FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Btw did anyone else notice the FAFSA website is super glitchy on mobile? Can't even see half the fields when filling it out on my phone had to switch to laptop.

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omg yes!! i thought it was just my phone lol. the buttons kept disappearing when i tried to sign the form. so annoying!!

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UPDATE: I called my daughter's college financial aid office this morning and they were super helpful! They said this happens all the time with siblings and multiple parent accounts. They noted in our file that we might have a processing delay because of the account issue. Also checked both applications and made sure the household size and financial info matched exactly. Feeling much better now! Thanks everyone for your help!

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That's excellent! Financial aid offices are usually very understanding about these system issues. Glad you got it sorted out!

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So glad it worked out! I'm calling my kids' schools tomorrow to do the same thing. This thread has been so helpful!

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Have you also checked if both you and your daughter fully completed the "Review & Submit" steps? Sometimes people think they've submitted when they actually just saved their progress. Also, did you receive email confirmations of submission from FSA? That would confirm both applications were fully completed.

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Yes, we both went through all the Review & Submit steps and received confirmation emails back in January. That's what makes this so frustrating - everything seems to be done correctly! I'm going to try the suggestions about contacting an agent directly and having schools manually check for her information. Thanks for trying to help troubleshoot this!

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UPDATE: We finally got this resolved! After trying for days, I used Claimyr to reach an FSA agent who discovered the problem. Even though our FAFSA showed as processed with an SAI number, there was a transmission block because my daughter's birth date was entered differently in two places (typo on my part - I put month/day reversed in one section). The agent fixed it immediately and confirmed our FAFSA is now being sent to all schools. Just wanted to update in case anyone else runs into similar issues. THANK YOU all for your help and suggestions!

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One important thing no one mentioned: if your school's financial aid priority deadline is approaching, send an email to your financial aid office with your daughter's name, student ID (if she has one), and brief explanation about the birthdate correction. Request that they flag her application as "in process" rather than incomplete. Many schools will honor their priority deadlines if they know corrections are in progress. I work with college-bound students and this saves many families from missing out on institutional aid.

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Thank you so much for this specific advice! I'll email them first thing tomorrow. The priority deadline is actually next Friday so this timing is terrible.

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my daughters correction finally went thru yesterday and we submited it april 2nd. so ya... not fast

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Ugh, that's what I was afraid of. Guess I better call the school ASAP.

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Update on my situation - got the SSN fixed! Called back this morning, asked for Tier 2 support like someone suggested, and they fixed it immediately. The agent said it should update in 3-5 days in the system. FYI they said this is happening because the system isn't correctly transferring contributor information from the IRS data retrieval tool.

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That's awesome news! I'm calling first thing tomorrow morning. Thanks for updating us!

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UPDATE: I called this morning, asked specifically for Tier 2 support, and got someone who knew exactly what I was talking about! She said they've had tons of these cases and submitted a correction request for my spouse's SSN. She gave me a confirmation number and said it should be fixed in the system within 3-5 business days. She also mentioned they're working on a system update to fix this glitch for everyone affected. Thank you all for your help!!

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Great to hear! Make sure to check your account after 5 business days to verify the change went through. If it's still not showing correctly by then, call back with your confirmation number.

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Just want to follow up on the divorce situation since that seems to be a major sticking point: the FAFSA's definition of "contributor" is very specific and often confuses people. The actual rule is: - If parents are divorced/separated, you report information ONLY for the parent you lived with more during the past 12 months - If you lived with both equally, then you report the parent who provided more financial support - Child support and alimony ARE counted as income for the parent who receives it - If your custodial parent is remarried, your step-parent's information MUST be included The most common mistake is including information from both biological parents when divorced, which causes verification flags. The system is designed to only collect data from the household you actually live in, not both parents.

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This explains so much! I've been including some of my dad's information even though I primarily live with mom because he contributes more financially. I'm going to redo it with JUST mom's info (and her new husband's) since I lived with them more than 50% of the time. Thank you for the clear explanation!

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whatever you do DONT miss the priority deadline for your schools!!! my son did last year and lost out on like $4000 in institutional grants even though his fafsa eventually went through. some schools are super strict about those dates!!

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Oh no, that's exactly what I'm worried about! My top choice school has a March 1st priority deadline which is coming up fast. I'm definitely going to try the College Goal Sunday event this weekend as someone suggested above. Thanks for the warning!

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