California CalFresh

Can't reach California CalFresh? Claimyr connects you to a live DSS agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

anyone know if the app tells u when ur SAR7 is due?? i always forget to send mine in and then my benefits get cut off 🤦‍♀️

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The EBT apps don't show SAR7 due dates, but you can set that up in the BenefitsCal portal/app. It's separate from the EBT apps but lets you manage all your paperwork. You can even submit your SAR7 through it now!

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Another option besides the apps is accessing your EBT account through the California EBT cardholder portal at www.ebt.ca.gov. It has all the same features as the ConnectEBT app but some people prefer using a website over an app. Just another option to consider!

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Perfect! I think I might prefer the website actually. I'll try both and see which one I like better. Thanks for the suggestion!

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When my sister moved counties last year, she ended up having to reapply because the transfer got messed up somehow. The new county said they never received her case info from the old county. Just make sure you follow up regularly to check on the status of your transfer.

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That's exactly the kind of nightmare scenario I'm trying to avoid! I'll definitely keep calling to check on the status once I submit the transfer request.

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One more important tip: start checking your EBT card balance frequently during the transfer period. If you notice your benefits don't get loaded when expected, contact both counties immediately. Sometimes transfers can cause delays in benefit issuance, but if you're proactive, they can often fix it quickly. Also, once the transfer is complete, your benefit amount might change slightly because some counties calculate utility allowances differently. Don't be surprised if there's a small adjustment in your benefit amount after the transfer.

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That's good to know about the possible amount change. I'll definitely keep an eye on my EBT balance around my usual deposit date. Thanks again for all your help!

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For future reference, here's what you should know about lost EBT cards: 1. Report lost/stolen cards immediately by calling 1-877-328-9677 (available 24/7) 2. Your old card will be deactivated and cannot be used even if found 3. You can check your balance through BenefitsCal, the EBT app, or by calling customer service with your Social Security Number 4. Replacement cards typically arrive within 5-7 business days 5. There's no fee for your first replacement card each year 6. If you've reported the card lost/stolen and unauthorized purchases were made BEFORE reporting, you may not be reimbursed Also, when you get your new card, consider setting up the CalFresh EBT mobile app. It lets you check your balance anytime and will alert you to any transactions, which helps you catch potential fraud quickly.

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This is rly good info thx for posting! I didn't know about the app gonna download it now

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Update: I got my replacement card today, only took 4 business days! And thankfully no one used my benefits during the time my card was lost. Thanks everyone for your help and advice! I've downloaded the EBT app so I can keep better track of things going forward.

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my freind says get ur benifits early in the AM on the day they load and take ALL the cash out right away dont leave anything on the card

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While this might prevent the theft issue, it creates other security risks. Keeping large amounts of cash at home has its own dangers. A better approach is requesting a new EBT card, using only bank ATMs, and checking your balance frequently.

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The WHOLE SYSTEM is broken!!! My neighbor had hers stolen THREE times and the third time they basically accused her of lying and denied the claim. She had to get legal aid involved to get her money back. DOCUMENT EVERYTHING and don't let them push you around!!

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That's exactly what I'm afraid of - them denying my claim because it's the second time. It's not my fault their cards aren't secure! Did your neighbor eventually get her money back the third time?

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YES but ONLY after legal aid sent an official letter. Took almost 3 months!!! The system is DESIGNED to make us give up.

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This is so scary! I just got approved and now I'm paranoid about my card. Does anyone know if you can pick up your EBT card in person instead of having it mailed? I don't trust the mail system after reading this!

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Yes, you can request to pick up your card in person at your county CalFresh office. Call your caseworker and ask specifically for "in-person EBT card issuance" instead of mail delivery. Some counties will do this automatically if you ask during your application process, but you can still request it even after approval.

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Just wanted to follow up - were you able to get any help with this? The situation you described is absolutely considered Administrative Error since you never received the card. Under California code regulations (MPP Section 63-602.6), you should be eligible for replacement benefits in this scenario. If you're still struggling, I'd recommend contacting your local Legal Aid office. They often have specialists who handle CalFresh issues and can advocate on your behalf at no cost. They know exactly which regulations apply and can sometimes resolve these issues with a single call that would take you weeks of frustration.

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Thank you for following up! I filed a police report yesterday and was finally able to reach a supervisor at my county office this morning after trying for hours. They're sending me a form to fill out for "Administrative Error Replacement" like you mentioned! They said it might take up to 10 days to process, but they're also looking into emergency benefits since my kids and I literally have no food. I'll update once I know more, but it sounds promising! I'm so grateful for everyone's advice here - I was ready to give up after that first call.

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