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Connor, first of all - HUGE congratulations on getting selected! I know exactly how you're feeling right now. I went through this same process about 3 years ago and that mix of excitement and absolute terror over the paperwork is so real. Everyone here has given you excellent advice about CalFresh not counting as income - they're 100% correct. I just wanted to add a couple of practical tips that really helped me: 1. Make a simple checklist of every single document they're asking for and check them off as you gather them. It sounds basic but it really helps when you're stressed. 2. When you submit everything, I'd recommend hand-delivering it if possible and getting a receipt with the date/time stamp. After waiting 4 years, you don't want anything getting lost in the mail! 3. Keep your CalFresh worker's contact info handy because you'll need to report your housing change to them once you move in with Section 8. Your benefits will likely adjust since your housing costs will be lower. The paperwork feels overwhelming now, but remember - you've already done the hardest part by waiting 4 years. This is just the final step between you and stable housing. Take it one section at a time and don't hesitate to call the housing authority with questions. They want you to succeed! You've got this! 🏠
Zainab, this is such wonderful advice! The checklist idea is perfect - I'm definitely going to make one today. And you're absolutely right about hand-delivering everything if possible. After waiting 4 years, the last thing I want is for my documents to get lost in the mail! I hadn't thought about getting a receipt with a timestamp, but that's so smart for my own peace of mind. I really appreciate you mentioning the CalFresh worker contact info too. I need to make sure I have their direct number saved because you're right - I'll need to report the housing change once I actually move. It's helpful to know that my benefits will likely adjust due to lower housing costs, but like others have said, it'll still be a huge net positive financially. Thank you for the encouragement and for reminding me that the hardest part (the 4-year wait!) is behind me. Everyone in this community has been so incredibly helpful and supportive. I'm feeling much more confident about tackling this paperwork now! 🙏
Hey Connor! I've been following this thread and wanted to add my experience from when I went through this process about 2 years ago. Everyone here has given you fantastic advice about CalFresh not counting as income - that's absolutely correct. One thing that really saved me stress was organizing everything the night before I planned to submit it. I laid out all my documents on my kitchen table and went through the application one more time to make sure everything matched up. It sounds silly, but actually seeing everything laid out physically made me feel so much more confident that I had everything they needed. Also, I know the 10-day deadline feels scary, but in my experience, housing authorities understand that this paperwork takes time to do correctly. When I called to ask a question, they actually told me it was better to take an extra day or two to get everything right than to rush and make mistakes that could delay the process. You've waited 4 years for this moment - you're not going to lose your spot over being thorough with the paperwork. Take a deep breath, follow all the great advice everyone's given you here, and remember that in a few weeks you're going to have stable, affordable housing. That's incredible! You've absolutely got this! 💪
Drake, I absolutely love the idea of laying everything out on my kitchen table the night before! That's such a smart visual way to double-check that I have everything - I can literally see all the pieces together instead of just having them scattered in different folders. And thank you for mentioning that housing authorities would rather have people take an extra day or two to get it right than rush and make mistakes. That takes so much pressure off! I was so worried about that 10-day deadline but you're right - after 4 years of waiting, they're not going to snatch away my opportunity because I took the time to be thorough. Everyone here has been so incredibly helpful and I'm feeling way more confident now. I'm going to spend today organizing everything and then do your table layout method tomorrow before I submit. Thank you for the encouragement - I can't wait to have stable housing after all this time! 🏡
I'm really sorry you're dealing with this - EBT theft is becoming such a huge problem and the denial process seems designed to discourage people from fighting back. Reading through all these responses, it sounds like you have a really strong case for appeal! One thing I wanted to add that might help: when you gather all your evidence, also check if you made any other purchases (gas, groceries, etc.) with a regular debit/credit card on the same day as the fraudulent EBT transactions. Bank records showing you were shopping locally while someone was using your EBT card 30 miles away would be powerful proof that it wasn't you. Also, I noticed someone mentioned Claimyr earlier - I used them last year when I couldn't get through to my county office about a different issue. The fee was around $20 but honestly worth it just to avoid the endless phone tree nightmare. They got me connected to an actual caseworker in under 30 minutes. Please keep us posted on how your appeal goes! Stories like yours help other people know they're not alone and that it's worth fighting these denials. You've got this! 💪
Thank you so much for the suggestion about checking my regular bank records! I actually did use my debit card at the grocery store near my house on the same day the fraudulent EBT transactions happened. That's perfect evidence that I was locally shopping while someone else was using my EBT card 30 miles away. I'm definitely going to get those bank statements printed out for my appeal. And yes, I think I'm going to try that Claimyr service too - I've been on hold for literally hours trying to reach someone at the county office. Reading everyone's responses here has given me so much hope and concrete steps to take. I'll definitely update you all on how it goes! This community support means everything right now. 🙏
I'm so sorry you're going through this - EBT theft is incredibly stressful and the denial just makes it worse. Reading through all the advice here, it sounds like you have a really strong case for your appeal! One thing that might help: when you file your appeal, make sure to emphasize that the transactions occurred at a location you've NEVER visited and that's 30 miles from your home. This kind of geographic evidence is exactly what appeals officers look for when determining if theft actually occurred vs. cardholder negligence. Also, if you still have the original packaging or receipt from when you first got your EBT card, bring that to show when you received it and that you've been protecting it properly. Some people don't think to save that stuff but it can help establish your pattern of responsible card handling. The appeals process is frustrating but don't give up - so many people here have had success fighting these wrongful denials. You clearly reported it promptly and have good evidence. Wishing you the best of luck! 🍀
Thank you for the encouragement! I really appreciate everyone's support here. I actually just realized I do still have the envelope my EBT card came in - it has the date I received it which was only about 2 months ago, so that might help show I've been responsible with it. All this advice about geographic evidence and documentation is giving me so much more confidence. I was feeling completely defeated after getting that denial letter, but now I feel like I have a real plan to fight this. It's amazing how much this community has helped me understand my rights and what evidence I need. I'm going to start gathering everything tomorrow and file that appeal ASAP. Thank you again! ❤️
I'm in a really similar situation and was stressing about this same thing! Reading through everyone's experiences here has been so helpful. I work irregular shifts at two different places and was dreading having to take time off to sit at the county office all day. It's really encouraging to see that so many people have successfully completed their recertification online through BenefitsCal.com. I'm definitely going to follow the advice about gathering all my documents first (pay stubs from both jobs, rent receipt, utilities) and doing it on a weekend when I can focus properly. The tip about being able to request specific interview times in the additional information section is a game changer - I had no idea that was an option! I'm also going to take screenshots of everything like someone mentioned, just to be safe. Thanks to everyone who shared their experiences and tips - this community is amazing for helping each other navigate these systems!
