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Eleanor Foster

How long do EBT refunds from Walmart actually take? Nothing after 3 days!

I'm super frustrated with my EBT refund situation right now. Last Tuesday (July 2nd) I canceled an online grocery order from Walmart that I paid for with my CalFresh EBT card. The Walmart customer service rep promised me the refund would be back on my EBT card "within 3 hours" but it's now been 3 DAYS and still nothing showing up in my balance! I called Walmart again and they claim the refund was processed on their end. Has anyone else dealt with EBT refunds from Walmart or other stores? How long did yours actually take? I really need that money back for groceries this weekend and I'm getting worried.

Lucas Turner

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same thing happend to me last month!!! walmart said 24 hrs but took like 5 days to show back up on my card. they lie about the timeframe everytime

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5 days?! That's ridiculous. Did you have to keep calling them or did it just show up eventually?

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Kai Rivera

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EBT refunds almost never process as quickly as retailers claim. In my experience working with CalFresh clients, refunds typically take 3-5 business days to reappear on your EBT card, regardless of what the store tells you. This is because the refund has to go through both the store's payment processor AND the state's EBT system. A few things to try: 1. Call the EBT customer service number on the back of your card to verify if they can see a pending refund in their system 2. Ask Walmart for a refund confirmation number if you don't already have one 3. Remember that July 4th was a holiday, so that might have caused additional delays in processing If it's not back by Monday (which would be 5 business days excluding the holiday), then I'd recommend visiting a CalFresh office in person with your refund confirmation.

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Thank you! I didn't even think about July 4th being a holiday - that makes sense why it's taking longer. I'll wait until Monday before panicking. I do have a confirmation number from Walmart so at least I have proof the refund was initiated.

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Anna Stewart

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I've been on CalFresh for 3 years now and EVERY SINGLE REFUND takes longer than they say!!! Target told me 24 hours once and it took 7 days! Then when I called the EBT customer service they just said "we don't control how fast the merchants process refunds" and the merchant says "we already sent it back, it's up to EBT now" so everyone just points fingers and meanwhile I'M STILL WAITING FOR MY MONEY!!! The system is broken!!!!

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Layla Sanders

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I had a similar issue with Walmart EBT refunds taking forever. After waiting on hold with the regular EBT customer service for almost an hour and getting disconnected twice, I found this service called Claimyr that got me through to an actual person at the county office right away. They have a video showing how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 The county worker I spoke with explained that EBT refunds from major retailers usually take 3-5 business days, but can sometimes take up to 10 business days depending on when in the month it happens. She was able to see in the system that my refund was pending and gave me an exact date when it would be available. You might want to check claimyr.com if you need to talk to someone at your county office about this.

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did u have to pay for that service tho? seems weird to pay money just to talk to someone about ur benefits

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Layla Sanders

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I felt the same way at first but honestly after spending literal hours on hold and getting nowhere, it was worth it to finally get answers. Plus they were able to tell me exactly when my money would be back so I could plan accordingly.

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Kaylee Cook

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their always pulling this at walmart. the store manger told me one time that ebt refunds actually get processed difrent than regular credit cards even tho the cashiers dont know this. they have to manually aprove ebt refunds in there system or something. i got my refund after 4 days but i had to go to the store and talk to a manager

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That's interesting - I might try going to the actual store tomorrow. Did you just talk to any manager or did you have to ask for someone specific?

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Kaylee Cook

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just asked for a manager at customer service and showed them my recipt with the cancelation. bring ur ebt card too so they can see the numbers match

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Working at a county CalFresh office, I can confirm that EBT refunds typically take 3-7 business days to process, but holidays and weekends don't count as business days. Since you canceled on July 2nd and July 4th was a holiday, today (July 5th) would only be the third business day. One important thing to understand is that CalFresh (food) benefits and Cash Aid refunds process differently: - CalFresh refunds usually take 3-5 business days - Cash Aid refunds can take 5-7 business days If you don't see your refund by Wednesday July 10th (which would be 6 business days), call the EBT customer service line and request a "transaction dispute." They can open a case to investigate. Make sure you have your original receipt and cancellation confirmation handy.

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Thank you for explaining the difference between CalFresh and Cash Aid refunds! I was using my CalFresh benefits (the food portion) so hopefully that means it will show up sooner rather than later. I'll definitely wait until next Wednesday before filing a dispute.

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Lara Woods

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You know what drives me CRAZY about these EBT refunds? If you accidentally OVERSPEND they can take the money instantly, but when they owe YOU money suddenly it takes a week! My daughter accidently used her EBT card instead of her debit card at 7-11 once (buying non-food items) and they took the money immediately and then we had to pay a penalty too. But when they owe us a refund its always "oh 3-5 business days" which really means 7-10 days. The whole system is designed to work against us!

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Lucas Turner

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update: did ur refund come through yet? mine took exactly 5 days but my cousin said her walmart refund took almost 2 weeks once

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Nothing yet! Today is day 4 (or business day 3 if we don't count the holiday). I'm trying to be patient but it's hard when I need to buy groceries. At least everyone here has confirmed this is normal and I shouldn't panic yet.

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Kai Rivera

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Just to follow up on this thread - if you're still waiting for your refund next week, you can also request what's called an "Account Adjustment Form" from your county office. This is specifically for situations where a store claims they processed a refund but it's not showing up on your EBT card after 10 business days. The form requires documentation from the merchant proving they processed the refund, but in cases where there's a verifiable error in the system, this can sometimes speed things up. Just be prepared that the county might ask you to get written confirmation from Walmart that the refund was processed on their end.

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Thank you for this info! I just checked my balance again and... IT FINALLY APPEARED! Exactly 5 days after I canceled the order. So relieved I don't have to deal with more paperwork, but I'm saving your advice in case I ever need it in the future.

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Kai Rivera

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Great news! Glad it resolved itself without further complications. For future reference, always try to allow at least 5 business days for EBT refunds before getting too concerned.

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So glad to see your update that the refund finally came through! This whole thread is super helpful for anyone dealing with EBT refund delays. I had no idea about the holiday processing delays or that CalFresh vs Cash Aid refunds work differently. Definitely bookmarking this info for future reference. It's frustrating that stores always give unrealistic timeframes, but at least now I know to expect 5+ business days regardless of what they tell me.

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Kay Chenault

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I am going through this with Walmart right now. Cancelled my order but didn't receive all my money back to EBT. I've called every day since this happened. It's been 6 days now. I keep getting the runaround.

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