Can't reach California EBT? Claimyr connects you to a live CA DSS agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the CA DSS
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the CA DSS drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
Has anyone had luck with the mobile app? I heard they updated it recently but idk if it's any better for reporting income changes.
I tried it last week. It's a bit better, but still glitchy. Better than being on hold for hours tho!
I've been through this exact same thing! The phone system routing is a nightmare. What helped me was asking the person who answered (even though they were from the wrong state) if they could transfer me to the correct state department or give me a direct number. Sometimes they have internal numbers that bypass the main system. Also, try calling your local county social services office directly - they often have better knowledge of the right numbers to call and can sometimes handle income reporting changes themselves. Don't give up, the system is broken but there are ways around it!
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Alberto Souchard
Ugh, I've been there and it's the worst feeling! One thing that helped me was calling the EBT customer service line (1-877-328-9677) instead of the main DPSS line - sometimes it's easier to get through and they can at least tell you the status of your case. Also, if you're completely out of food, look into local food banks while you're sorting this out. Most don't require any paperwork and can help bridge the gap. Hang in there! 💙
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Layla Mendes
•This is really good advice! I didn't know there was a separate EBT customer service line. Definitely gonna try that number. And yeah, I should probably look into food banks too - pride was keeping me from doing that but you're right, gotta do what you gotta do. Thanks for the support! 🙏
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Megan D'Acosta
I'm so sorry you're going through this! The same thing happened to my neighbor a few months ago. She found out they had flagged her case for "income verification" even though she'd already submitted everything. Turns out there was a glitch in their system that marked her documents as "not received." She had to resubmit everything AND get a case worker to manually review it. Also, try calling right at 8 AM when they open - that's when I've had the most luck getting through. If you're really stuck, some community centers have advocates who can help navigate the DPSS system for free. Don't give up!
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Ravi Malhotra
•That's such a helpful perspective! System glitches are probably way more common than we think. I'm definitely going to try calling right at 8 AM tomorrow - that's a great tip. And I had no idea about community center advocates, that sounds like exactly what I need right now. Thanks for sharing your neighbor's story, it gives me hope that this can actually get resolved! 🤞
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