FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm going through the exact same thing right now with my son! The FAFSA system really doesn't make it clear that "submitted" doesn't mean "complete." What helped us was having my son log into his FSA account and look under the "My FAFSA" section - there should be a status indicator that shows if parent information is still needed. If she did accidentally mark herself as independent, don't panic! She can still correct it by going back into her FAFSA and selecting "Make FAFSA Corrections." Just make sure she updates those dependency questions accurately. One thing I wish someone had told me earlier - even if you get this sorted out in the next week or two, you'll still be well within most schools' deadlines. The priority deadlines are more about getting your application in the queue, not necessarily having every single piece completed by that exact date. Keep us posted on how it goes tonight! Rooting for you both! 🤞

0 coins

This is so helpful, thank you! I had no idea there was a status indicator under "My FAFSA" - that sounds like exactly what we need to check first to see what's actually missing. The "Make FAFSA Corrections" option is great to know about too, since it sounds like we might need to fix those dependency questions. You're absolutely right about the priority deadlines - I was getting so stressed thinking we'd already blown her chances, but it makes sense that they're more about getting in the system rather than having everything perfect immediately. I really appreciate the encouragement! I'll definitely update everyone once we get through this tonight. Fingers crossed it's just a simple fix! 🤞

0 coins

I'm so glad I found this thread! I'm dealing with the exact same situation with my daughter right now. Reading through everyone's experiences has been incredibly helpful - it sounds like this is way more common than I thought. The explanation about "submitted" vs "complete" status really clarifies things for me. I was panicking thinking somehow her financial aid was being calculated without any parent information, which obviously didn't make sense. We're planning to sit down tonight and go through all the suggestions here - checking the dependency questions first, then having her re-add me as a contributor if needed. It's such a relief to know we haven't ruined anything and that schools are understanding about these technical issues. Thank you to everyone who shared their experiences and solutions! I'll update once we get it sorted out.

0 coins

I'm in the exact same boat as you! Just discovered this thread tonight and it's been such a lifesaver. I was completely freaking out thinking we'd somehow messed up my daughter's entire financial aid process, but now I understand it's just a really confusing system design. The distinction between "submitted" and "complete" that everyone's explaining makes so much sense - of course they can't calculate aid without parent financials! I'm going to follow the same game plan you mentioned - dependency questions first, then the contributor re-add if needed. It's amazing how much better I feel just knowing this is a common issue that gets resolved. Definitely keep us posted on how your session goes tonight - I'd love to hear if the solutions everyone suggested actually work! Good luck! 🍀

0 coins

This sounds absolutely infuriating and stressful! I haven't experienced this personally, but I've been following FAFSA issues closely this year and your situation sounds like a textbook case of the reprocessing errors that have been plaguing students all cycle. That $45,000 asset increase is definitely the smoking gun here - there's just no way that's legitimate without some major life event (like winning the lottery, as someone joked!). My guess is either your parents' retirement accounts got misclassified as reportable assets, or there's a data matching error where the system pulled incorrect information from tax databases. A few things I'd add to all the great advice already given: - When you call FSA using Claimyr, ask them to put notes in your file documenting the error so if you need to call back, the next agent can see the full context - Consider asking your schools about "conditional aid packaging" - some will issue preliminary aid awards based on your original SAI while you resolve the reprocessing issue - If FSA confirms it's their error, ask them to expedite the correction given that it affects your Pell eligibility The fact that so many people here have had similar experiences and gotten them resolved gives me hope this will work out for you. Don't let FSA dismiss this - a $6,000 SAI jump that costs you Pell eligibility is absolutely worth their time to investigate thoroughly. Keep fighting and keep us posted!

0 coins

Thank you for all this additional advice! The "conditional aid packaging" suggestion is brilliant - I hadn't even thought to ask schools about that possibility. Having them issue preliminary aid based on my original SAI while I work through this mess with FSA would be such a relief and take some of the time pressure off. I also really appreciate the tip about asking FSA to put detailed notes in my file - that's exactly the kind of practical detail that could save me hours if I need to call back multiple times. You're absolutely right that there's no way a $45,000 asset jump is legitimate without some major life event. The retirement account misclassification theory keeps coming up and honestly makes the most sense given my family's situation. I'm feeling much more confident about tackling this tomorrow thanks to everyone's support and detailed advice. This community has been amazing!

