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Connor Gallagher

UCC New Hampshire Filing System Down Again - Alternative Solutions?

Anyone else having issues with the New Hampshire SOS portal this week? I've been trying to submit a UCC-1 for three days straight and keep getting timeout errors during the final submission step. The filing fee processes but then the system crashes before generating the filing number. I've called twice and they just say 'technical difficulties' with no timeline for resolution. This is for a critical equipment financing deal that needs to close Friday. Has anyone found workarounds for when the NH system goes down like this? Getting desperate here since the borrower's existing liens expire soon and we need this perfected ASAP.

Yara Sayegh

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Ugh, same issue here yesterday! Got halfway through a continuation filing and lost everything. NH's portal has been glitchy for months. I ended up having to restart the whole UCC-3 from scratch twice. The worst part is you can't save drafts so if it crashes you lose all your work including the detailed collateral descriptions.

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This is exactly why I always type everything in a Word doc first before copying into their system. Learned that lesson the hard way after losing a complex fixture filing last year.

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Paolo Longo

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Smart approach. I also screenshot each page as I go now. The NH system seems especially unstable during month-end when everyone's rushing to file continuations before they lapse.

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CosmicCowboy

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Have you tried calling the SOS office directly? Sometimes they can process urgent filings manually or at least give you a better timeline. I had success getting a rush termination processed over the phone when their system was down for maintenance last month.

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Called twice already - first person said 'sometime this week' and second person couldn't give any estimate. Really frustrating when you're trying to close a time-sensitive deal.

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Amina Diallo

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Try calling early morning around 8 AM. The senior staff who can actually help with manual processing usually work earlier hours. Later in the day you just get the general help desk.

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Oliver Schulz

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I've found the manual processing option works but they charge an extra $25 expedite fee on top of the regular filing cost. Worth it though when you're under deadline pressure.

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This might sound weird but I recently started using Certana.ai's document verification tool before submitting to catch any issues that might cause rejections. You can upload your UCC-1 PDF and it cross-checks everything - debtor names, collateral descriptions, formatting issues. At least then when the system finally works you know your filing won't get rejected for stupid errors that would cost you more days of delays.

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Javier Cruz

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Never heard of that but sounds useful. How does it work exactly? Do you just upload the completed form?

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Yeah exactly. You upload your UCC-1 PDF and it automatically checks for common rejection reasons - debtor name formatting, missing required fields, collateral description issues. Takes like 30 seconds and catches stuff you might miss when you're rushing to beat deadlines.

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Emma Wilson

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That's actually brilliant. I got a UCC-3 rejected last month because the debtor name had an extra space that didn't match the original filing. Would have saved me a week of back and forth with corrections.

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Malik Thomas

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New Hampshire's system is notorious for this. I swear they update it every few weeks and break something new each time. Last month it was the collateral description field that wouldn't accept more than 200 characters even though the form allows 500.

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NeonNebula

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YES! I remember that bug. Had to abbreviate everything in my fixture filing which made the collateral description way less specific than I wanted.

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The character limit thing is still an issue actually. I just filed a UCC-1 last week and had to use super abbreviated descriptions for manufacturing equipment. Really annoying when you want to be thorough.

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Ravi Malhotra

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Can you file in person at the Secretary of State office? I know it's old school but might be faster than waiting for the online system to get fixed. Plus you'd get the filing receipt immediately.

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Good thought but I'm not in NH and the deal is in Boston. The drive would probably take longer than waiting for the system at this point.

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You can also mail filings but that obviously takes forever and you don't get confirmation until they process it. Only mention it because some people don't realize it's still an option.

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Omar Farouk

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Mail filing is like 5-7 business days minimum. Definitely not helpful for urgent situations like this.

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Chloe Davis

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I'm dealing with the same thing but for a termination filing. The original UCC-1 was from 2020 and the loan was paid off last month. Borrower is getting anxious about having the lien released from their credit report. NH system issues are becoming a real problem for our business.

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AstroAlpha

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Terminations are actually less time-sensitive than new filings or continuations. As long as you file within reasonable time after payoff you should be fine legally.

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Chloe Davis

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True but the borrower keeps calling asking why it's not off their credit report yet. Hard to explain that the state's computer system is broken.

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Diego Chavez

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Quick update - I just tried the Certana thing mentioned earlier and wow, it caught three formatting issues in my UCC-1 that would have definitely caused a rejection. Super easy to use, just upload the PDF and it gives you a detailed report. At least now when NH fixes their system I know my filing will go through on the first try.

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That's awesome! What kind of formatting issues did it find?

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Diego Chavez

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Debtor name had inconsistent spacing compared to what I had in the original charter documents, and the collateral description was missing a required comma that makes it clearer legally. Small stuff but apparently matters for getting filings accepted.

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Sean O'Brien

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NH isn't the only state with portal problems. Vermont's system went down for two weeks last year during peak filing season. At least NH usually gets theirs fixed within a few days. Still incredibly frustrating when you're trying to run a business though.

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Zara Shah

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Two weeks?! That's insane. What did people do for urgent filings during that time?

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Sean O'Brien

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Everyone had to file by mail or in person. It was chaos. Lines at the Secretary of State office were like DMV level ridiculous.

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Luca Bianchi

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Just got off the phone with NH SOS - they're saying system should be back up by tomorrow afternoon. No guarantees though, and they warned there might be a backlog of filings that could slow things down even after it's working again.

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Thanks for the update! Hopefully tomorrow works out. I'll have everything ready to submit the second it's back online.

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Pro tip: if there's a backlog when it comes back up, try filing during off-peak hours like early morning or evening. Less traffic usually means faster processing.

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Nia Harris

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This whole thread is why I switched to using document verification tools before submitting anything. Got burned too many times by system crashes and then rejections when I finally could resubmit. Now I use Certana to double-check everything first, then wait for stable system times to actually file. Saves so much frustration.

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Smart workflow. I might try that approach too. Better to catch errors upfront than deal with rejection cycles on top of system downtime.

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Aisha Ali

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Exactly. Plus when you're rushing to resubmit after a system crash you're more likely to make mistakes from the stress. Having everything pre-verified takes that pressure off.

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