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Katherine Hunter

FAFSA Parent Plus loan denied due to credit freeze - can I reapply after removing it?

Just found out our Parent Plus loan application was denied because of a credit freeze I completely forgot about from 2021 (when my identity was stolen). I'm freaking out a bit because my daughter's tuition payment is due in 3 weeks. Has anyone successfully reapplied for a Parent Plus loan after removing a credit freeze? Will they do another credit check immediately or is there a waiting period? Also wondering if not having filed my 2022 taxes yet could be another reason for denial (I filed an extension). The denial letter only mentioned 'adverse credit history' but I have good credit otherwise. Anyone know who I can actually talk to about this without waiting on hold for 5 hours?

Lucas Parker

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Yes, you can absolutely reapply after lifting the security freeze! I had this exact same situation last year. The denial is specifically because of the freeze, not your unfiled taxes (though you should really get those filed ASAP for other reasons). Here's what you need to do: 1. Contact all three credit bureaus to lift the freeze (Experian, Equifax, TransUnion) 2. Wait 24-48 hours for the system to update 3. Reapply for the Parent Plus loan on studentaid.gov They'll do another credit check right away when you reapply. In my experience, approval came through within 3 days after lifting my freeze. Just make sure you select the option to have the school notified of your new application status.

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Thank you!! This is SO helpful. I'm going to call all three bureaus today. Do you remember if there was a fee to lift the freeze? And should I make it permanent or just temporary?

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Donna Cline

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THe freeze is DEF the problem!! i had this happen to me too lol. but the good news is u can fix it pretty fast. just unfreeze ur credit and reapply

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Thanks! Did you have to wait a certain amount of time between unfreezing and reapplying? I'm worried about the timing since my daughter's tuition is due so soon.

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Donna Cline

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i did it all same day and it went thru like 2 days later. just make sure u unfreeze all 3 bureaus not just 1

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I work in a financial aid office. The credit freeze is 100% the issue, not your unfiled taxes. Parent Plus loans don't look at tax filing status at all - just your credit history. Lift the freeze at all three bureaus and you can reapply immediately. It's actually a very common issue we see.

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Lucas Parker

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This is good to know! While they're waiting for the reapplication to process, are there any temporary payment plan options the student could use to avoid late fees on their tuition? My daughter had to use a short-term university payment plan during our credit freeze situation.

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Most schools offer short-term emergency payment plans specifically for situations like this. The student should contact their financial aid office immediately and explain the situation. They can often defer the payment deadline by 2-4 weeks while the new Parent Plus application processes.

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I had EXACTLY this issue last semester! I was on hold with Federal Student Aid for hours trying to get answers. Finally I used Claimyr (claimyr.com) to get a callback without the wait. They got me through to an agent in about 20 minutes who confirmed I could reapply right after lifting the freeze. Saved me so much time and stress. They have a video demo of how it works at https://youtu.be/TbC8dZQWYNQ

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Dylan Fisher

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Does this actually work? I've been trying to get through to someone at FSA for days about my daughter's SAI calculation error. On hold for 2+ hours yesterday and then got disconnected.

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Yes! It definitely worked for me. I was skeptical too but was desperate after being disconnected twice. They basically hold your place in line and call you when they have an agent. Saved me hours of waiting.

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Edwards Hugo

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don't worry about the 2022 taxes thing, PARENT PLUS LOANS DON'T CHECK FOR THAT!!!!! i didn't file my taxes for TWO YEARS (don't judge, i had issues) and still got approved for the Parent Plus. it's ONLY checking your credit history not your tax compliance!!!!!

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That's actually a huge relief! I'm still catching up on paperwork after a family emergency last year. Will definitely prioritize the credit freeze first.

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Gianna Scott

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The system is so broken. I was denied a Parent Plus loan because of a 60-day late payment from FIVE YEARS AGO despite having perfect credit since then. Called FSA and they basically told me "too bad, so sad" and suggested my kid take out private loans with 11% interest. Meanwhile my neighbor who filed bankruptcy 3 years ago somehow got approved??? Make it make sense.

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Lucas Parker

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Did you try the appeal process? Parent Plus loan denials can be appealed with extenuating circumstances documentation. My friend got approved on appeal by showing the late payment was due to a medical emergency.

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Gianna Scott

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Yeah, we tried that. Submitted hospital bills showing I was literally in the ICU when the payment was due. Still denied. The whole system feels completely arbitrary.

