Can't access my student's FAFSA as parent - need to provide taxes & signature but no access
I'm totally confused about how to complete my part of my son's FAFSA application. He already submitted his portion and it shows as 'processing' on his account. But when I log into MY studentaid.gov account, there's absolutely nothing there! No way for me to upload my tax info or add my signature. When I access his account with him, we can only see options for HIM to make corrections, but nothing for me as the parent contributor. How am I supposed to complete my portion? The deadline is coming up soon and I'm starting to panic. Has anyone else dealt with this parent access issue?
19 comments


Mikayla Brown
You need to be added as a contributor to his FAFSA application. He needs to log into his studentaid.gov account, go to the FAFSA form, and add you as a contributor using your email address. Once he does that, you'll get an email with instructions on how to access the application as a parent contributor. Then you'll be able to provide your signature and tax information.
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Logan Stewart
•Thank you! I had no idea he needed to specifically add me as a contributor. Is that new with the 2025-2026 FAFSA? Last year it seemed more straightforward when we applied.
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Sean Matthews
OMG I HAD THE EXACT SAME PROBLEM!! It's so frustrating that they made this process even MORE complicated!! My daughter's application was stuck for 3 weeks because of this stupid contributor thing. The whole system is broken and they expect us to figure it all out ourselves. I wasted HOURS on hold trying to get someone to explain this to me.
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Ali Anderson
•Same experience here. Their new "simplified" FAFSA is anything but simple. My son had to add me through his account, then I got an email invitation, but even after that I had trouble with the tax verification part. Keep trying though - it does eventually work.
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Zadie Patel
The contributor process is def part of the new FAFSA. Your son needs to log in to studentaid.gov > open his FAFSA > click on "Add Contributor" > enter your email > then you'll get an email invite. Click the link in that email, login to ur FSA ID, and you should see his application ready for your section.
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Logan Stewart
•Thanks for breaking it down step by step! I'll have him do this today. Seems like they should make this clearer on the website or send instructions when the student submits their portion.
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A Man D Mortal
This is a common issue with the redesigned FAFSA system. Here's what's happening: under the new system, contributors (like parents) must be explicitly invited by the student. Once your son adds you as a contributor, you'll receive an email with a link to complete your portion. A few important tips: 1. Make sure your FSA ID is already set up before clicking the invitation link 2. The email sometimes goes to spam/junk folders 3. You'll need to complete the IRS Data Retrieval Tool section to verify your tax information 4. Both student and all contributors must provide signatures before submission is complete If you're still having trouble after being added as a contributor, make sure your browser has cookies enabled and try using incognito/private browsing mode.
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Logan Stewart
•Thank you for the detailed explanation! I'll make sure to check my spam folder too. Do you know how long it typically takes for the system to process everything once I complete my portion? We're trying to get this done before his state grant deadline.
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Declan Ramirez
i had this exact issue with my daughter's application! turns out she forgot to add me as a contributor. once she added me i got an email and could sign in to do my part. the email came like 2 days later tho so keep checking
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Logan Stewart
•Two days?! That's concerning since we're getting close to the deadline. I'll have him add me right away and keep checking my email. Thanks for the heads up about the delay.
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Emma Morales
If you're having trouble reaching someone at Federal Student Aid for help with this, I recently discovered a service called Claimyr that got me through to an actual person at FSA in about 15 minutes instead of waiting on hold for hours. They have a demo video at https://youtu.be/TbC8dZQWYNQ that shows how it works. The agent I spoke with walked me through the entire contributor process step-by-step. You can check them out at claimyr.com - it saved me so much frustration!
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Sean Matthews
•Does that actually work?? I spent 3 hours on hold last week and got disconnected TWICE. Might try this if we run into more problems.
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Emma Morales
•Yeah, it really did work for me! The agent was super helpful and explained exactly what my son needed to do to add me as a contributor. Much better than trying to figure it out from the confusing instructions on the website.
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Ali Anderson
One thing to watch out for - after your son adds you as a contributor and you get access, make sure you complete BOTH the tax information section AND the signature page. I made the mistake of just doing the tax part and didn't realize I also needed to sign separately. The application sat there for weeks until we figured it out. Also, both you and your son will need to sign again after you complete your section.
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Logan Stewart
•That's really helpful to know! I would have probably made the same mistake. This whole new system seems unnecessarily complicated compared to previous years.
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Mikayla Brown
Update to my earlier comment - I forgot to mention that after you complete your portion as a contributor, your son will need to log back into his account and submit the final application. Many families miss this step and think the application is complete after the parent finishes their part, but it's not!
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Logan Stewart
•Thank you for this crucial information! So after I complete my section, I need to tell him to log back in and do a final submission? Why don't they make this clearer in their instructions? 🤦♀️
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A Man D Mortal
To answer your question about processing time: once all contributors have completed their sections and the student submits the final application, the initial SAI (Student Aid Index) calculation typically takes 3-5 business days. However, during peak periods (January-March), it can take up to 2 weeks. For state grant deadlines, most states consider the application "submitted" once the final submission is complete, even if the federal processing is still ongoing.
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Logan Stewart
•Thank you! That's reassuring about the state grant deadline. We should still be able to make it if we get everything completed this week. I appreciate all the helpful information everyone has provided!
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