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Emily Jackson

Sallie Mae sending 4 emails daily after FAFSA completion - how to stop loan spam?

I submitted my FAFSA back in November and I'm still waiting for my school to send the financial aid award letter (Central State University). But for the past 3 weeks, Sallie Mae has been absolutely BOMBARDING my inbox with private loan offers - literally 2-4 emails EVERY SINGLE DAY! I've hit 'unsubscribe' like five different times, but after 2-3 days of peace, they somehow find me again with different email campaigns. Is this happening to anyone else? Do they just get our info from FAFSA automatically? I'm already stressed waiting to see what aid I'll actually get, and these constant loan offers are making me more anxious. Any tips for making them stop permanently?

This is actually quite common! When you completed your FAFSA, there's a section where you can opt into receiving information about private student loans (it's pretty small print and easy to miss). Sallie Mae and other lenders get your contact information through various data-sharing agreements with schools and the National Student Clearinghouse. To permanently stop them: 1. Email their privacy office directly at privacy@salliemae.com requesting removal from ALL marketing lists 2. Use the DMAchoice.org opt-out service 3. Check your FAFSA account settings and make sure you've opted out of information sharing Don't get pressured into private loans yet! Wait for your SAI score and full financial aid package from your school. Federal aid (Direct loans, Pell Grants) is nearly always better than private options.

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Thanks for this! I definitely don't remember seeing any checkbox about sharing my info, but I was rushing through the application. I'll try emailing that privacy address directly. It's just so frustrating to keep getting bombarded when I don't even know what federal aid I'll receive yet!

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omg SAME THING! they send me so many emails i had to set up a filter. also discover and citizens bank. its like they know exactly when u submit the fafsa lol

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They literally DO know when you submit! There's a whole industry around tracking FAFSA submissions and targeting potential borrowers. It's predatory af if you ask me. They're hoping to lock you in before you even see your federal options.

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I work in a college financial aid office, and unfortunately this is extremely common. Here's what's happening: Sallie Mae and other private lenders purchase marketing lists that include FAFSA filers. When you unsubscribe from one campaign, you're often just unsubscribing from that specific marketing segment, not their entire system. My professional advice: 1. Wait for your aid package! Your SAI (Student Aid Index) will determine your federal aid eligibility first. 2. Private loans should be your LAST resort after federal Direct loans, Parent PLUS loans, and school payment plans. 3. For persistent marketers like Sallie Mae, you need to submit a formal written opt-out request citing your rights under FCRA (Fair Credit Reporting Act). Be patient with your school - many are still adjusting to the delayed FAFSA processing this year. They can't generate award letters until FSA sends them your complete application data.

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This is really helpful, thank you! Is there a specific template for the FCRA opt-out request? And how long are schools typically taking to send award letters once they get the FAFSA data? I'm getting nervous about having enough time to make decisions.

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HATE them!!!!!! Ive gotten 27 emails in the last month and I already told them NO. They should be illegal for how pushy they are. Even worse is when they start CALLING you. Block their domain in your email settings completely.

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I've been dealing with this exact situation! What helped me was calling Federal Student Aid directly to ask about how my data was being shared and learning about how to adjust my privacy settings. I spent 2 hours on hold trying to get through, but then I found this service called Claimyr (claimyr.com) that holds your place in line and calls you back when an agent is available. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ The FSA agent explained that I needed to update my preferences in my studentaid.gov account under "communication preferences" AND submit formal opt-out requests to each lender. Since doing that, the emails have finally stopped. Also worth asking about your application status while you're on the phone with them!

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I didn't even know you could call FSA about this! I'm definitely going to check out that service because the few times I tried calling about my application status, I gave up after being on hold forever. Thank you!

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omg thank u for this!! i tried calling like 5 times and nobody ever answered

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Something similar happened to me last year. I think there's actually a data sharing agreement between FAFSA and certain "preferred lenders" - at least that's what my financial aid advisor told me. One thing to keep in mind - if you're waiting on your award letter for this long (since November), you might want to check if your FAFSA was flagged for verification. About 30% get randomly selected, and your school won't send an award letter until that's resolved. You can check on studentaid.gov or call your financial aid office directly. As for Sallie Mae, I found that filing a complaint with the CFPB (Consumer Financial Protection Bureau) finally got them to stop. Just google "CFPB complaint" and follow the steps. They legally have to respond.

