California CalFresh

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mei Zhang

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Hey Leslie! Welcome to the community! I just went through this exact same situation in San Diego County about 6 weeks ago, so your post really resonated with me. That 2-month approval wait is absolutely brutal - I totally understand why you're feeling overwhelmed! Everyone here has given you spot-on advice about the card being mailed automatically. Mine took exactly 7 days to arrive, and the PIN came 2 days after that. One thing that really helped me during the waiting period was downloading the "MyUSPS" app so I could track when packages/mail were coming to my address each day. It gave me something concrete to check rather than just anxiously wondering. Also, since you mentioned this is your first time on benefits, I'd suggest starting a simple note in your phone with all the important numbers and dates as you go through this process. I wish I'd done that from the beginning instead of scrambling to find info later when I needed to call about something. San Diego County has actually been pretty good about the timing in my experience. The hardest part is definitely behind you now that you're approved! This community has been such a lifesaver for navigating all the little details they don't explain clearly. You're going to do great, and don't hesitate to come back with questions as you get familiar with everything!

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Mateo Silva

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Hey Leslie! Welcome to the CalFresh community! I just went through this exact same process in San Diego County about 4 months ago and totally understand that overwhelming feeling after waiting so long for approval. Everyone here has given you fantastic advice - your EBT card will definitely be mailed to you automatically, no pickup required! Just wanted to add a couple things that helped me during the waiting period: First, make sure to check your mail every day (including weekends) since the card can come any day of the week. Second, the envelope is usually pretty plain and might just say something like "Important Information" from San Diego County, so don't accidentally toss it thinking it's junk mail! My card took 6 days to arrive and the PIN letter came 3 days after that. San Diego County has been pretty reliable with that 5-7 business day timeline from what I've experienced. The activation process is super straightforward - just call the number on the back of the card and follow the prompts. You've already made it through the hardest part with that approval process! This community has been amazing for answering all the questions that come up as you get familiar with the system. Congrats on getting approved and don't hesitate to ask more questions as they come up!

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I'm brand new to this community and CalFresh benefits, and this thread has been absolutely invaluable! I just experienced something similar last week where my CalFresh showed discontinued with no notice, and I was completely panicking. Like many others here, I had no idea about quarterly system maintenance or data matching processes that could cause these false flags. After reading all the success stories with Claimyr, I decided to try it and was able to get through to a caseworker within an hour - turns out it was just a verification document that got stuck in their system processing queue. The worker fixed it immediately and my benefits were restored the same day. @StarSurfer I really hope you were able to get your situation resolved too! This community is amazing for sharing these practical solutions and real experiences. I'm definitely keeping all this information bookmarked for future reference. Thank you to everyone who shared their knowledge and especially to those like @Chloe Robinson and @Sean O'Brien who came back to update us on their successful resolutions - it really helps build confidence in these solutions for those of us who are new to navigating these systems!

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@Mateo Rodriguez That s'such great news that you were able to get your issue resolved so quickly using Claimyr! As someone who just joined this community and is completely new to CalFresh, it s'incredibly reassuring to hear another success story. I ve'been reading through this entire thread and it s'amazing how many people have had similar experiences with these system glitches, especially during what sounds like busy processing periods. Your experience really reinforces what everyone has been saying about not waiting and assuming it s'just a temporary glitch. I m'definitely saving that Claimyr service for future reference - it sounds like it s'been a game-changer for so many people here. Thanks for taking the time to share your resolution and add to all the valuable knowledge in this thread. This community is such a great resource for newcomers like us who are still learning how these complex benefit systems work!

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I'm brand new to this community and just joined after finding this thread while researching CalFresh issues. As someone who recently started receiving benefits, this entire discussion has been incredibly educational! I had no idea about quarterly system maintenance causing these discontinuation flags or that services like Claimyr existed to help get through those impossible phone wait times. Reading all the success stories from @Chloe Robinson, @Sean O'Brien, @Mateo Rodriguez and others who got quick resolutions is so reassuring. @StarSurfer I really hope you were able to get your situation resolved for your family! The technical explanations about data matching and income reporting thresholds are invaluable - this kind of information really isn't explained well during the application process. It's both scary and comforting to see how common these system glitches are, but knowing there are practical solutions and such a supportive community makes navigating these complex systems feel much less overwhelming. I'm definitely bookmarking this thread and that call service for future reference. Thank you to everyone who shared their experiences and knowledge - this community is amazing!

