FAFSA parent signature page not loading - stuck in submission loop

same problem here!! been stuck for 3 days. the system keeps bringing me back to the assets page no matter what i do. tried on chrome, safari, even my husbands computer. so frustrating!!

This is a known glitch in the 2025-2026 FAFSA that's affecting many parent contributors. There are a few things that might be causing it: 1. Check if you left any required fields blank (even if they don't show as required) 2. Make sure all dollar amounts are entered without commas or decimals 3. There might be conflicting information between your tax data and manually entered information 4. If you have multiple children in college, the system sometimes has trouble with the parent contribution section The most reliable fix is to log out completely, wait 24 hours (this allows the system to reset your session), then log back in and try again. When you return, use the "Resume FAFSA" option rather than starting from your dashboard.

try going back and make sure u answered ALL questions even the ones that say optional. my daughters fafsa did same thing turned out i skipped the question about how much we have in cash/savings/checking accounts cuz i didnt think it was required!!! soon as i put in a number (even though we barely have anything in there lol) it finally let me continue to signature page

I HAD THE EXACT SAME ISSUE!!! What a nightmare. Spent literally 6 hours trying to figure it out. Want to know what fixed it? After talking to THREE different FSA agents who couldn't help, I finally reached someone who knew what was happening. Apparently there's a hidden validation error that's not showing up on the interface. The solution is super weird - you need to go to the parent assets section and manually enter a zero in EVERY field, even if you already put zeros or if you left them blank because they didn't apply. For some reason, the system isn't recognizing blank fields or fields where the data was imported from the IRS as valid entries for the next step. After I did this, I could finally reach the signature page.

Financial aid advisor here. The loop issue you're describing has been affecting about 15% of parent contributors on the 2025-2026 FAFSA. The Department of Education is aware of the problem, but the fix hasn't been fully implemented yet. Beyond what others have suggested, there's one other technical solution that has worked for many families: 1. Log out completely 2. Clear your browser cache AND cookies 3. Use a private/incognito browsing window 4. Log in with your FSA ID 5. Instead of continuing from where you left off, use the "View SAI Calculation" option from your dashboard (even though it's not complete) 6. This will trigger a system check that often identifies the specific field causing the loop 7. The system may then direct you to the exact field that needs correction If that doesn't work, you can request a manual override by submitting Form FSA-40 through your student aid account. This places your application in a queue for manual review, which typically takes 3-5 business days but will break the loop.

The new FAFSA is a complete disaster. My daughter lost thousands in institutional aid because we couldn't submit on time due to these exact technical issues. The government had THREE YEARS to prepare the new system and yet here we are with these basic functions not working. And good luck getting help - the phone lines are a joke. This will end up hurting the most financially vulnerable students who don't have parents with time to troubleshoot these ridiculous problems.

UPDATE: I finally got it working! For anyone else stuck in this loop, here's what worked for me: 1. I followed the advice about entering zeros in ALL asset fields (even ones that didn't apply to me) 2. I removed all commas and dollar signs from every financial field 3. I used an incognito browser window after clearing cache After doing all three, I was FINALLY able to get to the signature page and complete the submission. My son's SAI calculation appeared about 2 hours later. Thank you everyone for your help with this frustrating issue!