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This is excellent advice about the CFPB complaint. That definitely gets their attention quickly! Regarding verification - with the new FAFSA this year, verification is actually happening at a much lower rate (closer to 18% of applications). But it's still absolutely worth checking if you're selected, especially if it's been more than 4-6 weeks since submission.

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Man I HATE predatory lending companies. They target students at the most vulnerable time - when you're anxious about how you'll pay for school. Just so everyone knows, Sallie Mae loans can have interest rates up to 14-15% which is ROBBERY compared to federal loans (currently around 5.5% for Direct Loans). Also, don't freak out about the award letter timing. With all the FAFSA delays this year, many schools are weeks behind their normal schedule. My daughter just got her award letter yesterday and she filed her FAFSA in October!

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15% interest?!?!?! omg that should be illegal

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While those high rates are possible, it's important to note that Sallie Mae rates vary widely based on credit scores. Federal loans are definitely better for most students because the rates are fixed and the same for everyone, plus they come with income-driven repayment options and potential forgiveness programs that private loans don't offer.

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Update: I called my school's financial aid office this morning, and they said they're still processing FAFSA information for many students because of the nationwide delays. They expect to send award letters in about 2-3 weeks. The advisor also confirmed that they don't share student information directly with Sallie Mae, so the data sharing must be happening at the federal level or through some third party. I'm going to try the CFPB complaint route and the direct email to their privacy office. Thanks everyone for the advice! I'll keep you posted on what works.

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Glad you checked with your school! The 2-3 week timeline sounds accurate based on what we're seeing across institutions. The FAFSA delays have created a significant backlog for financial aid offices everywhere. One other tip: when you receive your aid package, make sure you understand your SAI (Student Aid Index) - it's the new number replacing the old EFC. Your SAI determines your Pell Grant eligibility and other need-based aid. If you have questions about your package when it arrives, don't hesitate to schedule a one-on-one meeting with a financial aid counselor at your school.

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I'm dealing with the exact same issue! Filed my FAFSA in December and Sallie Mae has been relentless ever since. What's really frustrating is that they make it seem urgent, like I need to "secure my rate" now, when I haven't even gotten my federal aid package yet. I tried the unsubscribe route multiple times too and they just keep coming back with different subject lines. It feels so predatory - they're clearly targeting us when we're most anxious about financing our education. Thanks for all the helpful advice in this thread everyone! I'm definitely going to try the CFPB complaint route and emailing their privacy office directly. It's good to know I'm not the only one dealing with this spam nightmare.

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Exactly! The "secure your rate now" messaging is such a red flag - they're trying to create fake urgency to get you to commit before you even know what federal aid you qualify for. I've been learning so much from this thread about how they get our information and all the different ways to stop them. It's crazy that we have to jump through so many hoops just to get them to respect a simple "no thanks." Good luck with the CFPB complaint - from what others have said, that seems to be one of the most effective methods!

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Just wanted to add another perspective here - I went through this exact same situation last year and it was absolutely maddening! What finally worked for me was a combination approach: 1. I filed the CFPB complaint (which several people mentioned) - they responded within 48 hours and the emails stopped completely within a week 2. I also sent a certified letter to their corporate headquarters demanding removal from all marketing lists, referencing the CAN-SPAM Act 3. Set up Gmail filters to automatically delete any emails from Sallie Mae domains The key thing that really helped my stress levels was remembering that these private loan companies are NOT affiliated with your school or the federal government - they're just predatory businesses trying to profit off student anxiety. Your federal aid will almost certainly be better terms than anything they're offering. Also, don't feel bad about the timing of your award letter! With all the FAFSA delays this year, most schools are running 4-6 weeks behind their normal schedule. You're definitely not alone in this waiting game.

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This is such helpful advice! I never thought about sending a certified letter - that seems way more official than just clicking unsubscribe. The CAN-SPAM Act reference is smart too. It's honestly shocking how predatory these companies are, targeting us when we're already stressed about college costs. I'm definitely going to try the CFPB complaint route since multiple people have said it works quickly. Thanks for sharing your experience and reminding us that we're not alone in this frustrating situation!

