California CalFresh

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Ask the community...

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As someone who just started navigating the CalFresh system a few months ago, I'm shocked to learn from this thread that sanctions can be removed from Cash Aid but not CalFresh automatically! This seems like such a basic system flaw - why wouldn't they be connected? Reading everyone's advice here has been incredibly helpful though. It sounds like the key is being very persistent and using specific language when you call. I'm taking notes on phrases like "expedited resolution of sanction removal" and "restoration of benefits due to administrative error" in case I ever need them. Mei, I really hope you get this resolved soon - it's awful that you and your kids are going without full food benefits when the sanction has already been lifted. Thank you to everyone who shared their experiences and specific advice. This community is so valuable for helping people understand these confusing systems!

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You're absolutely right about it being a basic system flaw! I'm pretty new to this whole process too and was shocked to discover through this thread that CalFresh and Cash Aid don't automatically communicate with each other. It seems like such an obvious thing that should be connected. I've been taking notes on all the helpful phrases everyone mentioned as well - this community really is amazing for breaking down these complicated systems in ways that actually make sense. Reading everyone's experiences here has given me so much more confidence about how to navigate potential issues. It's really heartwarming to see how people who have been through these struggles are willing to share specific, actionable advice to help others. Mei, I'm rooting for you to get this resolved quickly! And thank you to everyone else who has shared their knowledge - you're making such a difference for people trying to figure out these systems.

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Ethan Davis

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I'm also new to the CalFresh system and had no idea that sanctions could be removed from one program but not the other! This thread has been incredibly eye-opening. The fact that this seems to be such a common issue really highlights how broken the communication is between these programs. Mei, I'm so sorry you're dealing with this - having to worry about feeding your kids while bureaucratic systems fail to talk to each other is inexcusable. I'm bookmarking all the specific advice here (especially the phrases about "expedited resolution" and calling the CalFresh unit directly) just in case I ever need them. It's amazing how this community comes together to share real, actionable knowledge that you just can't get from official websites. I really hope you get this sorted out quickly and receive all the back benefits you're owed. Keep us posted on how it goes!

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Sofia Torres

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I completely agree - it's really eye-opening how many people are dealing with this exact same issue! As someone who's also relatively new to navigating these systems, I had no idea that CalFresh and Cash Aid operated so independently despite being managed by the same county offices. This thread has been like a masterclass in understanding how to actually get things done when the bureaucracy fails. I'm definitely saving all these tips too, especially the timing advice about calling at 8 AM and the specific department requests. Mei, I really hope tomorrow's call gets you the resolution you need - it's clear from everyone's experiences that persistence and the right approach really do work. Thank you to all the experienced community members who took the time to share such detailed, practical advice. It's incredible how much more prepared I feel to handle potential issues just from reading this conversation!

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This is really helpful information! I'm new to CalFresh and honestly didn't know that system errors could cause benefit reductions like this. It's reassuring to hear that when there's a legitimate mistake, they do fix it and reimburse the difference. I've been worried about similar issues since I keep hearing conflicting information from different people. Thanks for sharing your experience and for following up with the resolution - it really helps those of us who are still learning how all this works!

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Diego Vargas

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Welcome to the community! Don't worry, we were all new to this at some point. The system can definitely be confusing at first, but you'll get the hang of it. One thing I've learned is to always keep track of your benefit amounts and check your account regularly - that way you'll notice right away if something seems off like Paolo did. And don't hesitate to ask questions here - everyone's really helpful and shares their experiences. The CalFresh system has its quirks, but when there are genuine errors, they do make it right once you get through to them.

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Donna Cline

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This whole thread is so helpful! I'm glad you got your issue resolved, Paolo. I've been on CalFresh for about 6 months now and this is exactly the kind of information I needed to see. I had no idea that system errors could cause benefit reductions, but it makes sense that they would fix it once you contact them. I've been paranoid about checking my balance constantly because I keep hearing horror stories from people, but most of the time it sounds like there's a reasonable explanation. It's good to know that if something seems wrong, the best thing to do is just call and ask rather than assume the worst. Thanks everyone for sharing your experiences - this community is really valuable for people like me who are still figuring everything out!

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Carter Holmes

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I'm glad this thread helped you too! As someone who's been on CalFresh for a while now, I can totally relate to that constant worry about benefit amounts. It's really easy to get anxious when you hear all these different stories floating around. What I've learned is that most of the time when something seems off, there's usually a simple explanation - whether it's a system glitch like Paolo experienced, an unreported income change, or just forgetting about a purchase you made. The key is definitely to contact your worker sooner rather than later if you notice anything unusual. And you're absolutely right about this community being valuable - I've learned so much from everyone's shared experiences here!

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Wow, this thread has been incredibly comprehensive! I'm new to CalFresh and honestly had no idea there were so many options available when you lose your EBT card. The emergency pickup option alone could be a lifesaver - I always assumed you just had to wait for mail delivery. The tip about saving your EBT card number in your phone is brilliant, and I never would have thought about community fridges or asking grocery store managers about using just the card number. It's amazing how much this community knows and shares to help each other out. Definitely bookmarking this entire conversation for future reference. Thanks to everyone who contributed - this is way more helpful than any official resource I've found!

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Nia Wilson

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I completely agree! As someone who's also relatively new to CalFresh, this thread has been like finding gold. I honestly thought losing your EBT card meant you were just stuck waiting 7-10 days and that was it. The fact that counties have emergency pickup options but don't really advertise them is kind of frustrating - this information should be more readily available! I'm definitely taking everyone's advice and saving that customer service number, my case number, and my EBT card number in my phone right now. @abfd5713521c you're so right that this is more helpful than official resources - sometimes the real-world advice from people who've actually been through it is worth way more than bureaucratic websites. This community is amazing!

