Made mistakes on my TAP application info section - can I submit a new one instead of waiting for appointment?
I just submitted my TAP (Tuition Assistance Program) application yesterday and realized I messed up some important information - not in the financial section but in the personal info part. I put down the wrong college code and accidentally listed myself as a part-time student when I'm actually full-time. Can I just submit a completely new application rather than trying to correct the old one? I tried calling the HESC office to ask but got stuck in that automated phone system hell. I eventually scheduled an appointment (I think??) but it's not for another 3 weeks, and I'm worried about missing deadlines for the Fall 2025 semester. Has anyone dealt with this before? Will submitting a new application cause problems with my FAFSA that I already completed correctly? So stressed about this!
37 comments


Amara Nnamani
omg i did the EXACT same thing last fall!! put my old community college code instead of my new school lol. dont make a new application! you can just go to the HESC website and do the change form - its under "manage your account" somewhere. took like 5 mins
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Liam Fitzgerald
•Really? I looked everywhere on the website and couldn't find a change form. Do you remember what it was called exactly? When I log into my account I just see options to view my current application or start a new one.
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Giovanni Mancini
You definitely shouldn't submit a new application. That can flag your account in the system and cause all kinds of processing delays. There's a specific procedure for correcting TAP applications after submission: 1. Log into your HESC account 2. Select "View Current Application" 3. Look for the "Request Change" button (it's usually at the bottom) 4. Select the fields you need to update TAP and FAFSA are separate systems but connected in the backend, so maintaining consistency across applications is important. Make sure your TAP info matches exactly what you put on your FAFSA. What specific college code and enrollment status do you need to correct?
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Liam Fitzgerald
•Thank you so much for the detailed instructions! I'm trying to change from code 1234 (my old school) to 5678 (current university), and update from part-time to full-time status. I'll look for that Request Change button when I get home - I was on mobile before which might be why I couldn't see it.
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NebulaNinja
happened to me too, had to wait FOREVER on hold with HESC just to change my address. freaking nightmare, all for a measly $750 per semester. almost not worth the hassle tbh
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Fatima Al-Suwaidi
•TAP can actually be worth up to $5,665 for the 2025-26 academic year if you qualify for the maximum award and attend a SUNY/CUNY school. Definitely worth the hassle for most students! But yeah, their customer service is absolutely terrible.
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Dylan Mitchell
If you can't figure it out on the website, just call them directly. I had the same issue when I transferred schools mid-year and had to update my TAP info. The key is to call right when they open at 8:30am EST - that's when the wait times are shortest.
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Sofia Morales
•I've been trying to call HESC for DAYS about my TAP application and can never get through! Always get the "high call volume" message and then it disconnects me. So frustrating when you're trying to fix something time-sensitive. I recently discovered a service called Claimyr that got me through to an actual HESC representative in about 10 minutes. They basically wait on hold for you and call when an agent picks up. Saved me hours of frustration! Check out their demo at https://youtu.be/TbC8dZQWYNQ or go to claimyr.com. Totally worth it for avoiding those endless holds.
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Dmitry Popov
Financial aid advisor here. Let me clarify a few things: 1. TAP (Tuition Assistance Program) is specific to New York State and is administered by HESC, while FAFSA is federal. 2. For TAP application corrections, you have three options: - Online corrections through your HESC account (as others mentioned) - Submitting a written request via the HESC website contact form - Calling HESC directly at 1-888-697-4372 3. The correction process is different depending on what you need to change: - For college code changes: This requires the Change Form specifically - For enrollment status: This can be updated directly through your account 4. Critical point: If you've already received any TAP disbursements for the current academic year, you'll need to follow a different process involving your school's financial aid office. What's your exact situation regarding disbursements? That affects the correct procedure.
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Liam Fitzgerald
•Thank you so much for the expert advice! I haven't received any disbursements yet - I just submitted the application yesterday for the upcoming 2025-26 academic year. I'm going to try the online correction process first, then the contact form, and if those don't work I'll try calling with the service someone mentioned above. It's really helpful to know the different options!
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Ava Garcia
the whole system is BROKEN! i applied for TAP 3 months ago, then fafsa, then my school said they never got my tap info so i had to call hesc who said they never got my fafsa?? but fafsa said they DID send it!! now im paying out of pocket for classes while they "sort it out" which they never will. good luck but prepare to get screwed
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Giovanni Mancini
•That sounds incredibly frustrating, but there's usually an explanation for these situations. When HESC says they "didn't get your FAFSA," they often mean that your FAFSA code doesn't match your TAP application in some way - perhaps the school code, your name formatting, SSN, or date of birth has a discrepancy. I'd recommend checking that all your personal information matches exactly between both applications.