0 coins

I'm so sorry you're going through this stress! As someone who's navigated FAFSA issues before, I can definitely relate to how overwhelming and frustrating this must be. That $6,000 SAI jump is absolutely significant enough to warrant investigation, especially since you didn't make any changes. The $45,000 asset increase you discovered is definitely suspicious and sounds like a clear system error. From what I've seen, the most common culprits are retirement accounts being incorrectly counted as reportable assets or data matching issues where incorrect information gets pulled from federal databases. I'd strongly recommend using that Claimyr service others mentioned to get through to FSA faster - waiting on hold for hours just adds to the stress. When you do get through, be very specific about that asset discrepancy and ask for a detailed breakdown of what changed. Also, definitely contact your schools' financial aid offices proactively. Even if this turns out to be a simple fix, giving them a heads up shows you're being responsible about the situation and they may be able to hold your aid package while you sort this out. Given how many similar stories are in this thread, it seems like you're definitely not alone in dealing with reprocessing issues this cycle. Stay persistent - losing Pell eligibility over what appears to be a system glitch is absolutely worth fighting. Keep us updated on what you find out!

0 coins

One more important point: make sure your son fills out the CSS Profile if any of his schools require it (many private colleges do). The CSS Profile has different procedures for handling non-filing parents/step-parents, and sometimes more flexibility. Each school using CSS Profile can set their own policies for how they handle these situations. Also, when you contact the financial aid offices, ask specifically about any institutional forms they might have for documenting special circumstances. Many schools have their own forms for situations exactly like yours that can help ensure your son gets properly evaluated for need-based institutional aid, not just federal aid.

0 coins

Thank you - I hadn't even thought about the CSS Profile! I'll check if any of his schools require it. This whole process is so overwhelming with all these different forms and requirements.

0 coins

I'm going through something similar right now with my stepson's FAFSA - his dad hasn't filed in years either and it's been such a stressful process! One thing that really helped us was creating a timeline and action plan. First, gather ALL income documentation your husband has - W2s, pay stubs, bank statements, anything showing what he earned. Second, have him request those Non-Filing Verification letters from the IRS ASAP using Form 4506-T (one for each year he didn't file). Third, contact every single school your son applied to and explain the situation - don't wait! Most schools have dealt with this before and some have internal forms that can help speed things up. The key is being super organized and persistent. Yes, it will likely delay things by 4-8 weeks, but your son WILL still get aid. The schools want to help, they just need the proper documentation. Don't panic - you've got this! Your son's hard work won't be wasted because of this bureaucratic mess.

0 coins

Thank you so much for this detailed action plan! Having a timeline really helps me feel more in control of this situation. I'm going to start gathering all his income documents this weekend and help him fill out Form 4506-T on Monday. The 4-8 week delay is actually better than I feared - I was imagining months or complete rejection. Your advice about contacting all the schools directly is really smart too. I feel like I have a clear path forward now instead of just panicking. Really appreciate you taking the time to share your experience!

0 coins

As a newcomer to this community and fellow stepparent, I'm both grateful and overwhelmed by all the detailed information shared in this thread! I married my partner 8 months ago and their son is currently a high school junior, so we're just starting to face these FAFSA realities. Like so many others here, I had no clue that stepparent income gets automatically included regardless of legal guardianship or financial obligations. The merit scholarship strategy that Jessica outlined is definitely going on our action plan - targeting schools where my stepson's stats would put him in the top 25% for merit-based aid seems like the most reliable path forward since those awards bypass the household income complications entirely. I'm also compiling all the documentation suggestions from this thread for potential Professional Judgment appeals: divorce agreements, custody arrangements, and both biological parents' financial information. It's encouraging to hear the success stories, even though I know it won't work everywhere. One additional resource I wanted to share - I recently discovered that some employers offer tuition assistance programs that extend to stepchildren, not just biological children. It might be worth checking with both parents' HR departments to see if there are any corporate scholarship programs or education benefits we're overlooking. This community is such a valuable resource for navigating these complex blended family situations. Thank you all for being so generous with your experiences and advice!

0 coins

Welcome to the community, Megan! That's a fantastic point about employer tuition assistance programs - I hadn't even thought to check if those benefits extend to stepchildren. That's definitely something worth exploring with both biological parents' employers, as well as your own employer if they offer education benefits. I'm also relatively new to navigating this as a stepparent (married my partner about 10 months ago) and this entire thread has been incredibly educational. The merit scholarship strategy really seems to be the most reliable approach for families like ours, along with preparing thorough documentation for potential appeals. Your timeline is similar to mine - stepson is also a junior, so we're all in that crucial planning phase right now. I'm taking notes on everything discussed here, from the CSS Profile differences to the community college transfer route to the Professional Judgment process. It's both frustrating and reassuring to know so many stepparents are dealing with these same challenges. Thanks for adding the employer benefit angle - it's a great reminder to explore every possible funding source since the traditional financial aid system puts blended families at such a disadvantage!