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@Keisha Robinson Welcome to the community! I just joined as well after discovering this incredible thread. You re'absolutely right about how educational this whole discussion has been - I ve'learned more about CalFresh from reading these real experiences than from any official documentation! It s'really reassuring to see so many success stories with that Claimyr service, and I love how people like @Mateo Rodriguez and others have come back to share their positive outcomes. As someone completely new to benefits, it s both'eye-opening and comforting to know that these scary discontinued flags "often" have simple explanations once you get through to the right person. The community knowledge shared here about quarterly maintenance, data matching, and income thresholds is invaluable. I m also'bookmarking everything for future reference - this thread has become like the ultimate CalFresh troubleshooting guide! Really hoping @StarSurfer got everything sorted out with their family situation.

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I'm also completely new to CalFresh - just got approved this week and my deposit date is the 1st! This thread has been incredibly helpful since I was definitely planning to check at midnight like so many others here. It's amazing to see such consistency with that 4-5 AM window across all the different counties everyone has mentioned - from LA to Sacramento to the smaller counties, it all seems to line up perfectly. I've already downloaded the ebtEDGE app based on all the recommendations, and I'm taking notes on the practical tips about calling stores ahead to check their EBT systems and being aware of early morning self-checkout restrictions. These real-world insights are exactly what you don't get from the official paperwork! As someone who's never used government benefits before, reading everyone's detailed experiences has made me feel so much more confident about navigating this system. The community here is incredibly welcoming and informative - thank you all for sharing such valuable knowledge with newcomers like me! Looking forward to my first deposit and putting all this great advice to use. 😊

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Carter Holmes

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Welcome to the community! I'm also pretty new to CalFresh (been on it for about 3 months now) and this thread has been so helpful to read through. My deposit date is the 19th and I'm in Alameda County - my benefits consistently show up around 4:15 AM, which lines up perfectly with what everyone else is experiencing across different counties. I made the same midnight mistake my first month too! 😅 The ebtEDGE app has been a game changer for me - much easier than trying to find an ATM every time I want to check my balance. One thing I'd add to all the great advice here is that if you're planning to shop at smaller ethnic markets or corner stores, definitely call ahead to make sure they accept EBT. I learned that some of the smaller places in my neighborhood don't participate in the program, which I didn't realize until I showed up with a cart full of groceries! It's so nice to see how welcoming this community is to newcomers. When I first started, I had so many questions about what items are eligible and how everything works, and everyone here has been incredibly helpful. Good luck to all the newcomers on your first deposits!

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The Boss

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Welcome to the community and thanks for sharing your Alameda County experience! That 4:15 AM timing really does confirm what everyone else has been experiencing across the state. I'm completely new to CalFresh myself - just got approved last week and my deposit date is the 3rd. This whole thread has been such an education! The tip about calling smaller markets ahead to confirm they accept EBT is really valuable - I have a few corner stores in my neighborhood that I was planning to try, so I'll definitely check with them first. It's incredible how many practical details like this you learn from the community that aren't covered anywhere in the official materials. Thanks for adding to the wealth of helpful information here, and congratulations on successfully navigating your first few months! 😊

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CosmicVoyager

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I'm having the exact same login issues since Tuesday morning! Was starting to panic thinking I'd been locked out or hacked somehow. This thread has been such a relief - knowing it's a statewide system problem and not just me going crazy with my password. I was particularly worried because my semi-annual report is due next month and I wanted to get started on it early. Thanks to everyone for sharing the helpful resources, especially that EBT customer service line at 877-328-9677. I'm going to try calling them tomorrow to check my balance while we wait for this to get fixed. Really appreciate @Miguel Silva for keeping us updated on what the county office said about Friday being the target fix date. It's so frustrating when these systems fail right when we need them, but this community support makes all the difference!

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Andre Moreau

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Hi @CosmicVoyager! I'm also new to this community but have been following this thread since I started having the exact same login issues on Wednesday. It's been such a relief to read everyone's experiences - I was also convinced I'd somehow been locked out or forgotten my password! The panic is real when these systems suddenly stop working. That's smart of you to want to get started on your SAR early - I learned from this thread that it's always good to submit those reports well before the deadline to avoid exactly these kinds of system issues. That EBT customer service number seems to be working well for people as a workaround. From everything shared here, it sounds like all our benefits and paperwork should process normally on the backend even when the client portal is down. This community has been amazing at supporting each other through this frustrating situation - really shows how many of us depend on reliable access to these services!

