California CalFresh

Can't reach California CalFresh? Claimyr connects you to a live DSS agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

does anyone know if u can use p-ebt at farmers markets like regular ebt? i heard u get extra $ that way

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Yes! P-EBT works exactly like regular EBT at farmers markets. You can get the Market Match program which gives you up to $10 extra to spend on fruits and vegetables when you use at least $10 of your benefits. It's a great deal and the produce is usually fresher than grocery stores!

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Just wanted to share my experience - I called the P-EBT hotline this morning (finally got through!) and they confirmed what others have said here. The $108 is just the first installment for August-September 2024. The rep told me they're doing it in smaller chunks this year to spread out the processing load and avoid the system crashes they had with P-EBT 3.0. She also mentioned that if you have kids at different schools or different grade levels, the amounts might vary slightly based on the number of school days in their calendars. Really glad I found this thread because I was getting worried we somehow got shorted!

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Another quick tip - if you're in LA County specifically, they have a "Document Center" feature in their MyBenefitsCalWIN portal that's separate from the main BenefitsCal site. You can often get detailed verification letters there instantly. Other large counties like San Diego and Orange County have similar county-specific portals. Worth checking if your county has their own benefits portal in addition to the state BenefitsCal system. Sometimes the county sites have more document options available for immediate download.

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Wait, I'm in LA County and didn't know about MyBenefitsCalWIN! Is that different from the regular BenefitsCal login? I've been struggling with the same issue as the original poster - need a detailed verification letter but the basic one from BenefitsCal doesn't show amounts. Do you have a direct link or know exactly what to search for to find this LA County portal?

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@Oscar Murphy Yes! MyBenefitsCalWIN is LA County s'specific portal - it s'different from the state BenefitsCal site. You can find it by searching MyBenefitsCalWIN "LA County or" going to the LA County DPSS website and looking for their online services section. You ll'use your same EBT card number and PIN to log in, but it has way more document options than the regular BenefitsCal site. I was able to download a detailed verification letter with benefit amounts immediately when I needed it for my apartment application last year. Super convenient compared to waiting for responses through the state system!

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Hey everyone! Just wanted to share another option that worked for me recently. If you have the CalWIN mobile app (different from the YouBenefits app mentioned earlier), it sometimes has a "Request Documents" feature where you can specifically ask for verification letters with benefit amounts. I used it last month when I needed proof for my utility assistance application, and they emailed me the detailed letter within 24 hours. Not all counties have this feature enabled in the mobile app yet, but it's worth checking if yours does. Way easier than navigating the website on your phone!

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Thanks for mentioning the CalWIN mobile app @Rita Jacobs! I'm also pretty new to navigating all these different CalFresh systems and apps. Just to clarify for others who might be as confused as I was - are CalWIN and YouBenefits two completely different apps? And do they both work for all California counties or are some county-specific? I downloaded what I thought was the official CalFresh app but now I'm wondering if I got the right one. There seem to be so many different portals and apps depending on your county!

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I'm going through something similar right now - lost my restaurant job when they closed permanently last month. I applied online through BenefitsCal about 10 days ago and just had my phone interview yesterday. The caseworker was really nice and understanding about my situation. One thing that helped me was making a list beforehand of all my monthly expenses (rent, utilities, phone, etc.) because they asked about that during the interview. Also, if you have any medical expenses or prescriptions, mention those too as they can affect your benefit amount. The waiting is definitely the hardest part, especially when money is tight. I'm still waiting to hear back after my interview but the caseworker said it should be within 3-5 business days. Hang in there - it sounds like you're doing everything right with the online application and expedited services!

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Thanks for sharing your experience, Haley! That's really smart about making a list of monthly expenses beforehand - I wouldn't have thought to prepare that but it makes total sense that they'd want to know about your budget. I don't have any regular medical expenses thankfully, but I'll definitely be ready to talk through my rent, utilities, and other basic costs when they call. It's encouraging to hear that your caseworker was understanding too. The restaurant industry has been hit so hard lately, I'm sorry you're going through this as well. Fingers crossed you hear back soon with good news! This community has been so helpful - it really makes a difference to know we're not alone in dealing with these challenges.

