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To officially answer your question: You have two safe options: 1. Call FSA directly and have them remove the incomplete form (best option) 2. Ignore the emails if the submitted FAFSA shows as "Processing" with a confirmation number What you should NOT do is try to complete the incomplete form or submit a new one. That will definitely cause problems with your existing submission. The system is designed to catch duplicate submissions by the same student for the same aid year.
Thank you for the clear options! I think I'll try calling them first, and if that doesn't work, I'll just ignore the emails. As long as my submitted form says "Processing" I should be okay, right?
This doesn't help your current situation, but for anyone with younger kids: this is why having a solid college funding plan BEFORE senior year is so important. We knew exactly what we could afford for each of our kids and only applied to schools within that budget, plus a few reach schools where we might qualify for merit aid. For your current situation, I'd suggest having your son pick his top 2 choices, then really press those financial aid offices for answers about potential changes. Be persistent! Ask to speak with financial aid directors, not just front-line staff.
Update based on the discussions: Here's what I recommend you do specifically: 1. Email the financial aid directors (not just the general office) at each school explaining your situation and concerns about post-May 1st changes. 2. Ask each school for a written statement of their policy regarding aid reductions after commitment. Specifically request that they confirm you could withdraw without penalty if aid is reduced by more than $1,000-$2,000. 3. For the top choice school, ask if they can expedite any verification processes to finalize the aid package before May 1st. 4. Get any verbal promises in writing via email - even if it's just you sending a follow-up email saying "As we discussed on the phone today, you confirmed that..." 5. Consider submitting a FAFSA appeal to Federal Student Aid if your financial circumstances have changed significantly since you filed. The new FAFSA has created unprecedented challenges this year, but most institutions are aware and trying to be accommodating.
Has anyone tried creating a new FSA ID? My cousin said that worked for her when her FAFSA got stuck.
Update: I tried the different browser suggestion and it worked! I can see our application now, though it still shows as "processing." Our SAI is showing as $14,822 which seems high to me given our income, but at least I can see it now. Still shows only 6 schools received it though. I'm going to try calling FSA tomorrow and will check out that Claimyr service if I can't get through. Thanks everyone for the help!
That's great progress! Regarding your SAI seeming high - remember the new FAFSA formula is quite different from previous years. The income protection allowance increased, but so did the assessment rates for some types of income and assets. If you have significant assets or retirement contributions, these might be affecting your SAI calculation. If you believe there's an actual error, you can submit a correction once the "processing" status clears.
BE CAREFUL with paper corrections!!! I spent 5 weeks waiting after sending one, only to find out it never got processed because I didn't fill out Section 1 completely. They want EVERY FIELD in section 1 filled out even if only one thing needs fixing. And don't forget to include your DRN number from your SAR or they'll reject it without telling you.
Thanks for the warning! I'll make sure to complete all of Section 1 completely. What's a DRN number and where exactly do I find it?
DRN = Data Release Number. It's on your Student Aid Report (SAR), which you can access on studentaid.gov. It's a 4-digit number in the upper right corner. Write this number on the top of EVERY page of your correction form!
btw the fafsa site has been crashing all day. maybe wait till tomorrow to try and print the correction form
Landon Flounder
I work at a financial aid office and we've seen this signature issue a lot this cycle. The problem is usually with the parent FSA ID not being fully verified OR the student and parent accidentally using the same email address during the FSA ID creation (even if the usernames are different). Double-check both of those things. If neither is the issue, then you'll definitely need to call FSA directly and have them help you troubleshoot.
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Simon White
•Just checked our FSA IDs and emails - we're definitely using separate email addresses and both accounts show as verified. I think we're going to have to call. Really appreciate your insight from the financial aid office perspective!
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Myles Regis
Any update? Were you able to get the signature page working? I'm invested in your FAFSA journey now lol
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Simon White
•So we tried a bunch of the suggestions here with no luck. Ended up using that Claimyr service someone mentioned and got through to an agent in about 20 minutes. Turns out there was some weird verification flag on our account that was blocking the signature page from loading properly. The agent fixed it right away and we were able to sign and submit! FAFSA is FINALLY done! Thanks everyone for your help!!
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