0 coins

As a newcomer to this community and stepparent, this thread has been absolutely invaluable! I'm in almost the exact same boat - married my husband 10 months ago and his daughter is a junior. I had zero idea about the stepparent income inclusion rule until reading this discussion. It's honestly shocking that the system doesn't distinguish between legal guardianship and simply being married to a parent. The merit scholarship strategy that Jessica outlined is brilliant and definitely going to be our primary focus. It makes perfect sense to target schools where my stepdaughter would be in the top 25% academically since merit aid isn't affected by the household income complications that hurt blended families. I'm also really intrigued by the employer tuition assistance angle that Megan mentioned - I never thought to check if those benefits extend to stepchildren. Between that, the Professional Judgment appeals process, and strategic school selection, it seems like there are multiple avenues to explore even within this frustrating system. One thing I'm wondering - for families who successfully navigated this process, what would you say was the single most effective strategy? Was it finding the right schools for merit aid, successful appeals, the community college route, or some combination? I want to make sure we're prioritizing our efforts in the most impactful way. Thank you all for sharing your experiences so openly. This community is an amazing resource for stepparents facing these complex financial aid challenges!

0 coins

Welcome to the community, Malik! As another newcomer stepparent (just joined and learning so much from everyone here), I think the consensus from successful families seems to be that the merit scholarship strategy is the most reliable foundation, but it works best when combined with other approaches. From what I've gathered, targeting schools where your stepdaughter's stats put her in the top tier for merit aid gives you the most control over the outcome, since those awards aren't dependent on appealing to financial aid offices or other variables. Then layering on the appeal process for need-based aid at schools that are known to be flexible seems to give families the best overall results. The community college route appears most effective for families where the stepparent income impact is really severe and they need to minimize costs for those first two years. I'm planning to focus primarily on merit aid research while preparing appeal documentation as a backup strategy. It's so helpful to have this community to learn from!

0 coins

I'm another first-time FAFSA parent jumping into this incredibly helpful conversation! Just submitted our application yesterday and experienced the exact same confusion that literally everyone else here has described. I spent months organizing all our financial documents - 529 balances, investment accounts, home equity calculations, savings statements - only to have the form completely bypass all of it. I kept clicking through every section multiple times convinced I'd somehow missed the asset questions! What made it even more confusing was that I'd attended three different financial aid information sessions over the past few months, and every single one emphasized having comprehensive asset documentation ready. I even created color-coded folders for different types of assets because I thought that would be the most complex part! When the form just asked about our tax information and then generated an SAI number, I was absolutely certain I'd made a critical error. This thread has been such a lifesaver - reading through everyone's nearly identical experiences confirms I'm not going crazy and that our application really is complete. It's honestly mind-boggling how poorly the Department of Education communicated these massive changes. All the prep materials I found were clearly outdated, which caused so much unnecessary stress and confusion. Thank you to everyone who explained how the new income-focused system works and shared detailed CSS Profile preparation advice! My daughter is applying to several private schools that require it, so I'm relieved to know all that asset documentation I gathered won't go to waste after all. This community has provided the clarity and reassurance that official resources completely failed to deliver.

0 coins

I'm another newcomer who just went through this exact same experience! Just completed my FAFSA submission this morning and I was absolutely panicking when I couldn't find any asset questions. Like so many others here, I spent weeks organizing all our financial documents - 529 statements, investment accounts, savings balances, even calculated our home equity - expecting these to be crucial parts of the application. What really got me was that every preparation resource I used made asset reporting sound like the most important and complex part of the whole process. I attended a FAFSA workshop at our library where they literally handed out worksheets for tracking different types of assets, so when none of those questions appeared on the actual form, I was convinced something was seriously wrong. This thread has been absolutely incredible for confirming that this confusion is completely normal and that our application really is finished! It's honestly shocking how poorly these major changes were communicated - clearly dozens of responsible parents have been unnecessarily stressed by outdated guidance materials still floating around online. Thank you to everyone who took the time to explain how the new system actually works. My daughter is applying to both state schools and private colleges, so we'll definitely be tackling the CSS Profile next. At least now I know all that asset documentation I gathered will finally be put to use! This community has been infinitely more helpful and reassuring than any official resource I've found.

0 coins

Prev1...7980818283...822Next