Why is Sallie Mae sending 3-4 emails daily after FAFSA submission? Can't opt out!
I submitted my FAFSA about 8 weeks ago and I'm still waiting for my financial aid award letter from my university. Meanwhile, Sallie Mae has been RELENTLESS with their emails - I'm getting literally 3-4 per day about private student loans! I've tried clicking the unsubscribe/opt-out links at least three times now, but after a few days of peace, they just start right back up again. Is this happening to anyone else? It feels super predatory to bombard students before we even know our aid packages. Any tips on how to permanently stop these emails? Starting to worry about how they got my info in the first place...
29 comments


Nia Thompson
omg same!! its so annoying. i get them from sallie mae, discover, and some other loan company i never heard of. i think they buy our emails from the colleges or maybe from fafsa directly? idk but i hate it
0 coins
Luca Esposito
•It's such a relief to hear I'm not alone! I was starting to think I accidentally signed up for their mailing list somehow. Have you found any way to make them stop?
0 coins
Mateo Rodriguez
This is unfortunately very common. When you complete the FAFSA, there's a checkbox buried in the fine print that allows your information to be shared with "educational partners" - which basically means lenders. They're trying to lock you into private loans before you even see your federal aid package, which is definitely predatory behavior.
0 coins
Luca Esposito
•Oh no! I definitely don't remember seeing that checkbox. Is there any way to undo that permission now that I've already submitted?
0 coins
Aisha Abdullah
You need to contact both Sallie Mae AND the FSA to fix this properly: 1. For Sallie Mae: Don't just use the unsubscribe link. Call them directly at 800-472-5543 and explicitly request to be added to their DO NOT CONTACT list (not just unsubscribe). Reference the CAN-SPAM Act if they give you trouble. 2. For FSA: Log into your studentaid.gov account, go to your profile settings, and review your privacy preferences. You can revoke marketing permissions there. Also check if your school's financial aid office has shared your info - many have data-sharing agreements with lenders. You can request they stop this as well.
0 coins
Luca Esposito
•Thank you so much for these specific steps! I'll call Sallie Mae tomorrow and check my FSA account right now. I had no idea about the CAN-SPAM Act giving me some leverage.
0 coins
Ethan Wilson
I went thru this last year when I was getting my masters!!! The emails never stopped even after I got my financial aid package. Its all about them trying to get you to take private loans instead of federal ones because they make WAYYY more money off them. They especially target grad students because we can borrow more.
0 coins
NeonNova
This happens to almost everyone who files FAFSA. The marketing gets intense during peak financial aid season (now through May). One technical solution: create a filter in your email that automatically sends anything from Sallie Mae domains to trash or a separate folder. As for your award letter - if it's been 8+ weeks and your SAI calculation is complete on studentaid.gov, you should contact your school's financial aid office directly. Many schools are behind on packaging aid for 2025-2026 due to the FAFSA changes, but they should at least be able to tell you where you stand in their process.
0 coins
Luca Esposito
•The email filter is a great idea, thank you! And yes, my SAI is showing on studentaid.gov, so I'll reach out to the financial aid office. I figured they were just backed up with all the FAFSA changes this year.
0 coins
Yuki Tanaka
I've been having the same frustrating experience trying to reach anyone at the Federal Student Aid office about these marketing issues. After wasting hours being disconnected and waiting on hold, I finally used Claimyr (claimyr.com) to get through to an FSA agent who helped me update my marketing preferences on my FAFSA account. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ The agent explained that many students don't realize they can control who gets their contact info right in their FSA account settings. Once I had that fixed, the emails dramatically decreased within about 10 days.
0 coins
Luca Esposito
•Oh wow, I've never heard of Claimyr but I'll check out that video. Getting through to FSA seems impossible these days. Did you have to explain your specific situation with the marketing emails when you called?
0 coins
Yuki Tanaka
•Yes, I just explained I was receiving unwanted marketing emails that I couldn't stop. The agent knew exactly where to go in my account settings to update the permissions. They also placed a note in my file about the marketing opt-out request, which apparently helps if you keep having issues.
