

Ask the community...
Not sure if this helps, but I've heard some people have had luck reaching out through social media. Try tweeting at the unemployment office or messaging them on Facebook. Sometimes public pressure can get results.
guys. we need to organize and do something about this. its not ok that so many of us are struggling to get basic help. maybe we should start a petition or contact local news?
Liam Fitzgerald
I totally feel everyone's frustration here! I've been lurking on this thread because I'm dealing with the exact same nightmare. After trying for literally 2 weeks straight, I finally got through yesterday using a combo of tips from this thread. Here's what worked: I called the lost/stolen card line at exactly 8:00 AM, got transferred to customer service, and waited on hold for about 90 minutes. It was brutal but worth it. Pro tip: download a podcast or audiobook because you'll be there a while! The rep was actually super helpful once I got through - they resolved my issue in like 10 minutes. It's insane that the actual help is good, but getting to it is like climbing Mount Everest. Keep pushing everyone, it's possible! 🤞
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Alejandro Castro
•Thanks for sharing your success story! It's so encouraging to hear that someone actually made it through and got their issue resolved. 90 minutes on hold is crazy long, but honestly at this point I'd take that over the endless busy signals. I'm definitely going to try your approach tomorrow morning - calling the lost/stolen line right at 8 AM and asking for a transfer. The podcast idea is brilliant too, might as well make the wait somewhat productive! It really shouldn't be this hard to get basic help, but I appreciate you taking the time to share what worked for you. Gives me hope! 🙏
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Adrian Connor
This thread is so helpful! I've been banging my head against the wall trying to get through for the past month. Reading all these strategies gives me hope that there might actually be a way through this bureaucratic nightmare. I'm definitely going to try the lost/stolen card number trick first thing Monday morning - that's such a clever workaround that I never would have thought of! It's honestly heartbreaking that we have to become customer service ninjas just to access benefits we're entitled to. The system is clearly overwhelmed and underfunded, but that doesn't make it any less frustrating when you're trying to put food on the table. Thanks to everyone for sharing their experiences and tips. At least we're all in this together! 💙
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