FAFSA 2024-25 glitch: Daughter signed student section 5+ times but application not showing up on my portal

same thing happend to me!! my son signed like 4 times and nothing showed up for me. turns out he was using his school email for himself but put MY email as the parent email on the application. so the system was confused bcuz the emails didnt match what was in our FSA ID profiles? check if she's entering emails correctly

have u tried calling the fafsa helpline? they fixed mine over phone

This is actually a known issue with the redesigned 2024-25 FAFSA system. There are two possible solutions I can recommend: 1. First, make sure both you and your daughter have the most updated version of your FSA IDs. The new FAFSA requires both accounts to be fully updated with matching information. 2. Second, there's a linking problem between student and contributor sections. Have your daughter log in again, go to the 'Contributors' section, and remove you as a contributor, then add you again with your exact legal name, SSN, and email as it appears on your FSA ID. She'll need to re-save the entire application after doing this. If neither works, there's also a manual override process: have your daughter print and send you a copy of her confirmation page, which contains a unique application ID. You can then log in separately, click "Continue FAFSA Application" and manually enter that ID to access the contributor portion.

I went through the EXACT same thing with my son's application. Turned out the problem was on my end - I had created a new FSA ID last year but was trying to log in with my old one this year. So frustrating! Have you verified that you're using the correct FSA ID? Also, sometimes it takes 1-2 business days for the student portion to actually appear in your portal, even after they sign. The system is MUCH slower this year with all the changes.

After helping several families with this exact issue, I can tell you it's definitely a system-wide problem with the 2024-25 FAFSA. The contributor invitation system is malfunctioning for many users. The most reliable fix I've found is having your daughter go back into her application and verify that your email address is entered EXACTLY as it appears in your FSA ID profile - even a slight difference like using a capital letter where there wasn't one before can break the connection. Also, make sure she completes ALL sections of her portion before signing - if any section is incomplete, the contributor invites often don't process correctly.

After 3 weeks of dealing with this exact problem, I finally got through to someone at Federal Student Aid who fixed it for us in 5 minutes. Used Claimyr to skip the hold times (claimyr.com) - they got me a callback in about 15 minutes when I had been waiting on hold for HOURS before. There's a video showing how it works: https://youtu.be/TbC8dZQWYNQ. The agent said it was a database synchronization problem on their end that they had to manually fix. Nothing we could have done on our own would have resolved it.

Ughhh the new FAFSA system is HORRIBLE! This is my third kid going through college and I've NEVER had so many problems. Their "simpler" system has more glitches than a beta video game. My daughter and I finally fixed this same issue by completely deleting her application and starting over from scratch. Not ideal but it finally worked. The second time around, we made sure to do it all in one sitting - she did her part, then immediately I did mine before logging out. The system seems to break when there's a delay between student and parent portions.

make sure she actualy SUBMITTED not just saved!!! my daughter kept saying she finished but she only saved her part not submitted. big diference!!!

I recommend checking if you both completed the identity verification steps properly. The new SAI system requires both contributors and students to verify their identity through the IRS connection before the application fully processes. Check if there's a pending identity verification step showing in either of your FSA ID portals. This isn't obvious in the interface and many families miss it.

Update: we finally got this resolved! For anyone else facing this issue, the agent told us that when a student submits their portion, if they click the browser back button or navigate away before the final confirmation page fully loads, it can create a "phantom application" that shows as signed for the student but never properly links to the parent. The fix was having my student log back in, click on "View Submitted Applications," find her submitted FAFSA, then click "Make Correction" and go back through each section (not changing anything) until she reached the signing page again. After re-signing, the application finally appeared in my portal.

This is such a frustrating but common issue with the new FAFSA system! I work in college financial aid and we've been seeing this exact problem constantly. Here's what I've found works best: First, have your daughter log into her FSA ID and go to "My Activity" to see if there's a completed 2024-25 FAFSA listed there. If yes, she should click on it and look for a "Share with Contributors" button or link - sometimes this step gets skipped in the process. If that option isn't available, try having her go to the "Make a Correction" option and simply re-submit without changing anything. This often triggers the contributor invitation to properly send. Also, double-check that your FSA ID email matches EXACTLY what she entered as your email on the application - even spacing or capitalization differences can break the link. The system is definitely buggy this year, but most families can get it working with these steps!