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I'm a case worker at the Riverside County DSS office and wanted to share some insider tips that might help speed up your process. First, the online application through BenefitsCal is absolutely the right choice - our phone lines are completely overwhelmed and you'd probably wait weeks just to get through. When you upload documents, PDF files process faster than photos, so if you can scan to PDF that's ideal. Also, for expedited services, make sure you clearly indicate in the application that you have less than $150 in liquid resources AND your monthly income is below the gross income limit for your household size. The system flags these automatically for expedited processing. One more tip - if you don't hear about your interview within 2 business days, call the customer service line early in the morning (right at 8am) when call volume is lowest. The 3-day processing time for expedited cases is a federal requirement, so if it's taking longer, don't hesitate to follow up. We really do want to help people in your situation get benefits as quickly as possible!

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Yes! I finally got through this morning after trying for an hour. They confirmed they received my paperwork but it hadn't been processed yet. The worker I spoke with was able to review it while I was on the phone and approve it! She said benefits should be on my card within 24 hours. She also mentioned that technically they have up to 10 days to process verification for an active case, but they try to do it faster. Hope that helps for your situation next month!

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That's great news! I'm so glad you were able to get through and get it resolved quickly. It's really helpful to know that they have up to 10 days but usually try to process faster. Thanks for updating us - I was worried about how things turned out for you and your kids. Definitely saving that tip about calling right when they open, seems like persistence really paid off in your case!

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I'm new to this community but wanted to chime in - this thread has been incredibly helpful! I'm currently going through my initial CalFresh application and was worried about potential delays. It's reassuring to see how supportive everyone is here and that Isabel was able to get her situation resolved. The tip about calling right when they open is definitely something I'll remember. Thanks to everyone who shared their experiences and advice!

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I'm so sorry this happened to you! As someone who just went through this exact situation in Fresno about two weeks ago, I can confirm everything everyone is saying - definitely go in person to the DSS office tomorrow morning! I got there at 7:45am and was out by 10:15am with my new card in hand. Just wanted to add a couple things that helped me: bring a phone charger or portable battery pack since you might be there for a while, and if you have any documentation about reporting the theft (like a police report number or the EBT customer service case number from when you called), bring that too - it can help speed up the process. The staff was really understanding about my situation and even gave me some resource pamphlets about identity theft protection. Your balance will definitely transfer immediately and you can use the card right away. Hang in there - you're doing everything right and your kids will have food soon! This community has been amazing with all the detailed advice. 💙

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Thank you so much for sharing your recent experience! The phone charger tip is brilliant - I definitely wouldn't have thought of that but it makes perfect sense since I might need my phone for the kids or to contact someone. And bringing documentation about reporting the theft is really smart - I do have the case number from when I called EBT customer service yesterday. It's so reassuring to hear from someone who just went through this same process two weeks ago and had such a positive outcome. The fact that you were done by 10:15am even arriving at 7:45am gives me realistic expectations. I really appreciate you mentioning the identity theft protection resources too - that's something I hadn't even thought about but should probably look into. This whole thread has been incredible - I feel like I have a complete game plan now thanks to everyone's detailed experiences. Going to charge my phone tonight and gather all my documents!

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I'm so sorry this happened to you! I went through the exact same thing about 4 months ago in Fresno and I know how scary it is when you have kids depending on you. Everyone here has given you fantastic advice - definitely go to the DSS office in person tomorrow morning! I just wanted to add one more tip that really helped me: when you get your new card, ask the staff if they can print you a backup reference sheet with the EBT customer service number and your case information. I keep mine separate from my wallet now just in case this ever happens again. Also, once you're done at the office, consider stopping by one of the nearby grocery stores to do a small test transaction before doing your big shopping trip - just to make sure everything is working perfectly. You're being such a great mom by acting so quickly on this. Your kids are going to be just fine! This community really shows how people can come together to help each other through tough situations. Sending you strength for tomorrow morning! 💪

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This is such thoughtful advice! The backup reference sheet idea is genius - I never would have thought to ask for that but it makes so much sense to keep that information separate from my wallet. And doing a test transaction before the big grocery run is really smart too. It's amazing how this one stressful situation has taught me so much about being better prepared for emergencies. Everyone in this thread has been so generous with their time and practical advice - it really does show how people can support each other through difficult times. I'm feeling much more confident and prepared now thanks to all these detailed tips. Going to add "ask for backup reference sheet" to my mental checklist for tomorrow morning. Thank you for the encouragement - it means so much! 💪

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