to Work) sanction applied Call back and ask to speak with a supervisor. Something is definitely not right, and whoever told you about a 9-month limit gave you completely incorrect information.

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Daryl Bright

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Thank you so much! I thought that sounded totally wrong. I did turn in my SAR7 on time last month and got confirmation. My income hasn't changed at all (I work part-time, same hours). And no sanctions that I know of. I'm going to call back tomorrow and ask for a supervisor like you suggested.

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im in LA county 2 and been gettin cash aid for like 18 months straight no issues. still get full amount for me + my 2 kids. whoever told u that 9 month thing is crazy wrong!!

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Daryl Bright

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Thanks for confirming! I felt like I was going crazy when they told me that. Gives me hope I can get this fixed.

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This is a classic case of misinformation from an untrained or confused eligibility worker. I've been dealing with the LA DPSS system for years, and there are specific reasons why your grant would be reduced: - If you recently started working, they may have calculated your income incorrectly - If you missed an appointment or didn't submit verification documents - If there was a change in your household composition they're accounting for - If they applied a Welfare-to-Work sanction because of missed WTW activities Request a Notice of Action explaining the reduction. They're required by law to send you written explanation before reducing benefits. If you didn't receive one, that's another issue to bring up when you speak to a supervisor.

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Daryl Bright

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I never received any Notice of Action about a reduction! That's part of what confused me so much - it just suddenly happened with no warning. I'll definitely ask about that specifically when I call back.

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OMG I HAD THE EXACT SAME THING HAPPEN!!! They cut me from $373 to $34 last month and I was FREAKING OUT!!! Turns out they thought I didn't turn in a document but I actually did!!! It was THEIR mistake and they fixed it but I had to wait 2 weeks for the money!!! Call them back and DEMAND to talk to a supervisor!!! Don't let them tell you that 9 month garbage!!!!!

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how did u get them to fix it so fast? when they messed up my case it took over a month to get resolved. the LA office is the worst!

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I had to call like 20 TIMES!!! I kept getting disconnected or waiting on hold FOREVER!!! I finally got someone who actually knew what they were doing!!!

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Tyrone Hill

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I've been having the hardest time getting through to LA County DPSS lately. After getting disconnected about 8 times trying to fix a similar issue, I finally used this service called Claimyr that got me through to a real person in about 10 minutes. You might want to check it out at claimyr.com - they have a video showing how it works: https://youtu.be/jzISHxCPLwE For your actual issue, definitely sounds like a mistake. I've been on CalWORKs for almost 2 years in LA County and never had any 9-month reduction. Ask for a supervisor and request an immediate correction since this was clearly their error.

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Daryl Bright

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Thanks for the tip! I'll try calling normally one more time tomorrow, but if I can't get through I might try that service. I'm desperate to get this fixed before rent is due next week.

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Toot-n-Mighty

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they prolly put u on wat they call a "zero grant" where u get like almost nothing cuz of some issue. happened to me when they thought my bf was living with me (he wasnt). check ur mybenefitscal acct to see if theres any notices or case updates. sometimes the notices online before they even mail them to u.

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my sister had somthing like this happen and it was cuz they didnt process her SAR7 even tho she turned it in. she got the receipt and everything! they fixed it but had to do some kinda emergency payment or something. make sure u have proof u submitted all ur paperwork!

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Sienna Gomez

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Great point about keeping receipts. Always, always, ALWAYS get a receipt or confirmation number when submitting documents to DPSS. Take screenshots if submitting online through BenefitsCal. And keep a record of every phone call - date, time, who you spoke with, and what they told you. Documentation is your best protection against these kinds of errors.

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Lena Kowalski

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Call ur worker and demand answers! This county makes so many mistakes i swear they hope people just give up and dont fight for their benefits!

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Since you're in LA County and this appears to be an administrative error, you should also consider filing for a State Hearing if they don't resolve this quickly. You have 90 days from when the action took place to request one. While waiting for the hearing, you can also request Aid Paid Pending, which means they continue your regular benefits until the hearing decision. LA County DPSS has been experiencing significant staffing issues recently, resulting in more errors like this. Be persistent, document everything, and don't accept incorrect information from frontline staff who may not be properly trained.

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I'm so sorry this happened to you! As someone who's navigated the LA County system, I can confirm what others have said - there is absolutely NO 9-month limit on CalWORKs cash aid. That worker gave you completely false information. A few things to try when you call back: - Ask for the worker's name and ID number - Request to speak with a supervisor immediately - Ask them to explain in writing why your grant was reduced - Request they review your case file while you're on the phone If you can't get through by phone, try going to your local DPSS office in person. Sometimes face-to-face gets faster results. Bring copies of all your recent paperwork (SAR7, any verification docs, etc.) and ask them to print out your case history. This sounds like either a data entry error or someone mixed up your case with another client's. These mistakes happen way too often in LA County unfortunately. Stay strong and keep pushing - you deserve your full benefits!

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Nica Chaney

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My boyfriend just moved out n now he's paying rent where he's @ now so he reported it to the county worker so from 221.00 monthly they now give him 88.00 a month , how is he supposed to pay rent n still be able to get the things he need ?? Not only did they cut his payment they lowered his food stamps as well from 298.99 to 240.00 monthly.. I

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