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Has anyone else noticed that the FAFSA system this year is WAY worse than previous years? I've been helping my students complete their FAFSAs for 6 years, and I've NEVER seen so many technical issues. The signature problems, the SAI calculation errors, the contributor section glitches... it's honestly embarrassing how poorly this rollout has gone. And don't even get me started on how they're claiming these problems are fixed when they clearly aren't!!
You're absolutely right. The "simplified" FAFSA has been anything but simple for many families. We've been telling our students and parents to expect delays and technical issues as they work through the system bugs. The Department of Education has acknowledged there are problems, but their timeline for fixes has been repeatedly pushed back.
UPDATE: We finally got this resolved! After trying everything suggested here with no luck, we did end up using Claimyr to reach FSA directly (after 3 days of failed call attempts on our own). The agent confirmed there was a mismatch between my daughter's name on her FSA ID (where she included her middle name) and the FAFSA (where she didn't). They fixed it on their end, and within a few hours, the signature button became active. We've submitted successfully and already received her SAI score! Thanks everyone for your help and suggestions.
That's great news! Thanks for updating us. It's so frustrating that such a small discrepancy can cause such a major roadblock, but I'm glad you got it sorted out before deadlines. What was your daughter's SAI if you don't mind sharing? Just curious how it compares to previous years' EFC calculations.
just wondering but y did ur son get listed as dependent? is he not working? bc if he has a job and pays for more then half his stuff he could file independent and then ud be totally off the hook
This is actually incorrect information. For FAFSA purposes, being independent isn't determined by whether the student pays for their own expenses. A student under 24 can only qualify as independent if they are: married, a veteran, have dependents they support, are emancipated, homeless, or meet a few other very specific criteria. Simply living on your own and paying your own bills doesn't make you independent for financial aid purposes.
Thank you everyone for the helpful information! I understand now that I was misinterpreting how FAFSA works. The regular student loans go directly to my son regardless of me filling out the parent portion of the FAFSA. The Parent PLUS loans are completely separate and optional, so I can simply choose not to apply for those. I'll have my son reach out to his financial aid office to make sure we understand his complete aid package, and I'll be clear that we don't want Parent PLUS loans included. This is such a relief!
Exactly right! And just to add - make sure your son understands the borrowing limits for his Federal Direct Loans ($7,500/year as a junior/senior) and plans accordingly. If there's still a gap after grants and his own loans, he might need to look into scholarships, part-time work, or private student loans in his own name (though these typically require a cosigner). Good luck to both of you!
I work at a financial aid office and we've seen this signature issue a lot this cycle. The problem is usually with the parent FSA ID not being fully verified OR the student and parent accidentally using the same email address during the FSA ID creation (even if the usernames are different). Double-check both of those things. If neither is the issue, then you'll definitely need to call FSA directly and have them help you troubleshoot.
Any update? Were you able to get the signature page working? I'm invested in your FAFSA journey now lol
So we tried a bunch of the suggestions here with no luck. Ended up using that Claimyr service someone mentioned and got through to an agent in about 20 minutes. Turns out there was some weird verification flag on our account that was blocking the signature page from loading properly. The agent fixed it right away and we were able to sign and submit! FAFSA is FINALLY done! Thanks everyone for your help!!
To officially answer your question: You have two safe options: 1. Call FSA directly and have them remove the incomplete form (best option) 2. Ignore the emails if the submitted FAFSA shows as "Processing" with a confirmation number What you should NOT do is try to complete the incomplete form or submit a new one. That will definitely cause problems with your existing submission. The system is designed to catch duplicate submissions by the same student for the same aid year.
Zainab Ahmed
My daughter had this same issue last year when applying for fall 2024. What ended up happening was that when the FAFSA was processed, it actually pulled the correct income info directly from the IRS through the data retrieval tool, so her error was automatically fixed! Did you use the IRS Data Retrieval Tool when filling out the form? If so, it might correct itself.
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Giovanni Moretti
•I wasn't able to use the Data Retrieval Tool because my parents had an address change since filing their 2023 taxes. That's why I had to manually enter their information from their tax return. I'm definitely going to need to make the correction manually.
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ElectricDreamer
One important thing to remember: after making the correction, you AND your parent will both need to re-sign the FAFSA with your FSA IDs. The correction isn't submitted until both signatures are applied. Many students miss this step and wonder why their correction wasn't processed.
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Giovanni Moretti
•Thank you for the reminder! I'll make sure both of us sign it. I've set a calendar reminder to check for the correction option every morning until it appears. Hopefully it processes soon so I can meet my school's priority deadline.
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