CalWorks

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Pedro Sawyer

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wait i thought if someone in the house gets ssi nobody can get snap?? when did that change?

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Kara Yoshida

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That changed in June 2019! Before then, SSI recipients in California couldn't get CalFresh, and households with SSI members had the SSI income excluded from CalFresh calculations as a trade-off. But now SSI recipients CAN get CalFresh, and their income IS counted for household CalFresh calculations. It was a major policy change called 'SSI Cash-Out Reversal.' Most households ended up better off with the change, especially single SSI recipients who previously got no food assistance.

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Toot-n-Mighty

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Just want to add - when you apply, make sure you bring documentation of your boyfriend's SSI award letter. Even though he's excluded from your CalWORKs case, they'll still need to verify his SSI status to process your application correctly. Also, if you're having trouble getting through to your county office by phone, try going in person early in the morning or checking if they have online appointment scheduling. Some counties let you upload documents online too which can speed things up. The whole process took about 3 weeks for me from application to first payment, so hang in there!

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Elijah Brown

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Thanks for the tip about bringing the SSI award letter! I'm new to all this and wasn't sure what documents I'd need. Quick question - do you know if they need the current award letter or will an older one work? My boyfriend's is from like 6 months ago but the amount hasn't changed. Also wondering if anyone knows if the 3-week timeline is pretty standard or if some counties are faster/slower? I'm in LA County if that makes a difference.

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Malik Jenkins

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This thread has been super helpful! I'm new to CalWORKs and just got approved last month with my 18-month-old daughter. I had no idea there was even a diaper benefit until I saw my first payment was higher than what I expected. My worker never mentioned it during the application process. Reading all these responses, I now understand it's automatically included in the total Cash Aid amount. I'm going to log into BenefitsCal like someone suggested to see the breakdown. It's crazy how they don't explain these things better - feels like you have to figure everything out on your own or rely on communities like this one. Thanks everyone for sharing your experiences!

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Nasira Ibanez

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Welcome to CalWORKs! You're absolutely right that they don't explain these benefits well enough during the application process. I'm glad this thread helped you understand the diaper benefit better. It's frustrating how much we have to figure out on our own, but at least we have communities like this where people actually share helpful information. Make sure to keep that Notice of Action letter handy - it really is the best way to understand exactly what you're getting each month. And definitely check BenefitsCal when you get a chance, it shows way more detail than the EBT app. Hope everything goes smoothly for you and your daughter!

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I've been getting CalWORKs for about a year now with my 2-year-old son, and I can confirm what everyone else is saying - the diaper benefit is included with your regular Cash Aid payment, not separate. What really helped me figure this out was calling the EBT customer service line (not the county office) and asking them to read me my last few transaction histories over the phone. They can tell you the exact date and amount of each deposit, so you can see the pattern. My case number ends in 5, so I get my payment on the 2nd of every month, and it's always the same combined amount. One thing I learned the hard way - if you're ever late reporting changes or miss a recertification deadline, they sometimes split up the payments while they're processing everything, which can make it seem like the diaper money is coming separately. But once everything is caught up, it goes back to being one combined payment. Hope this helps!

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That's really helpful about calling the EBT customer service line! I never thought to ask them to read the transaction history over the phone - that's such a good way to see the exact pattern without having to dig through old statements. And thanks for explaining about how payments can get split up when there are reporting issues or recertification delays. That probably explains some of the confusion people have been having in this thread about getting separate payments sometimes. It's good to know it goes back to normal once everything is processed. This whole thread has taught me so much about how the diaper benefit actually works!

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Liam McGuire

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this happend to me back in january, total nightmare!!! make sure u check ur mail EVERY day after u report it cuz they sent me a form I had to send back in 10 days but i didnt see it till too late and had to start the whole process over again!!!!

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Jamal Harris

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I'm so sorry this happened to you! This is absolutely terrifying and I can't imagine how stressed you must be. I went through something similar about 6 months ago - not as much money stolen but still devastating. A few things that helped me: 1. When you go to your appointment tomorrow, bring a written statement explaining your immediate needs (rent due date, kids' food needs, etc.) - sometimes having it in writing helps them process it faster 2. If you have any text messages or emails from your landlord about rent, bring those too 3. Ask about getting a rushed replacement card - mine took 3 days instead of the usual 7-10 when I emphasized it was theft-related Also, I know this sounds crazy but start keeping a small notebook to write down every person you talk to, their name, the date/time, and what they told you. It helped me so much when I had to follow up because I could reference exactly who said what. You're doing all the right things and I really hope they help you tomorrow. Keep us updated - we're all rooting for you! 💙

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Sofia Morales

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Just wanted to update everyone - I finally got through to someone at the county office (took forever) and requested immediate need like you all suggested. They're processing it and said I should get emergency funds by Friday! They also helped me complete the homeless assistance application since I'm behind on rent. Thank you all SO MUCH for the advice. I'm still nervous about getting my regular benefits restored but at least this buys me some time with my landlord.

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Good for you! Make sure to turn in that SAR7 on time next time lol. I set like 5 reminders on my phone cuz I almost lost benefits that way too

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Sofia Morales

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Definitely! I'm putting alerts in my phone AND on my calendar. Never making this mistake again!

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Leo Simmons

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So glad you were able to get through and get help! This whole thread is super helpful - I'm saving it in case I ever miss my SAR7 deadline (which hopefully never happens but you never know). It's crazy how they don't tell you about these emergency options unless you specifically ask for them. Thanks for updating us on what happened, and I hope your regular benefits get restored soon without any issues!

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Sadie Benitez

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This is such a valuable thread! I'm new to CalWORKs and had no idea about immediate need payments or homeless assistance programs. It's really unfortunate that caseworkers don't automatically inform people about these emergency options. Sofia, I'm so relieved you were able to get help - missing those SAR7 deadlines is scary when you have kids depending on you. The tip about setting multiple phone and calendar reminders is so smart. I'm going to do that right now for my next reporting deadline. Thanks everyone for sharing your experiences and knowledge!

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Mae Bennett

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Just following up - were you able to get this sorted out? Did you reupload the documents or get through to your worker?

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Pedro Sawyer

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Yes! I managed to get through using that Claimyr service someone mentioned. My worker said it wasn't a big deal since the paystubs had my husband's name on them. She made a note in our case file and said everything looks good for our upcoming recertification. Such a relief! Thanks everyone for your help!

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LunarLegend

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That's such great news! I'm so glad you got it resolved and can breathe easy now. It's always nerve-wracking when you think you might have messed something up with your benefits. Thanks for updating us - it's really helpful to know how these situations actually turn out. Stories like yours give the rest of us hope that the workers are more understanding than we sometimes expect them to be.

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This is really encouraging to hear! I'm new to CalWORKs and still learning how everything works. It's reassuring to know that when you make an honest mistake and try to fix it, the workers can be reasonable about it. I was worried that any little error would automatically result in losing benefits, but it sounds like they understand that people are human and sometimes mix things up on forms. Thanks for sharing the update - it definitely gives me more confidence in dealing with my own case!

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