0 coins
Carmen Diaz
lol they dont care about opt out, its all about the $$$$$. i just made a separate email account for all my financial aid stuff so it doesnt flood my main inbox. easier than fighting with them tbh
0 coins
Mateo Rodriguez
One important point that hasn't been mentioned: after you get your actual financial aid award, compare the federal loan options carefully against any private loans like Sallie Mae before making decisions. Federal loans generally have: - Fixed interest rates vs. variable rates with private loans - Income-based repayment options that private loans don't offer - Potential forgiveness programs - No payments required while in school - No credit check for most federal loans Private lenders like Sallie Mae are aggressive because they're trying to capture your business before you realize federal loans are often much better for most students.
0 coins
Andre Laurent
•THIS!! I fell for the Sallie Mae trap my sophomore year because they offered me a slightly lower interest rate up front. But when I graduated the rate jumped to 11.2% while my federal loans stayed at 4.5%. Now I'm stuck with them because you can't consolidate private loans into federal ones later. HUGE MISTAKE.
0 coins
Luca Esposito
Thanks everyone for all the helpful responses! I've marked those emails as spam for now and I'm going to call both Sallie Mae and my school's financial aid office tomorrow. I had no idea about all the preference settings in my FSA account - just found and updated them! Definitely going to be careful about sticking with federal loans after seeing these warnings. Will update if I get any resolution!
0 coins
Mateo Perez
I'm dealing with this exact same issue! I submitted my FAFSA in February and I'm getting bombarded by Sallie Mae, Discover Student Loans, and even some companies I've never heard of. What's really frustrating is that they make it sound urgent, like I need to apply NOW before rates go up, but I haven't even received my financial aid package yet. It feels so manipulative to target students when we're already stressed about paying for school. I'm definitely going to try the suggestions here about calling Sallie Mae directly and updating my FSA account settings. Thanks for posting this - it's good to know we're not alone in this!
0 coins
Molly Hansen
•You're so right about the manipulative urgency tactics! I've noticed they always use phrases like "limited time offer" and "rates increasing soon" to pressure us into making quick decisions. It's especially predatory since they know we're already anxious about funding our education. I'm glad this post is helping so many people realize we're all going through the same thing. Definitely try updating those FSA settings - from what others have shared, it seems like that's one of the most effective steps. Keep us posted on how it goes!
0 coins
Jamal Brown
I'm so glad you posted about this! I've been getting hit with the same barrage of emails from Sallie Mae and other lenders since I submitted my FAFSA in January. The worst part is they make it seem like these are "pre-approved" offers that I need to act on immediately, but like you said, we haven't even gotten our actual financial aid packages yet! I actually started a spreadsheet to track how many emails I was getting per day (sad, I know) and it peaked at 6 emails in one day from various lenders. The advice here about calling Sallie Mae directly and referencing the CAN-SPAM Act is really helpful - I had no idea that was an option. I'm also going to check those FSA account settings that everyone mentioned. Thanks for bringing this up, it's reassuring to know this predatory behavior is widespread and not just something I'm dealing with alone!
0 coins
Zainab Ali
•A spreadsheet to track the emails is actually brilliant - it shows just how ridiculous this whole situation is! 6 emails in one day is absolutely insane. I'm definitely going to start documenting mine too, especially if I end up having to escalate this with any consumer protection agencies. It's wild that we're all dealing with this predatory bombardment when we're just trying to get an education. Thanks for sharing your experience - knowing the exact numbers really puts it in perspective!
0 coins
Oliver Zimmermann
This is such a frustrating but unfortunately common experience! I went through the exact same thing last year. What really helped me was creating a dedicated email folder for all financial aid communications and setting up filters to automatically sort them. That way I could still review legitimate correspondence from my school without the spam cluttering my main inbox. Also, definitely exhaust all your federal aid options first before even considering private loans - the terms and protections are so much better. The aggressive marketing tactics these companies use really prey on student anxiety about funding their education. Stay strong and don't let them pressure you into making hasty decisions before you see your full aid package!
0 coins
Emily Parker
•Thanks for sharing your experience! The email folder idea is really smart - I'm definitely going to set that up. It's so reassuring to hear from someone who got through this successfully last year. You're absolutely right about not letting them pressure us into quick decisions. I keep reminding myself that if these were truly good deals, they wouldn't need to use such aggressive tactics to get us to sign up. Did you find that the emails eventually stopped completely, or do they still send occasional ones even now?
