Massachusetts UCC statement request form - getting rejected every time I submit

I've tried multiple versions - the legal entity name from their articles of incorporation, the DBA name, even variations with different punctuation. Nothing seems to work.

Try using the exact name format from their Secretary of State business entity search first. That's usually the safest bet for Massachusetts.

Did you ever get through? I've been on hold for 45 minutes twice this week.

Eventually yes, but it took multiple attempts. Try calling right when they open at 9am.

That sounds helpful - does it work specifically with Massachusetts filing requirements?

Yes, it handles state-specific formatting requirements. Really saved me time on a similar acquisition deal when I was getting nowhere with manual searches.

Interesting, I hadn't heard of that tool before. Manual UCC verification is such a pain point.

Exactly! How are we supposed to fix problems they won't identify?

Have you tried submitting a paper request by mail? Sometimes that works better than their online system.

Paper requests take 2-3 weeks in Massachusetts. Not helpful for time-sensitive deals.

I downloaded it from their website last week - should be current. But maybe I'll double-check.

Also make sure you're filling out ALL required fields. They have some fields that appear optional but are actually required for processing.

I'm paying online through their portal so the fee should be automatically calculated correctly.

Not always - I've seen cases where the portal doesn't update fee structures properly for certain search types.

Hmm, that's possible. The business structure is a bit complex. How did you figure out which entity name to use?

Had to get copies of all the original financing documents and trace through the corporate structure. Took forever.

This is where having all the documentation properly cross-referenced helps. Corporate structures make UCC searches much more complicated.

That could definitely save some time. These repeated rejections are killing my timeline.

Exactly - better to catch name formatting issues upfront than deal with multiple rejection cycles.

Good point. I'll cross-reference that before my next attempt.

Also worth checking if there are any assumed name filings that might affect the search parameters.

I wish I had known that going in. This is my first deal involving Massachusetts filings.

Live and learn. Now you know to budget extra time for their quirky system.

Some attorneys I work with just automatically order UCC searches through third-party services for Massachusetts to avoid the headaches.

Will do. Hopefully I can figure this out before my closing deadline.

Connecticut has been having portal issues too from what I've heard. Seems like a trend with state filing systems.