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Dylan Fisher

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I had this exact problem!! Fixed the credit freeze and got approved like 3 days later! But heads up - even after approval, it took almost 2 weeks for the funds to actually disburse to my son's account. Make sure your daughter talks to the financial aid office about getting a temporary hold on the payment deadline!

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That's really good to know about the disbursement timeline. I'll have her talk to financial aid tomorrow morning. Thank you!

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Alfredo Lugo

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my mom had her identity stolen too and put freezes everywhere... when i needed tuition $$ she couldnt figure out how to unfreeze equifax and we had to get private loans instead which SUCKED. make sure u know all ur passwords and account #s for all 3 bureaus!!!!

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Just to add another important detail - when you reapply for the Parent Plus loan after lifting the freeze, you'll need to complete a new Master Promissory Note (MPN) as well. The denied application's MPN becomes invalid. This catches many parents by surprise and further delays the process.

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I didn't know this! Thank you for mentioning it. Is that something I do on studentaid.gov as well?

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Yes, exactly. After your new application is approved, you'll log into studentaid.gov and complete a new MPN. It takes about 15 minutes. Make sure you have your FSA ID and password ready.

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Lucas Parker

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Update us when you get this resolved! I'm curious how long the whole process ends up taking for you since many of us have been through similar situations.

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Will do! I'm calling all three bureaus today to lift the freezes, and I'll let everyone know how long it takes for approval and disbursement. Thanks for all the help everyone!!

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Riya Sharma

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I went through this same nightmare last year! The credit freeze is definitely what's blocking you. Here's my timeline to help you plan: Day 1 - called all 3 bureaus to lift freeze (took about 2 hours total), Day 2 - reapplied for Parent Plus on studentaid.gov, Day 4 - got approval email, Day 6 - completed new MPN, Day 12 - funds finally hit my daughter's account. Pro tip: While you're waiting, call your daughter's school bursar office TODAY and explain the situation. Most schools will give you a 2-3 week extension on tuition deadlines for Parent Plus processing delays. They deal with this all the time! Also, lifting the freeze is free at all three bureaus now - they can't charge for it anymore.

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Rudy Cenizo

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This timeline is incredibly helpful! I'm so relieved to hear that lifting the freeze is free now - I was worried about additional fees on top of everything else. I'll definitely call the bursar office today to get that extension. It's reassuring to know this is such a common issue that schools are used to dealing with it. Thank you for sharing your experience!

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Oliver Weber

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Just wanted to add that if you're having trouble reaching the credit bureaus by phone, you can also lift the freeze online at their websites. I found Experian and TransUnion's online portals pretty straightforward, but Equifax's was a bit glitchy for me. You'll need the PIN or password you set up when you originally placed the freeze. If you can't remember it, you'll have to call anyway, but the online option might save you some time on hold. Also, make sure to print or screenshot the confirmation pages showing the freeze was lifted - some people have had issues where the system didn't update properly and they needed proof.

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Luca Russo

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This is such great advice about the online portals! I completely forgot I had set up PINs when I originally froze everything back in 2021. Hopefully I wrote them down somewhere. The tip about screenshotting the confirmation pages is really smart too - I can see how there could be delays if the systems don't sync up properly between the bureaus and the federal loan system. Thank you for the detailed guidance!

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Emma Wilson

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I went through this exact same situation 6 months ago! The credit freeze is 100% what's causing your denial - I had the same "adverse credit history" message even though my credit score was over 750. Here's what worked for me: I lifted the freeze at all three bureaus on a Tuesday morning, waited until Thursday to reapply (just to be safe), and got approved within 48 hours. The whole process from lifting freeze to fund disbursement took about 10 days total. Two things that really helped: 1) When I called my daughter's school, they immediately put a hold on late fees and extended the payment deadline by 3 weeks once I explained the Parent Plus situation, and 2) I kept all the confirmation emails from the credit bureaus showing when I lifted the freezes, which came in handy when the financial aid office needed documentation. Don't stress about the unfiled taxes - Parent Plus loans only care about credit history, not tax compliance. You've got this! The timing will work out fine if you start the process today.

