FAFSA website glitch won't accept spouse's birth date - cursor jumps everywhere

omg YES!!! i had the same exact problem last night. the cursor kept bouncing all over and i couldnt finish my husbands info either. so frustrating!!

I experienced this issue while helping several students last week. It seems to be related to the auto-formatting in the date fields. Try these workarounds: 1. Use the TAB key instead of mouse clicking between fields 2. Enter the date as MMDDYYYY with no slashes or dashes 3. Try using the calendar picker icon instead of typing 4. Clear your browser cache completely (not just cookies) 5. If possible, try using a desktop computer instead of mobile The FSA also released a statement acknowledging some technical difficulties with the contributor sections in the new FAFSA format. They're working on fixes, but no ETA yet.

this is my THIRD attempt at doing the fafsa this year and every single time theres a new problem. first the website crashed when i submitted, then my tax info wouldnt import, now this cursor thing. its like they WANT us to give up on college!!!!

The date field issue is happening because of a JavaScript conflict in the new FAFSA form. I work in IT at a university financial aid office, and we've been seeing this problem frequently. A more reliable fix than what's been suggested: 1. Try using an incognito/private browsing window 2. Disable all browser extensions completely 3. Use the keyboard exclusively (Tab between fields, Enter to select) 4. If all else fails, the mobile app version seems to handle the date fields better than the website The contributor section is particularly buggy in the new FAFSA system. If you get truly stuck, you might need to call Federal Student Aid directly to request technical assistance.

After dealing with similar issues and getting nowhere with the standard troubleshooting, I was about to give up on meeting my daughter's priority deadline. Tried calling FSA directly but kept getting disconnected after waiting forever. Finally used a service called Claimyr (claimyr.com) that got me connected to a live FSA agent in about 15 minutes. They helped me complete the contributor section over the phone and manually noted my husband's information in our file. They also have a video showing how it works: https://youtu.be/TbC8dZQWYNQ Might be worth trying if the technical fixes don't work and you're up against a deadline!

This happened to me too! But the weird thing is that it only happened on my laptop. When I finally gave up and switched to my tablet, suddenly the date field worked perfectly fine. Might be worth trying a completely different device if possible.

Speaking of FAFSA problems, has anyone else noticed that the new SAI calculation seems completely off? My family income actually decreased this year but somehow my SAI is $4,500 higher than last year's EFC. Makes no sense whatsoever.

UPDATE: Success! The incognito mode + keyboard navigation suggestion worked perfectly! I was able to enter my husband's birthdate and complete the contributor section. For anyone else having this issue, here's exactly what worked: 1. Chrome incognito window (Ctrl+Shift+N) 2. Logged into studentaid.gov 3. Used only Tab key to navigate between fields 4. Entered the date as MM/DD/YYYY with the forward slashes Now I'm finally able to submit our FAFSA! Thank you all for the help!