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Fatima Al-Suwaidi
I worked through a similar situation last semester. Here's what you need to know about the timeline: - TAP changes typically process within 3-5 business days when done through the HESC portal - If you submit via contact form, expect 7-10 business days for processing - Phone corrections can be immediate if you reach a representative who can help The most important thing is making sure your TAP and FAFSA data match exactly. For Fall 2025, you still have plenty of time to make corrections without affecting your award. The critical deadline is actually June 30, 2025 for most institutions. One thing I learned: keep a detailed record of all communication with HESC, including representative names and call reference numbers. This documentation can be invaluable if there are processing issues later.
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Liam Fitzgerald
•Thanks for sharing your experience! That timeline info is super helpful. I'm relieved to hear I have until June, though I'd still like to get it fixed sooner rather than later. I'll definitely keep records of all my communications going forward - that's great advice.
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NebulaNinja
why is TAP so much harder to deal with than regular FAFSA??? i swear the state systems are always worse than federal
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Dmitry Popov
•There's actually a technical reason for this. FAFSA (administered by Federal Student Aid) has significantly more resources and a larger technology budget than state-specific programs like TAP. Additionally, the federal system underwent a major modernization in 2024-2025 with the FAFSA Simplification Act, while many state systems like TAP are still running on older platforms that haven't been fully updated to integrate seamlessly with the new federal system. This creates friction points in data transfer and validation between the two systems.
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Javier Mendoza
Just wanted to add my experience as someone who went through this exact situation! I made similar mistakes on my TAP application (wrong enrollment status and outdated address) and was panicking about deadlines too. Here's what worked for me: I logged into my HESC account and found the "Request Change" option under my current application - it wasn't super obvious at first glance. The key thing is to make sure you have your correct school's Federal School Code handy when you do the correction. You can find this on your school's financial aid website or by calling their FA office. Also, don't stress too much about the timing! I submitted my corrections in late April last year and still received my full TAP award for the fall semester. The system is more forgiving with deadlines than they make it seem, especially for administrative corrections like school codes and enrollment status. One tip: after you submit the corrections, take a screenshot of the confirmation page and save any reference numbers. This saved me when there was a processing delay and I needed to follow up. Good luck! You've got this!
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Zainab Khalil
•This is such helpful advice, thank you! I'm feeling much more confident about getting this sorted out now. The screenshot tip is really smart - I'll definitely do that when I submit my corrections. It's also reassuring to hear that you were able to get your award even with the late April timing. I'm going to try the online correction process first thing tomorrow morning and see if I can find that "Request Change" option you mentioned. Really appreciate everyone's help in this thread!
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Paolo Conti
I'm new to this whole TAP process and seeing all these correction stories is making me nervous about my own application! I submitted mine last week and now I'm second-guessing whether I put everything correctly. Quick question - is there a way to just review your submitted TAP application to double-check the info without making changes? I want to make sure I didn't mess anything up before I run into problems later. Also, should I be worried if my FAFSA shows a different Expected Family Contribution than what I estimated when I filled out TAP? I used the same tax info for both but the numbers seem slightly different. Thanks for all the helpful advice in this thread - definitely bookmarking this for future reference!
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Ethan Scott
•Hey Paolo! Don't worry too much - it's totally normal to feel anxious after submitting. Yes, you can review your submitted TAP application! When you log into your HESC account, look for "View Current Application" - this will show you exactly what you submitted without letting you make changes accidentally. As for the EFC differences between FAFSA and TAP, that's actually pretty common! They use slightly different calculation methods even with the same tax information. TAP has its own formula that sometimes results in small variations from the federal EFC. As long as you used accurate tax info for both, you should be fine. If you do spot any errors when reviewing, you can use the correction process that everyone's been discussing here. Better to catch things early like you're doing! The fact that you're being proactive about double-checking shows you're on the right track.