0 coins
Fatima Al-Sayed
I'm going through the exact same nightmare! Filed my FAFSA in early February and since then it's been a constant stream of emails from Sallie Mae, Discover, College Ave, and at least 3 other lenders I'd never heard of before. What really gets me is how they phrase everything to sound official and urgent - like "Time-sensitive financial aid information" in the subject line when it's just another loan pitch. I tried the unsubscribe route multiple times too with zero success. Reading through all these responses has been so helpful though! I had no idea about the FSA account privacy settings or that I could reference the CAN-SPAM Act when calling them directly. I'm also shocked to learn about that buried checkbox on the FAFSA that allows info sharing - I definitely don't remember seeing that. Going to try calling Sallie Mae tomorrow and updating my FSA settings tonight. Thanks for posting this and creating such a helpful thread - it's scary how predatory these tactics are when we're all just trying to figure out how to pay for school!
0 coins
Maggie Martinez
•I'm so glad you mentioned the misleading subject lines! Those "Time-sensitive financial aid information" emails had me panicking that I was missing something important from my school, only to open them and find another loan pitch. It's such a manipulative tactic. I've also been getting ones that say "Your FAFSA has been processed" which makes it sound official when it's just marketing. Thanks for highlighting how widespread this problem is - it really shows we need better consumer protections for students going through the financial aid process. Definitely try those FSA settings and the direct call approach that others mentioned. We shouldn't have to deal with this predatory bombardment on top of all the stress of figuring out college financing!
0 coins
Paloma Clark
This thread has been incredibly eye-opening! I had no idea so many students were dealing with this same predatory email bombardment. I submitted my FAFSA in late January and have been getting 4-5 emails daily from various lenders ever since. What's particularly frustrating is that they're clearly designed to look like official communications - I've gotten subject lines like "Action Required: Your Student Aid" and "Important FAFSA Update" that turn out to be loan advertisements. Reading everyone's experiences here has motivated me to take action instead of just deleting them. I'm going to call Sallie Mae directly tomorrow using the CAN-SPAM Act approach that was mentioned, update my FSA account privacy settings, and set up email filters like several people suggested. It's really concerning how these companies exploit the anxiety and confusion that comes with the financial aid process. Thanks to everyone for sharing such practical solutions - this community support makes dealing with these predatory practices feel much more manageable!
0 coins
Gael Robinson
•Those misleading subject lines are the worst! I've fallen for the "Action Required: Your Student Aid" ones so many times thinking it was something urgent from my school's financial aid office. It's really predatory how they exploit our stress about missing important deadlines or requirements. I'm definitely going to try the direct call approach too - it sounds like several people have had success with that method. It's so helpful to see everyone sharing their experiences and solutions here. Makes me feel like we actually have some power to fight back against these aggressive tactics instead of just being victims of their spam campaigns!
0 coins
Reina Salazar
Wow, reading through all these responses has been both validating and infuriating! I'm a parent helping my daughter navigate this process, and we've been getting the same relentless email bombardment since she filed her FAFSA in January. What really bothers me is how these companies are essentially intercepting students at their most vulnerable moment - before they even know what legitimate aid they qualify for. The fact that there's a hidden checkbox allowing this data sharing feels like a massive betrayal of trust by the federal aid system. I've bookmarked this thread because the actionable advice here is gold - calling Sallie Mae directly with CAN-SPAM Act reference, updating FSA privacy settings, and setting up email filters. As a parent, I'm also going to make sure to warn other families in our community about this predatory practice. Thank you all for sharing your experiences and solutions!
0 coins
Charlee Coleman
•Thank you for sharing the parent perspective on this! It's really helpful to know that families are also recognizing how predatory these tactics are. You're absolutely right that these companies are targeting students at our most vulnerable moment - we're already stressed about college costs and then get bombarded with urgent-sounding emails before we even know our real aid options. The hidden checkbox thing really bothers me too - it feels like such a violation of trust when we're just trying to apply for federal aid. I'm definitely going to share this thread with my friends who are going through the same thing. It's so much easier to deal with this when we know we're not alone and have concrete steps to fight back!
0 coins
Charity Cohan
This is such an important conversation! I'm a junior dealing with this exact situation right now. What's really helped me is creating a separate "junk" email specifically for financial aid applications - I wish I had known to do this before filling out my FAFSA! For anyone still waiting on their aid packages, I'd also recommend calling your school's financial aid office directly. Mine told me they're running about 2-3 weeks behind schedule due to all the FAFSA system changes this year, but they were able to give me a rough timeline for when to expect my award letter. It's frustrating that we have to deal with predatory lenders on top of an already stressful process, but threads like this really help us support each other through it!
0 coins