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Amara Adeyemi

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This is exactly the reassurance I needed to hear! Your timeline gives me so much hope that we can get this sorted out before the tuition deadline. I'm especially relieved to know that schools are so understanding about Parent Plus processing delays - I was worried they'd be inflexible about the payment date. The tip about keeping confirmation emails is really smart too. I'm going to start making calls to lift the freezes right after I contact the bursar's office. Thank you so much for sharing your experience and the encouragement!

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Ev Luca

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I'm dealing with a similar situation right now with my son's spring semester! My Parent Plus loan got denied last week and I was panicking until I realized I had a credit freeze from when my wallet was stolen in 2020. Reading through all these responses is so helpful - I had no idea this was such a common issue! Quick question for those who've been through this: when you lifted your credit freezes, did you do it permanently or just temporarily? I'm torn between wanting to keep the security vs. potentially needing to access credit for other education expenses down the road. Also, has anyone had success getting the school to waive late fees entirely once they understand it's a federal loan processing delay? Thanks everyone for sharing your experiences - this community is amazing for navigating all these FAFSA nightmares!

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Kendrick Webb

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I'm going through this exact same thing right now! For the credit freeze question, I went with a temporary lift for 30 days just to be safe - that way I didn't have to worry about remembering to refreeze everything after the loan processed. You can always extend it if needed. As for late fees, my daughter's school actually waived them completely once I provided documentation that it was a federal loan delay. I emailed them the Parent Plus denial letter and the confirmation that I had reapplied, and they were super understanding. Most schools have policies in place for this since it happens so often. Totally agree this community is a lifesaver! I was absolutely panicking until I found this thread. Good luck with your son's spring semester - you'll get it sorted out!

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Caleb Bell

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This thread has been so incredibly helpful! I'm a financial aid counselor and I see this credit freeze issue at least once a week during application season. Katherine, you're definitely on the right track - the freeze is absolutely what's causing your denial, not the tax situation. One thing I always tell parents: when you call to lift the freeze, ask each bureau to confirm that it's been completely removed from their end before hanging up. Sometimes there can be a delay between when they say it's lifted and when it actually shows up in their system. Also, if you're comfortable with it, I'd recommend lifting the freeze permanently rather than temporarily. You can always refreeze later, but with multiple kids or potential future education expenses, you might find yourself in this same situation again. The schools are usually very accommodating with payment deadline extensions for Parent Plus processing - we literally have a standard form letter for this situation! Don't hesitate to reach out to financial aid if the bursar's office can't help immediately.

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Leslie Parker

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Thank you so much for the professional insight! As someone who works in financial aid, your advice about confirming the freeze is completely removed before hanging up is really valuable - I wouldn't have thought to do that but it makes total sense that there could be system delays. I'm leaning toward lifting the freeze permanently like you suggested, especially since we have another kid who'll be starting college in two years. The idea of going through this same panic again is not appealing! It's so reassuring to know that schools have standard procedures for this - I was worried I'd have to convince them this was a legitimate issue. I'll definitely reach out to financial aid directly if the bursar's office needs additional documentation. Thank you for taking the time to share your professional experience with all of us!

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I'm so sorry you're dealing with this stress right now! I went through the exact same thing with my daughter two years ago - Parent Plus denial due to a credit freeze I had completely forgotten about after a data breach. The good news is this is totally fixable! Here's what I learned: You can lift the freeze online at all three bureaus (Experian, Equifax, TransUnion) - it's free now and usually processes within a few hours. I'd recommend doing it permanently since you might need credit access for other education expenses. After lifting, wait 24-48 hours then reapply on studentaid.gov. Most importantly, call your daughter's financial aid office TODAY and explain the situation. They deal with Parent Plus delays constantly and will likely extend your payment deadline without any issues. My daughter's school gave us an extra 3 weeks and waived all late fees once I showed them the denial letter and reapplication confirmation. The whole process took about 8 days for me from lifting the freeze to funds hitting the school account. Your unfiled taxes aren't the issue - Parent Plus only looks at credit history. You've got this! Let us know how it goes!

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Kaylee Cook

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This is such a comprehensive and reassuring response! I really appreciate you sharing your timeline - knowing it took 8 days total from start to finish helps me plan better. The advice about calling the financial aid office today is exactly what I needed to hear. I was so focused on fixing the credit freeze first that I hadn't thought to get ahead of the payment deadline issue. It's amazing how common this problem seems to be based on everyone's responses. I'm feeling much more confident now that this is manageable. Thank you for the encouragement - I'll definitely update everyone once I get through the process!

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