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Mei Zhang
Hey Liam! I went through this exact same nightmare last year and want to save you some stress. DO NOT submit a new application - that will definitely cause issues with the system matching your records. Here's the step-by-step that worked for me: 1. Log into your HESC account on a desktop (mobile version is terrible) 2. Click "View Current Application" 3. Scroll all the way to the bottom - there's a small "Request Correction" link (not a big button) 4. You can update both your school code AND enrollment status in one submission The whole process took about 5 minutes and my corrections were processed within 4 business days. Make sure your school code matches exactly what's on your FAFSA - that's super important for the systems to sync properly. Also, 3 weeks for an appointment is actually pretty standard for HESC, so don't panic about missing deadlines. You have until June 30th for Fall 2025, so you're in good shape! Pro tip: Once you submit the correction, you'll get an email confirmation. Keep that email because it has a tracking number you can reference if you need to call them later.
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Callum Savage
•This is incredibly helpful, thank you Mei! I really appreciate the detailed step-by-step instructions. I was definitely planning to try this on mobile which probably would have been a disaster based on what you're saying. I'll make sure to use my laptop and look for that "Request Correction" link at the bottom - sounds like it's easy to miss if you're not looking for it specifically. The tracking number tip is gold too - I had no idea they provided that. It's such a relief to know I have until June 30th and that the correction process is actually pretty straightforward once you know where to look. You've saved me so much stress and probably prevented me from making the mistake of submitting a duplicate application!
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Mateo Gonzalez
Just went through this exact situation two weeks ago! Made the mistake of putting my old school code from when I was at a community college instead of my current university. Here's what I learned - definitely don't submit a new application. The HESC system will flag duplicate submissions and it can actually delay your processing by weeks while they sort out which application to use. The correction process through your HESC account is pretty straightforward once you find it (though they don't make it obvious). Like others mentioned, you need to log in on a computer - the mobile site is basically useless for anything beyond viewing basic info. Look for "View Current Application" and then scroll down for correction options. One thing I'd add - when you make the corrections, double-check that your new school code matches EXACTLY what's on your FAFSA. Even small discrepancies can cause the systems not to sync properly. My financial aid office confirmed they received my corrected TAP info within about a week. Don't stress about the timing - you submitted in March for Fall 2025, so you're actually ahead of most students. The June deadline gives you plenty of buffer time to get this sorted out!
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Anastasia Popov
•Thanks so much Mateo! It's really reassuring to hear from someone who just went through this recently. I was definitely panicking about the timing, but hearing that you and others have successfully navigated this correction process makes me feel much better about it. I'm going to follow everyone's advice here and use my laptop to access the HESC account tomorrow. The tip about making sure the school code matches exactly with my FAFSA is crucial - I'll double-check that before submitting any corrections. This whole thread has been incredibly helpful. It's amazing how much stress can be avoided just by knowing the right steps to take. Really appreciate you taking the time to share your recent experience!
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Dananyl Lear
I'm going through something similar right now! Just submitted my TAP application last week and I'm paranoid I made errors too. Reading through all these responses has been super educational - I had no idea about the correction process through the HESC account. One thing I wanted to add for anyone else reading this: if you're unsure about your school's federal code, most colleges have it listed prominently on their financial aid webpage, usually under "Apply for Aid" or "Federal Student Aid" sections. You can also verify it matches what you used on your FAFSA by checking your Student Aid Report (SAR). Also, for what it's worth, my older sister went through TAP corrections two years ago and said the online process was actually faster than trying to get through on the phone. She had her enrollment status corrected within 3 business days using the HESC website method everyone's describing here. Liam, sounds like you're in good hands with all this advice! The June deadline really does give you plenty of time to sort this out properly.
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Owen Jenkins
•Thank you for mentioning where to find the federal school code - that's really helpful! I was actually wondering about that since I want to triple-check everything before I submit my corrections. The Student Aid Report verification tip is great too. It's encouraging to hear your sister had such a quick turnaround with the online corrections. After reading everyone's experiences here, I'm definitely going to try the HESC website method first before attempting to call their customer service. This thread has honestly been a lifesaver - I was so stressed about potentially messing up my financial aid for the whole year, but now I feel like I have a clear plan of action. Thanks to everyone who shared their experiences!
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Riya Sharma
Just wanted to chime in as someone who's been helping students with TAP applications for a few years now. You've gotten excellent advice in this thread! A couple of additional tips that might help: 1. When you do find that "Request Correction" link, make sure you have all your correct information ready BEFORE you start - the session can time out if you take too long, and you'll have to start over. 2. If for some reason the online correction doesn't work (rare but it happens), you can also submit corrections via the HESC Contact Us form on their website. It takes a bit longer to process (7-10 days vs 3-5 for online) but it's a reliable backup option. 3. Once your corrections are processed, you should see the updates reflected in your HESC account within a few days. Your school's financial aid office will automatically receive the updated information - you don't need to notify them separately. You're definitely doing the right thing by addressing this quickly rather than waiting for that appointment. March is actually perfect timing for Fall 2025 corrections - you're way ahead of the game!