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I'm so glad I found this thread! I've been getting the same aggressive email spam from Sallie Mae after completing my FAFSA in January. It's honestly been causing me so much anxiety because their emails make it sound like I'm missing out on some limited-time opportunity if I don't apply for their loans immediately. Reading everyone's experiences has been really eye-opening - I had no idea this was such a widespread issue or that there were so many different ways to try to stop it. The fact that they're basically buying our information and targeting us during one of the most stressful times in our lives feels really unethical. I'm definitely going to try the CFPB complaint route since multiple people have confirmed it works quickly. It's also reassuring to hear from @Isabella Brown who works in financial aid that the delays are normal this year - I was starting to worry something was wrong with my application. Thank you all for sharing your strategies and for making me feel less alone in dealing with this predatory marketing!

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I'm so relieved to find this community too! I just submitted my FAFSA last month and was starting to panic thinking I did something wrong when Sallie Mae emails started flooding my inbox. The "limited-time opportunity" language they use is so manipulative - it's designed to make us make rushed financial decisions before we even know what federal aid we qualify for. From reading this whole thread, it sounds like the CFPB complaint is definitely the way to go. I'm also going to check my studentaid.gov account settings like @Aiden Rodríguez suggested. It s'crazy that we have to become experts in privacy law just to stop getting harassed by loan companies! @Isabella Brown s insights'about the FAFSA delays have been super helpful too. I was getting worried that my school forgot about me, but it sounds like this is just the new normal this year. Thanks everyone for sharing your experiences - it really helps to know we re all'dealing with the same predatory tactics!

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This thread is so helpful! I'm a current college freshman who went through this exact nightmare last year. Sallie Mae sent me 47 emails in one month - I actually kept count because it was so ridiculous. What finally worked for me was a combination of the CFPB complaint (which got them to stop within 3 days) and calling my state's Attorney General consumer protection hotline. Apparently multiple states are investigating these predatory marketing practices. For anyone still waiting on award letters - don't panic! I didn't get mine until mid-April last year, and I still had plenty of time to make decisions. The key is to remember that federal aid (Direct loans, Pell grants, work-study) will almost always have better terms than private loans. Sallie Mae's variable rates can go as high as 15-16%, while federal Direct loans are fixed at much lower rates with way better repayment options. One more tip: if you do end up needing loans beyond federal aid, check if your state has a student loan authority (like HESAA in New Jersey or TSAC in Tennessee). They often offer better rates than private companies like Sallie Mae and aren't nearly as predatory with their marketing. Hang in there everyone - you've got this! 💪

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Wow, 47 emails in one month?! That's absolutely insane. Thank you so much for mentioning state Attorney General offices - I had no idea they were investigating these practices. That makes me feel like there might actually be some accountability coming for these predatory companies. I'm definitely going to look into whether my state has a student loan authority too. It's crazy that we have to do so much research just to avoid getting scammed by these private lenders when we're already stressed about paying for college. The reminder about federal aid terms is really helpful too. I keep seeing these Sallie Mae emails with "competitive rates" but hearing that they can go up to 15-16% while federal loans are much lower really puts it in perspective. Thanks for sharing your experience and the encouragement - it really helps to hear from someone who made it through this process successfully! 💙

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This whole thread has been so validating! I'm a sophomore who dealt with this exact same harassment from Sallie Mae after filing my FAFSA. What really bothers me is how they specifically target students during our most vulnerable time - when we're anxiously waiting to see if we can even afford college. I wanted to add one more strategy that worked for me: I also reported them to the Direct Marketing Association's (DMA) preference service at DMAchoice.org. It takes about 10 days to process, but it helps reduce marketing from multiple lenders, not just Sallie Mae. Also, for anyone worried about the timing - I work part-time in my school's financial aid office, and we're still processing applications from December due to the FAFSA delays. Don't stress if you haven't heard back yet! Your school will make sure you have time to review your options. The most important thing everyone's mentioned here is SO true - wait for your federal aid package before even considering private loans. The difference in terms and protections is night and day. Federal loans have income-driven repayment, potential forgiveness programs, and deferment options that private lenders like Sallie Mae just don't offer. Keep fighting the good fight against these predatory marketers! 🎓