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Luca Esposito

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This thread is absolutely incredible! I can't believe how much useful information everyone has shared. I've been on CalFresh for about 6 months and had no clue about most of these options. The emergency pickup possibility, using just your EBT card number at some stores, community fridges, food pantry emergency provisions - it's like a whole safety net I never knew existed! I'm definitely saving the EBT customer service number and my case number in my phone right now. It's honestly kind of crazy that this information isn't more widely publicized by the county offices. This conversation should seriously be turned into an official resource guide! Thank you to everyone who shared their experiences and tips - you're all lifesavers for families who might find themselves in this scary situation.

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I'm so glad I found this thread! As someone who just started receiving CalFresh benefits last month, this has been incredibly eye-opening. I had absolutely no idea about emergency card pickup or that you could use just your EBT card number at some grocery stores - that's such valuable information that I wish was included in the initial orientation materials! The community fridge suggestion is genius too, I never would have thought to look for those. It's really reassuring to know there are so many people in this community willing to share their knowledge and help each other navigate these challenges. @5d35a60a84b7 you're absolutely right that this should be an official resource guide - I'm already sharing this thread with other CalFresh recipients I know. Thank you everyone for creating such a supportive and informative discussion!

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Zainab Ahmed

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Hi Shon! Great question about CalFresh benefits. Yes, your CalFresh benefits do roll over month-to-month - they don't expire if you don't use them all in one month. Your EBT card will accumulate the unused balance, so if you get $200 in January and only spend $150, you'll have $50 remaining plus your February benefits added to your card. However, benefits that are unused for 365 days (one full year) will expire, so it's good to use them within that timeframe. This rollover feature is really helpful for budgeting and meal planning!

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Omar Farouk

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That's really helpful information, @Zainab Ahmed! I didn't know about the 365-day expiration rule. Does that apply to all CalFresh benefits, or are there any exceptions? Also, is there a way to check on your EBT card how old your oldest unused benefits are, so you know if any are getting close to expiring?

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Ava Williams

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@Omar Farouk, great follow-up questions! The 365-day rule applies to all regular CalFresh benefits - no exceptions. Unfortunately, your EBT card balance doesn't show you the "age" of your benefits or which ones are oldest. The system uses FIFO (first in, first out), so your oldest benefits get used first automatically. If you're concerned about benefits expiring, I'd recommend using your EBT card at least once every few months to keep things cycling through. You can always check your current balance by calling the number on the back of your card or checking online through your state's EBT portal.

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I'm 6 months pregnant and this entire thread has been a huge wake-up call! I reported my pregnancy during my recertification 2 months ago and my worker just made a note of it - never said anything about needing documentation or that I could get additional benefits for my unborn baby. Reading everyone's experiences, it's clear this is a widespread problem where workers either don't know about pregnancy benefits or just aren't telling us. It's so frustrating because we're already stretching every dollar during pregnancy for proper nutrition and baby preparations. I'm definitely going to get that medical documentation from my OB this week (pregnancy confirmation, due date, doctor's signature) and follow Santiago's advice about submitting both through BenefitsCal and in person with a receipt. The tip about following up in 10 days is really helpful too. It shouldn't be this hard to get benefits we're legally entitled to, but I'm so grateful for this community sharing real experiences and solutions. This thread is going to save so many pregnant families from missing out on months of support they deserve!

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Miguel Silva

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I'm so glad I found this thread! I'm only 2 months pregnant but I'm already learning so much from everyone's experiences. It's really concerning how many pregnant moms are going through the exact same thing - being told their pregnancy was "noted" but never getting any information about additional benefits or documentation requirements. Reading all these stories, it seems like being proactive is key. I'm going to ask for that medical documentation at my very next prenatal appointment (with pregnancy confirmation, due date, and doctor's signature) so I have it ready before I even talk to my case worker. That way I won't end up missing months of benefits like so many others here. It's honestly shocking that this seems to be such a widespread issue across different counties. We shouldn't have to become investigators just to get basic support during pregnancy! Thank you to everyone for sharing your experiences and especially to Santiago for the detailed step-by-step advice. This community is amazing for helping each other navigate this confusing system.

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Max Knight

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I'm 3 months pregnant and this thread is incredibly eye-opening! I haven't had my recertification appointment yet, but now I know exactly what to expect based on everyone's experiences. It's really disappointing to see how many pregnant moms are dealing with the same issue - workers not informing us about pregnancy benefits we're entitled to. I'm going to be super proactive thanks to all your advice. At my next prenatal appointment, I'll ask my doctor for the verification note with all three requirements (pregnancy confirmation, due date, signature) before I even meet with my case worker. That way I can submit it immediately and avoid the months of missed benefits so many of you experienced. The systematic nature of this problem is really concerning - it seems like workers either aren't properly trained on pregnancy benefits or they're just not bothering to inform us. Either way, it's not acceptable when pregnant families are already struggling financially. Thank you all for sharing your experiences and creating such a helpful resource for other moms navigating this system!

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You're absolutely right to be proactive, Max! Reading through everyone's experiences here, it's clear that being prepared with documentation ahead of time is the best approach. It's really smart that you're planning to get that doctor's note before your recertification appointment. What strikes me most about this thread is how consistent everyone's experiences are - it's not just isolated incidents but seems to be a real pattern across different counties and workers. It makes you wonder if there's inadequate training or if this information just isn't being prioritized when workers meet with pregnant clients. The fact that so many moms are finding out about pregnancy benefits months into their pregnancies (or not at all) is really problematic, especially when proper nutrition during pregnancy is so important for both mom and baby. At least now we all have a clear roadmap thanks to everyone sharing their experiences and Santiago's detailed steps. This community support is invaluable when the official system seems to be failing us!

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