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Isabella Russo
•This is such valuable advice, thank you Riya! The session timeout warning is really important - I would have definitely been frustrated if I started the correction process without having all my info ready first. Having that backup option with the Contact Us form is reassuring too, just in case the online system gives me any trouble. It's also good to know that my school will automatically get the updated information once it's processed - I was wondering if I'd need to follow up with them separately. Everyone in this thread has been so helpful! I was really stressed when I first posted, but now I feel confident about getting this sorted out. Going to gather all my correct information tonight and tackle the online correction process first thing tomorrow morning. Thanks again to everyone who shared their experiences and advice!
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Butch Sledgehammer
Wow, this thread is incredibly comprehensive! As someone who's been lurking in this community for a while but never posted, I finally felt compelled to jump in because I just went through this exact situation last month. I made the mistake of listing the wrong enrollment status (put graduate when I'm actually undergraduate) and was absolutely panicking about missing deadlines. Following similar advice to what's been shared here, I used the online correction method through my HESC account and it was honestly way easier than I expected. One small thing I'd add that I wish someone had told me: after you submit your online correction, you might not see the changes reflected immediately in your account view. Mine took about 24 hours to update in the system, even though the correction was processed right away. So don't panic if you check your account an hour later and still see the old information! Also, just wanted to say how awesome this community is - the detailed advice and shared experiences here are so much more helpful than the official HESC website. Definitely makes navigating these financial aid systems feel less overwhelming when you know other people have successfully dealt with the same issues. Liam, you're going to get this sorted out just fine with all the great guidance you've received here!
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GalaxyGuardian
•Thanks for sharing your experience, Butch! That's a really important point about the 24-hour delay in seeing the changes reflected in your account. I probably would have panicked and thought something went wrong if I didn't know to expect that delay. It's also reassuring to hear from someone who just went through this last month - knowing that the process is still working smoothly gives me confidence that I'll be able to get my corrections processed without any major issues. I completely agree about this community being incredibly helpful! The level of detail and practical advice everyone has shared here is way better than trying to navigate the official websites alone. It's so valuable to hear from people who have actually been through these situations recently. Thanks for the encouragement! I'm feeling much more prepared to tackle this correction process now with all the insights everyone has provided.
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Roger Romero
Hey Liam! I went through almost the identical situation last semester - wrong school code AND wrong enrollment status on my TAP application. I was freaking out too, but it's actually much easier to fix than you'd think! Don't submit a new application - that'll just create chaos in their system. Here's exactly what worked for me: 1. Log into your HESC account on a desktop computer (seriously, don't try mobile) 2. Click "View Current Application" 3. Scroll ALL the way down to find "Request Correction" - it's easy to miss because it's just a small link, not a big button 4. You can fix both the school code and enrollment status in one go The whole thing took me maybe 10 minutes, and my corrections were processed in 4 business days. Make sure you have your correct Federal School Code handy before you start - you can find it on your university's financial aid webpage or double-check it matches what you used on your FAFSA. Also, you submitted in March for Fall 2025, so you're actually WAY ahead of most students! The deadline isn't until June 30th, so even with that 3-week appointment, you have tons of time. Don't stress about missing deadlines - you're golden on timing. One last tip: save the confirmation email with the tracking number after you submit corrections. Super helpful if you need to follow up later. You've got this!
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ThunderBolt7
•Thanks so much Roger! This is exactly the kind of step-by-step guidance I was hoping for. It's really reassuring to hear from someone who had the exact same issues (wrong school code AND enrollment status) and got it resolved so smoothly. I'm definitely going to follow your advice and use my desktop computer - seems like everyone is emphasizing how much better the desktop version is compared to mobile. I'll make sure to have my correct Federal School Code ready before I start the process so I don't run into any session timeouts. The June 30th deadline info is such a relief! I was really worried about those 3 weeks for the appointment being too long, but knowing I have until late June takes a lot of pressure off. And you're right about being ahead of most students - I guess I didn't realize that submitting in March was actually early rather than cutting it close. I'll definitely save that confirmation email with the tracking number. Thanks for all the practical tips - this thread has been incredibly helpful for what I thought was going to be a major headache!