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Savannah Vin

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I'm also experiencing this exact same login issue since Monday! I was getting so worried thinking my account had been compromised or something. This thread has been incredibly helpful - it's such a relief to know this is a widespread system problem affecting people across the state and not just me somehow forgetting my own password. I was particularly stressed because I have my recertification appointment coming up next week and wanted to review my case information beforehand. Thank you @Miguel Silva for sharing the update from your county office that this should be resolved by Friday, and thanks to @Amina Toure for explaining that the backend systems are separate so our benefits should still process normally. I'm definitely going to try calling that EBT customer service line at 877-328-9677 tomorrow to check my balance. It's so frustrating when these systems fail right when we need access most, but this community support has been amazing in helping everyone navigate through this technical nightmare!

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Hi @Savannah Vin! Welcome to the community - I'm also pretty new here but this thread has been such a blessing for all of us dealing with this login nightmare! I started having the exact same issues on Tuesday and was going through the same panic thinking my account got hacked or I'd somehow forgotten my password. It's honestly amazing how many people are experiencing this identical problem - really confirms this is a major statewide system issue. For your upcoming recertification appointment, it's really reassuring to know from @Amina Toure s'explanation that the caseworkers can still access everything they need on their end even when our client portal is down, so you should be all set for your meeting. That EBT customer service number has been a lifesaver for several people here while we wait for the website to get fixed. This community has been incredible at helping each other through these frustrating system failures - it really makes you feel less alone when dealing with these technical disasters!

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Zainab Ismail

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As someone who's been using EBT benefits for a couple years now, I wanted to share a few additional tips that have helped me avoid fees: 1. Target stores often allow cash back with EBT purchases (up to $40) with no fees - super convenient if you're already shopping there 2. Some Safeway locations have fee-free ATMs specifically for EBT cards, though you'll want to confirm with each location 3. If you're ever unsure about an ATM, the screen will usually display any fees BEFORE you complete the transaction - you can always cancel if you see a charge you weren't expecting Also wanted to echo what others have said about keeping receipts and calling customer service if you get charged unexpectedly. I successfully got a $2.50 fee refunded last year when I was charged at what was supposed to be a fee-free location. The wait time was long (about 30 minutes) but they were helpful once I got through. This thread has been really informative - I learned about several options I didn't know about, especially the credit union CO-OP network and tribal casino ATMs. It's great to see the community sharing practical knowledge that actually helps people access their benefits without unnecessary costs!

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Ethan Taylor

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Thank you so much for sharing these additional tips, Zainab! The Target cash back option is huge for me since I shop there regularly for household items. I had no idea they offered fee-free cash back with EBT purchases. And that tip about the ATM screen showing fees before completing the transaction is really important - I've been so nervous about getting surprise charges that I sometimes rush through without reading everything carefully. It's reassuring to know you can cancel if you see an unexpected fee pop up. I'm definitely going to be more confident about checking out different ATM options now that I know I can back out if needed. This whole thread has been like a masterclass in navigating EBT benefits - I feel so much more prepared to actually use my cash benefits without fear of getting ripped off!

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This has been such an incredible thread to read through! I'm fairly new to receiving CalFresh benefits and I had that exact same experience at what I thought was a Bank of America ATM - got charged $2.75 and felt so frustrated. Reading everyone's tips and experiences has been like getting a crash course in how to actually navigate this system effectively. I had no idea about so many of these options - the ConnectEBT app, calling 211, cash back at Target and Dollar General, credit unions in the CO-OP network. It's honestly overwhelming how much helpful information isn't provided when you first get your EBT card. I'm going to download all the recommended apps tonight and call 211 tomorrow to see what other fee-free options are available in my area. Thank you to everyone who took the time to share their knowledge - this kind of community support makes such a difference when you're trying to stretch every dollar and avoid unnecessary fees!

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Dmitry Ivanov

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I'm so glad this thread has been helpful for you too! It's really frustrating how we all seem to have had similar experiences with unexpected ATM fees and not getting proper guidance upfront. I'm also pretty new to the program and was feeling overwhelmed trying to figure out the "rules" on my own. What's been great about reading through everyone's comments is realizing that we're not alone in this confusion - it seems like the system could definitely do better at educating people about their options from the start. I'm going to follow your lead and call 211 this week too. It sounds like they might have location-specific information that could be really valuable. Thanks for adding your voice to this conversation - it helps knowing other newcomers are going through the same learning process!

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