I'm so glad this thread has been helpful for you too! It's amazing how much easier these processes feel when you hear from people who've actually been through it recently. I was feeling really overwhelmed when I first posted, but everyone's practical tips and encouragement have made such a difference. The community here really does look out for each other. I'm planning to tackle my recertification this weekend following all the great advice - gathering documents first, taking screenshots, and being proactive about scheduling the interview. Good luck with yours when you get to it! We've got this! 💪
I just went through my recertification online about 6 weeks ago and it was honestly way less stressful than I thought it would be! I was in almost the exact same situation - working two part-time jobs and couldn't afford to take time off to sit at the office. The BenefitsCal website can seem confusing at first, but once you're logged in, the recertification process is pretty straightforward. Here's what really helped me: I did it on a Sunday afternoon when I had uninterrupted time, made sure all my documents were already saved on my computer (pay stubs from the last 30 days from both jobs, rent receipt, PG&E bill), and I wrote in the comments section that I needed evening or lunch-time interviews due to my work schedule. They actually called me during my lunch break three days later! The interview was super quick - maybe 10 minutes - and the worker was really understanding about my situation. My benefits never got interrupted and the whole thing was done within a week. Don't let the horror stories scare you - I think when things go smoothly, people just don't post about it as much. You definitely have time to get this done before your deadline. The key is just being prepared and not rushing through it!
Just wanted to share that I work at a community health center and we actually have printed flyers about these incentive programs that we give to our CalFresh clients! If you're having trouble finding info, try asking at local health clinics, food banks, or WIC offices - they usually have the most up-to-date information about which markets and stores participate. Also, some programs reset weekly instead of monthly, so you might be able to use the match multiple times. The lack of clear communication from the county is definitely frustrating, but these community organizations are usually more helpful with the details.
This is such great advice! I never thought to check with community health centers or food banks for this kind of information. It sounds like they actually take the time to explain these programs properly unlike the county websites. I'm going to ask at my local WIC office next time I'm there - they've always been really helpful with other questions. Thanks for the suggestion about weekly resets too, that could be a game changer!
I had the exact same confusion when I first heard about these programs! What really helped me was calling the specific farmers market directly instead of the county office. Most markets have someone who runs the EBT/incentive program and they can tell you exactly how much matching they offer, what days they have it available, and whether there are any special requirements. Some markets even let you reserve tokens ahead of time if you call in advance. Also, if you have any community colleges nearby, their nutrition programs sometimes partner with local markets and have students who can walk you through how everything works. Way easier than trying to navigate the county bureaucracy!
That's such a smart approach! I never thought about calling the farmers market directly - that probably saves so much time compared to trying to get through to the county. The idea about community college nutrition programs is really interesting too. I'm actually going to try calling a couple markets this week to see which ones have the best programs running. Thanks for the practical tips!
QuantumQuasar
This whole situation really highlights how confusing the CalFresh system can be! I'm glad you were able to resolve it, but it's frustrating that a simple employer name change can cause such a massive disruption in benefits. For anyone else reading this - I've learned that it's also worth keeping a paper trail of everything you submit. I always take screenshots when uploading documents to BenefitsCal and keep copies of any letters I send. It's saved me a couple times when they claimed they never received something I definitely sent. The system has its flaws, but at least there are ways to navigate it once you know what to look for!
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Jessica Nolan
•This is such excellent advice about keeping a paper trail! I'm just getting started with CalFresh and hadn't thought about taking screenshots when uploading documents. That's definitely something I'll do going forward. It's kind of shocking how something as simple as an employer name change can throw the whole system for a loop, but I'm grateful to see from this thread that these issues are usually resolvable with persistence and good documentation. Thanks for sharing that tip - it could save a lot of headaches down the road!
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Sofia Hernandez
Reading through this whole thread has been so educational! I'm new to CalFresh and had no idea that things like employer name changes or missing verification deadlines could cause such dramatic benefit reductions. It's really reassuring to see how helpful this community is and that most of these issues can be resolved with the right approach. I'm definitely going to bookmark this thread as a reference - the advice about reading every notice carefully, keeping documentation, taking screenshots when uploading to BenefitsCal, and including written explanations with submissions seems invaluable. Thanks to everyone for sharing their experiences and tips!
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Ravi Malhotra
•I'm so glad you found this thread helpful! As someone who's also relatively new to navigating CalFresh, it's been eye-opening to see how many seemingly small things can impact benefits. The community here is amazing - everyone's so willing to share their experiences and help each other out. I'm definitely taking notes on all the practical tips too, especially about documenting everything and responding to every notice even if it seems redundant. It's kind of overwhelming at first to learn all these unwritten rules about how the system works, but threads like this make it so much more manageable. Welcome to the community!
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