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Cedric Chung
Just want to echo what everyone else has said - definitely don't submit a new application! I made that mistake a couple years ago and it created a huge mess that took weeks to sort out. The online correction process really is the way to go. I had to change my enrollment status from part-time to full-time last year and it was surprisingly straightforward once I found the right link. The key things that helped me: 1. Use a desktop/laptop - the mobile site is basically useless for corrections 2. Have all your info ready before you start (school code, correct enrollment status, etc.) 3. That "Request Correction" link really is small and easy to miss at the bottom of the page 4. Keep that confirmation email - the tracking number saved me when I had to follow up One thing I'd add that I don't think anyone mentioned yet - if you're transferring schools or changing enrollment status, make sure your FAFSA reflects the same information. Sometimes people forget to update both applications consistently, which can cause processing delays later. You're definitely not alone in making these kinds of mistakes - seems like it happens to tons of students! The good news is that HESC has gotten better at handling corrections over the years, so the process is much smoother than it used to be. Good luck with getting it sorted out! With all the great advice in this thread, you should be able to get it fixed without any major headaches.
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Jordan Walker
•This is such great advice, Cedric! The point about making sure FAFSA and TAP info match consistently is really important - I hadn't thought about that potential issue. I'll definitely double-check that my FAFSA has the same school code and enrollment status that I want to correct my TAP application to. It's actually kind of comforting to know that making these mistakes is so common! When I first realized my errors, I felt like I was the only one who could mess up something so "simple." But reading through everyone's experiences here shows that the TAP application process isn't as straightforward as it seems, and even careful students run into these issues. I'm feeling so much more confident about tackling this correction process now. Having all these detailed tips and knowing what to expect (like the small correction link and the importance of using desktop) is going to save me so much time and frustration. Thanks to everyone who shared their experiences - this community is amazing!
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Zara Mirza
As a current college student who just went through the TAP correction process myself, I can definitely confirm what everyone else is saying here - DO NOT submit a new application! I made a similar mistake with my school code a few months ago and the online correction method worked perfectly. Just to add one more helpful tip that I learned the hard way: when you're looking for that "Request Correction" link at the bottom of your application view, make sure you're fully logged into your account first. Sometimes the HESC website will let you view your application summary without being fully authenticated, but the correction options won't show up unless you're properly logged in with your full credentials. Also, if you're worried about the process timing out while you're gathering information, you can actually open your application in "view only" mode first to see exactly what needs to be corrected, then log out, gather all your correct info, and log back in to make the changes. This way you're not rushing through the correction form. The fact that you caught this in March for Fall 2025 is actually perfect timing! Most students don't even submit their TAP applications until much later in the spring, so you're definitely ahead of the game. You'll get this sorted out with no problems!
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Chris Elmeda
•This is such a helpful tip about making sure you're fully logged in before looking for the correction options! I probably would have gotten confused if the link didn't show up and wouldn't have thought to check my login status. The strategy of viewing the application first to see what needs correcting, then gathering all the info before starting the actual correction process is really smart too - that way I won't be scrambling to find information while the session might be timing out. It's so encouraging to hear from someone who just went through this recently and had success with the online method. All the detailed advice in this thread has transformed what I thought was going to be a major stressful situation into something that feels totally manageable. I'm actually feeling excited to get this fixed tomorrow rather than dreading it! Thanks for sharing your recent experience, Zara!
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Nia Thompson
I'm a current financial aid counselor and wanted to jump in with some additional perspective that might help! You've gotten excellent advice from everyone here about using the online correction process through your HESC account. One thing I always tell students is to print or screenshot your corrected application once the changes are processed - not just the confirmation email. Having a copy of the corrected application can be incredibly helpful if there are any discrepancies later when your school processes your award. Also, since you mentioned being worried about FAFSA consistency, here's a pro tip: after you make your TAP corrections, log into your FSA account and double-check that your FAFSA school list matches your corrected TAP school code. If you need to add or change schools on your FAFSA, now is the perfect time to do it so both applications are perfectly aligned. The timing stress you're feeling is totally normal, but you're honestly in great shape! March submissions for Fall 2025 put you in the early bird category. Most of our students don't even think about TAP until late April or May, so you have plenty of buffer time to get everything sorted correctly. Keep us posted on how the online correction process goes - it's always helpful for future students to hear about successful outcomes!
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