FAFSA parent account verification code not arriving - tried everything!

having the same exact issue!! been trying for 3 days to setup my parent contribution account. verification codes never come through no matter what. this whole new FAFSA system is a disaster IMO

This is definitely a known issue with the new FAFSA system. The verification process is experiencing intermittent problems, especially during high-traffic hours. A few suggestions: 1. Try creating the account very early morning (5-6 AM) or late night when server traffic is lower 2. Make sure your email provider isn't blocking government domains (some do this automatically) 3. Check if your phone has any SMS blocking services activated 4. Try using a completely different device (not just browser) If none of these work, you'll unfortunately need to contact FSA directly. The technical issues should be resolved before any deadlines affect your daughter's application.

I ran into this exact problem last week. After multiple attempts, I finally got through to an FSA agent who manually verified my account and bypassed the code system. They explained that their verification system was experiencing technical difficulties with certain email domains and phone carriers. If you need to reach FSA quickly, I'd recommend using Claimyr.com - it saved me hours of hold time. You can see how it works in their video demo: https://youtu.be/TbC8dZQWYNQ The agent I spoke with was able to make a note in the system that your account was verified through alternative means. Just have all your identification documents ready when you call.

I HAD THIS EXACT PROBLEM FOR WEEKS!!!! The whole verification system is BROKEN and nobody at FSA admits it!!! I tried literally 5 different email addresses and 3 different phone numbers with NO CODES ever arriving. Called FSA 8 times and got disconnected or transferred to nowhere EVERY SINGLE TIME. Finally I discovered the ONLY way that worked: create a brand new Gmail account (not Yahoo, not Hotmail, ONLY GMAIL), then use an incognito browser window, clear all cookies, and try registering at exactly 10am Eastern time. For some reason this specific combination worked when NOTHING else did. The entire system is dysfunctional and they're going to cause thousands of students to miss priority deadlines. It's inexcusable they rolled this out without proper testing!!!

Wait are u setting up the parent FSA ID or the parent FAFSA account? Those r different things and u might be doing the wrong one. For the FAFSA contributor portal, your student needs to send u an invite email first before u can create that account. For the regular FSA ID, verification codes should come thru but sometimes take like 20-30 min.

my sister had this problem back in October for the 2024-2025 FAFSA and ended up having to call FSA directly. apparently there was some flag on her phone number from an old account that was preventing the verification. they had to clear something in their system. took forever to get someone on the phone tho

I just wanted to follow up - were you able to get your verification codes to work with any of these suggestions? If not, calling really might be your best option despite the wait. When I finally spoke with someone, they told me there was a backend issue affecting about 15% of new parent accounts where the verification system wasn't properly generating codes for certain combinations of information (something about how the system validates parent vs. student identities).

when my mom was helping with my fafsa she just kept trying different emails until one worked lol. ended up using her work email for some reason that one got the code right away. might be worth trying if u have access to different email types

One thing I haven't seen mentioned - check if your student's school financial aid office can help! Our university has FAFSA advisors who have direct contacts at FSA and can sometimes help resolve these technical issues faster than calling the main number. Might be worth asking if that's an option.