FAFSA

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I work at a financial aid office and we've seen this signature issue a lot this cycle. The problem is usually with the parent FSA ID not being fully verified OR the student and parent accidentally using the same email address during the FSA ID creation (even if the usernames are different). Double-check both of those things. If neither is the issue, then you'll definitely need to call FSA directly and have them help you troubleshoot.

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Simon White

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Just checked our FSA IDs and emails - we're definitely using separate email addresses and both accounts show as verified. I think we're going to have to call. Really appreciate your insight from the financial aid office perspective!

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Myles Regis

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Any update? Were you able to get the signature page working? I'm invested in your FAFSA journey now lol

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Simon White

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So we tried a bunch of the suggestions here with no luck. Ended up using that Claimyr service someone mentioned and got through to an agent in about 20 minutes. Turns out there was some weird verification flag on our account that was blocking the signature page from loading properly. The agent fixed it right away and we were able to sign and submit! FAFSA is FINALLY done! Thanks everyone for your help!!

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Melissa Lin

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To officially answer your question: You have two safe options: 1. Call FSA directly and have them remove the incomplete form (best option) 2. Ignore the emails if the submitted FAFSA shows as "Processing" with a confirmation number What you should NOT do is try to complete the incomplete form or submit a new one. That will definitely cause problems with your existing submission. The system is designed to catch duplicate submissions by the same student for the same aid year.

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Sunny Wang

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Thank you for the clear options! I think I'll try calling them first, and if that doesn't work, I'll just ignore the emails. As long as my submitted form says "Processing" I should be okay, right?

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I spent 2+ hours on hold with FSA last week trying to fix a similar issue. When I finally got through, they told me incomplete applications automatically expire after 45 days anyway. So you could just wait it out if you don't want to deal with their phone system.

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Val Rossi

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This is why I mentioned Claimyr above - 2+ hours on hold is ridiculous when you can get connected in minutes. The 45-day expiration is good to know though!

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This doesn't help your current situation, but for anyone with younger kids: this is why having a solid college funding plan BEFORE senior year is so important. We knew exactly what we could afford for each of our kids and only applied to schools within that budget, plus a few reach schools where we might qualify for merit aid. For your current situation, I'd suggest having your son pick his top 2 choices, then really press those financial aid offices for answers about potential changes. Be persistent! Ask to speak with financial aid directors, not just front-line staff.

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You're right - I wish we'd been better prepared for this. We did save for college, but with the rising costs, it's still not enough. We'll definitely focus on his top two choices and be more assertive with the financial aid offices.

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Toot-n-Mighty

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Update based on the discussions: Here's what I recommend you do specifically: 1. Email the financial aid directors (not just the general office) at each school explaining your situation and concerns about post-May 1st changes. 2. Ask each school for a written statement of their policy regarding aid reductions after commitment. Specifically request that they confirm you could withdraw without penalty if aid is reduced by more than $1,000-$2,000. 3. For the top choice school, ask if they can expedite any verification processes to finalize the aid package before May 1st. 4. Get any verbal promises in writing via email - even if it's just you sending a follow-up email saying "As we discussed on the phone today, you confirmed that..." 5. Consider submitting a FAFSA appeal to Federal Student Aid if your financial circumstances have changed significantly since you filed. The new FAFSA has created unprecedented challenges this year, but most institutions are aware and trying to be accommodating.

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This is incredibly helpful - thank you! I'll do exactly this and reach out to all schools tomorrow. The email follow-up confirming verbal conversations is especially smart - I wouldn't have thought of that.

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StarSurfer

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Has anyone tried creating a new FSA ID? My cousin said that worked for her when her FAFSA got stuck.

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Yuki Nakamura

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Creating a new FSA ID when you already have one tied to your Social Security number will cause more problems than it solves. The system will flag it as a potential fraud attempt. Better to work through the issues with your existing account.

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Ethan Moore

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Update: I tried the different browser suggestion and it worked! I can see our application now, though it still shows as "processing." Our SAI is showing as $14,822 which seems high to me given our income, but at least I can see it now. Still shows only 6 schools received it though. I'm going to try calling FSA tomorrow and will check out that Claimyr service if I can't get through. Thanks everyone for the help!

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That's great progress! Regarding your SAI seeming high - remember the new FAFSA formula is quite different from previous years. The income protection allowance increased, but so did the assessment rates for some types of income and assets. If you have significant assets or retirement contributions, these might be affecting your SAI calculation. If you believe there's an actual error, you can submit a correction once the "processing" status clears.

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Juan Moreno

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BE CAREFUL with paper corrections!!! I spent 5 weeks waiting after sending one, only to find out it never got processed because I didn't fill out Section 1 completely. They want EVERY FIELD in section 1 filled out even if only one thing needs fixing. And don't forget to include your DRN number from your SAR or they'll reject it without telling you.

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Leslie Parker

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Thanks for the warning! I'll make sure to complete all of Section 1 completely. What's a DRN number and where exactly do I find it?

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Juan Moreno

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DRN = Data Release Number. It's on your Student Aid Report (SAR), which you can access on studentaid.gov. It's a 4-digit number in the upper right corner. Write this number on the top of EVERY page of your correction form!

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Sergio Neal

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btw the fafsa site has been crashing all day. maybe wait till tomorrow to try and print the correction form

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Leslie Parker

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Thanks for the heads up! I actually managed to download it earlier today before it crashed. At least something went right! 😓

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