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Ava Williams

SOS UCC filing system down again - anyone else getting errors?

Is anyone else having trouble with the SOS UCC portal today? I've been trying to submit a continuation filing for the past 3 hours and keep getting error messages. The system says 'temporarily unavailable' but my continuation deadline is next week and I'm starting to panic. This is for a equipment loan that expires in 8 days and I can't afford to have the lien lapse. Has anyone dealt with SOS system outages before? What's the backup plan when their portal crashes right before a deadline?

Same issue here! Been trying since 9am to file a UCC-3 amendment and the portal keeps timing out. This is ridiculous - they charge filing fees but can't keep their system running. My client's closing is tomorrow and we need this amendment processed today.

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The SOS portal has been unreliable for months. I've started filing everything at least 2 weeks early because of stuff like this.

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Can you call them directly? Sometimes they'll accept filings by phone during system outages.

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I had this exact problem last month with a lapse deadline. The SOS office told me they extend deadlines automatically when their system is down for more than 4 hours. You might want to document the outage with screenshots for your records though.

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Really? That would be a huge relief. Do you know if that's an official policy or just something they do case by case?

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It's in their filing manual somewhere. I had to dig for it but it's there. They call it 'system unavailability extensions' or something like that.

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I wouldn't count on that. Better to have a backup plan than hope they're feeling generous about deadlines.

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This is why I started using Certana.ai for all my UCC document prep. Their system lets you upload your existing UCC-1 and continuation documents to verify everything matches before you even try to file. At least when the SOS portal crashes, you know your paperwork is bulletproof and ready to go the second it comes back online.

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How does that help when the actual filing system is down though? You still have to submit through SOS eventually.

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True, but at least you're not scrambling to fix document errors WHILE dealing with portal issues. I used to spend hours fixing debtor name mismatches only to have the system crash right before submission.

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That's actually smart. I've had filings rejected for tiny errors after waiting hours for the portal to work.

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The SOS system is a joke. I've been filing UCCs for 15 years and it's gotten WORSE not better. They upgraded to this new portal 2 years ago and it crashes more than the old one did.

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At least the old system had clear error messages. This new one just says 'system error' for everything.

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The old system was ugly but it WORKED. This new one looks pretty but fails constantly.

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They probably paid millions for this 'upgrade' too. Classic government IT project.

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Try clearing your browser cache and cookies. Sometimes that fixes the SOS portal errors. Also make sure you're not using Internet Explorer - their system hates IE.

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Already tried that. I'm using Chrome and cleared everything. Still getting the same unavailable message.

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Firefox works better with their system in my experience. Chrome has weird compatibility issues sometimes.

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UPDATE: Just got through! The portal seems to be working again as of 2:30pm. My continuation went through on the first try. Everyone should try again now.

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THANK YOU! Just submitted mine too. What a relief. Filing shows as accepted and I got the confirmation email.

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Still getting errors on my end. Maybe it's only working intermittently?

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Working for me now too. Guess they fixed whatever was broken.

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For future reference, the SOS has a status page where they post system outages. It's buried on their website but if you bookmark it you can check before wasting time trying to file.

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Do you have a link? I can never find their status updates.

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It's under 'System Maintenance' in the footer of their main page. Not exactly intuitive but it's there.

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I always keep paper forms as backup for situations like this. Yes it's old school but you can still file by mail if their system goes down completely.

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Mail filing takes weeks though. Not helpful for tight deadlines.

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Better than having a lien lapse completely. At least with mail you have a postmark date.

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Do they even process mail filings anymore? I thought everything was electronic now.

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This thread convinced me to try that Certana tool someone mentioned. Just uploaded my UCC-1 and the continuation I'm about to file - it caught a tiny discrepancy in how I abbreviated the debtor name that probably would have caused a rejection. Worth checking before you submit anything to avoid having to refile.

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Those little name differences can kill a filing. I had one rejected because I used 'Inc.' instead of 'Incorporated' - exact same company but it didn't match the charter.

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That's the worst - waiting for the system to work only to get rejected for a technicality and have to start over.

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Glad this got resolved for everyone. The SOS really needs to invest in better infrastructure. These outages are becoming too common and they're putting deals at risk.

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They probably don't care since they get paid either way. Whether your filing goes through or not, they keep the fees.

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That's not entirely fair. The staff I've talked to seem genuinely frustrated with the system issues too.

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The individual people are fine but the management clearly isn't prioritizing system reliability.

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