FAFSA 2024-2025 parent portal only showing past loans but not current application - help!

I had the EXACT same problem last month! For me, the issue was that my daughter had entered my email address slightly wrong when adding me as a contributor (she typed gmail.con instead of gmail.com). Check with your daughter to make sure the email she used to add you matches your FSA ID email exactly. If there's even a tiny mismatch, the system won't connect properly but doesn't give you a clear error message.

Sometimes the FAFSA site gets super glitchy during high-traffic periods. My son's 2024-25 application kept disappearing and reappearing for like 3 weeks. Try logging in really early in the morning (like 5am) or late at night when fewer people are on the system. Worked for me!

There are a few technical issues that could be causing this problem: 1. The student may need to completely finish the "Add Contributor" process on their end. After initially adding you, they need to go back and check that the invitation was properly sent. 2. There might be a mismatch between your FSA ID information and the information your daughter entered when adding you as a contributor. The name, birth date, SSN, and email all need to match exactly. 3. There's a known issue where parent contributors who were previously FAFSA applicants themselves sometimes experience this portal display problem. Try this fix: go to your FSA ID profile settings and verify all your personal information is current, then log out completely, wait 30 minutes, and log back in. 4. If you're still having trouble, your daughter should log in and check her contributor management page to see if it shows you've accepted the invitation or if it's still pending. These FAFSA technical issues are frustrating but usually fixable with these steps!

have u tried using a different browser? the FAFSA site hates chrome for me but works fine on firefox. also make sure ur not using any ad blockers or popup blockers, they mess with the site

The new FAFSA system is TERRIBLE!!! I've been trying to help my twins with their applications and it's been nothing but problems. Can't see their info, random errors, getting logged out. Called the help number and waited TWO HOURS only to get disconnected. Then waited ANOTHER hour and the person had no idea how to help. This system was supposed to be "simplified" but it's worse than ever. I'm so fed up with this garbage. My kids might miss out on thousands in financial aid because the government can't build a functioning website in 2024!

UPDATE: I think I figured it out! After trying everything suggested here (thank you all!), I discovered that my daughter actually needed to complete more of her section before my parent section would fully activate. Even though I got the invitation email, her application wasn't at the right stage yet. She needed to complete the "Demographic Information" section completely before my parent contribution section became accessible. After she finished that part, I logged in again and could finally see the 2024-2025 application! Just sharing in case anyone else runs into this issue. The system doesn't make this clear AT ALL.

My son had the same issue last week but it randomly fixed itself after a few days without us doing anything. Maybe just a glitch in the matrix lol

One more thing to check - make sure your FSA ID wasn't created too recently. There's a 1-3 day processing period before a new FSA ID becomes fully functional with all the systems. If you created or updated your FSA ID within the last few days, that could be contributing to the problem.