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Thank you for mentioning DMAchoice.org! I had never heard of that service before but it makes so much sense to use a centralized opt-out system rather than trying to unsubscribe from each lender individually. The fact that you work in financial aid and are confirming the delays really helps ease my anxiety about the timing too. It's honestly disgusting how these companies prey on our fears about affording college. They know we're desperate and scared, so they flood us with "urgent" offers to try to get us to make decisions before we have all the information. The difference in protections between federal and private loans that you mentioned is huge - I didn't realize federal loans had so many safety nets that private lenders don't offer. Thanks for all the practical advice and for fighting alongside us against these predatory tactics! This whole thread has been like a masterclass in protecting ourselves from loan sharks. 🙌

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I'm dealing with this EXACT same situation! Filed my FAFSA in December and I swear Sallie Mae has become my most frequent email sender - it's honestly embarrassing how many of their emails are in my inbox. What really gets me is how they phrase everything to sound so official and urgent, like I'm going to miss out on some amazing opportunity if I don't act NOW. Reading through everyone's advice here has been incredibly helpful. I had no idea about the CFPB complaint option or that I could email their privacy office directly. The fact that so many people have had success with the CFPB route is really encouraging - I'm definitely filing a complaint today. It's also reassuring to hear from people who work in financial aid that these delays are totally normal this year. I was starting to panic thinking my application got lost somewhere! Thanks to everyone who shared their strategies. It feels good to know we're all fighting back against these predatory tactics together. These companies banking on our anxiety about college costs is just gross, but at least we can support each other through it! 🤝

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I totally feel your frustration! I'm in the same boat - filed my FAFSA around the same time and Sallie Mae has been absolutely relentless. It's so manipulative how they make everything sound like a limited-time offer when really we should be waiting for our federal aid packages first. I'm planning to file a CFPB complaint today too after seeing how many people had success with it. It's wild that we have to jump through all these hoops just to get them to stop harassing us! The solidarity in this thread has been amazing though - it's comforting to know we're all dealing with the same predatory nonsense and can share strategies to fight back. Let me know how the CFPB complaint works out for you!

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This thread has been such a lifesaver! I'm a junior in high school who just submitted my FAFSA last week, and I'm already getting bombarded by Sallie Mae emails. I had no idea this was such a widespread issue or that they literally buy our information to target us when we're most vulnerable about college costs. Reading everyone's experiences and solutions has been incredibly educational. I'm definitely going to be proactive and file a CFPB complaint right away rather than waiting for it to get worse. The fact that so many people have had quick success with that route is really encouraging. I also had no idea about checking the communication preferences in my studentaid.gov account or that there were services like DMAchoice.org to opt out from multiple lenders at once. This thread is like a crash course in protecting yourself from predatory student loan marketing! Thanks to everyone who shared their strategies and experiences. It's reassuring to know that even though these companies are predatory, we have tools to fight back and a community to support each other through the process. Knowledge is power! 📚

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So smart to be proactive about this! I wish I had known about the CFPB complaint option when I first started getting spammed. You're already ahead of the game by learning from everyone's experiences here. It's honestly shocking how these companies target high school students the moment they submit their FAFSA - like you said, they know exactly when we're most anxious about college costs. The fact that you're taking action right away instead of waiting for it to escalate shows great instincts. Good luck with the CFPB complaint, and definitely check those studentaid.gov settings too!

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This is such an important thread! I'm a parent who went through this with my daughter last year, and the predatory tactics these companies use are absolutely infuriating. What really bothered me was how they made everything sound so official and time-sensitive, preying on both student and parent anxiety about financing college. A few additional tips that helped us: 1. I created a separate email address just for FAFSA-related communications to contain the spam 2. When filing the CFPB complaint, be very specific about the frequency and include screenshots of the emails - it strengthens your case 3. Don't feel pressured to respond to any of their "pre-approval" offers - they're not real pre-approvals anyway The most important thing to remember is that these private lenders have ZERO affiliation with your school or federal financial aid. They're just vultures circling around FAFSA data trying to profit off student desperation. Federal aid should always be exhausted first - the interest rates, repayment options, and borrower protections are infinitely better. Hang in there everyone! The award letters will come, and you'll have plenty of time to make informed decisions without these predatory companies breathing down your neck.

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