FAFSA

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  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Tyrone Hill

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My daughter applied to 6 schools and got completely different experiences with each one. The ENTIRE system is broken!! Half required stupid extra forms beyond FAFSA, two wanted the CSS Profile (which costs $$$), one made her verify every single detail even though FAFSA already verified it, and one still hasn't sent ANYTHING even though it's been 2 months!!! The worst part is you can NEVER reach anyone at FSA to get straight answers - just automated messages and endless hold times. This whole process is DESIGNED to confuse families and make kids give up on college!!!!

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Lena Kowalski

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While I understand your frustration, I want to clarify a few things: 1) The CSS Profile is used by private schools to assess need for institutional (non-federal) aid 2) Verification is randomly selected by the Department of Education, not chosen by schools 3) Different timelines are often due to varying resources and staffing at financial aid offices That said, communication could certainly be improved, and the recent FAFSA Simplification rollout has created additional challenges this year.

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UPDATE: I called University B this morning and asked to speak with a financial aid supervisor. I explained that I already had an offer from another school and knew my FAFSA was fully processed. The supervisor admitted they're behind on processing aid packages due to staffing issues but insisted I need to register first "to confirm my enrollment status" before they'll create my package. When I pushed back, they eventually said they could make an exception but it would take 2-3 weeks longer to get my package if I don't register first. This feels like a pressure tactic, so I'm probably going with University A since they've been transparent throughout the process. Thanks everyone for your help!

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Good for you for advocating for yourself! Their response confirms this is indeed an enrollment pressure tactic. The "2-3 weeks longer" threat is almost certainly fabricated - aid packages are processed based on when your FAFSA data was received, not your registration status. I think you're making a wise choice by going with the more transparent institution.

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go with school A for sure. school B sounds shady AF

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Oliver Becker

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has anyone tried those income share agreements?? my cousin did one where he doesn't pay anything now but gives like 3% of his income after graduation for 5 years. sounds better than loans tbh

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Paolo Marino

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Income Share Agreements (ISAs) are available at some schools, but I'd approach with caution. They may seem appealing since there's no interest, but if you end up with a high-paying job after graduation, you could pay back significantly more than with traditional loans. They also have less regulation and consumer protections than federal loans. They're typically only available for specific programs or schools, so you'd need to check if your institution offers them. I'd recommend exhausting federal loan options first, as they have income-driven repayment plans that can also cap payments based on what you earn, plus potential loan forgiveness programs.

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Oliver Becker

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oh i didnt think about paying more if i get a good job. thx for explaining!

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Keisha Taylor

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Thank you all SO MUCH for the advice! I've made a plan based on everyone's suggestions: 1. Accept all my federal loans from FAFSA 2. Visit financial aid office in person next week to discuss: - Professional Judgment review (since my dad lost his job) - Emergency aid funds - Parent PLUS loan application (worth trying even with their credit issues) - Payment plan options 3. Look into state aid programs 4. Apply for more scholarships I'll update once I know more! This has been incredibly helpful.

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Philip Cowan

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@CollegeCounselor4 is exactly right. As someone working in financial aid, I can confirm this is a system limitation they're still working on. The 30-minute system timeout is crucial - we've found that's the minimum time needed for the system to fully reset the session cookies.

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Rosie Harper

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We tried the date format suggestion but it didn't work. Going to try this timeout approach next. So grateful for all the expert advice here!

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Rosie Harper

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UPDATE: SUCCESS! We followed @CollegeCounselor4's exact instructions, waiting the full 30 minutes after clearing cookies before logging back in. Then my husband went directly to the signature page without reviewing anything else. It worked! The confirmation page finally appeared after clicking sign. THANK YOU all for your help - this forum literally saved us from weeks more frustration and potentially missing aid deadlines. For anyone else with non-US contributors getting stuck in the signature loop, the timeout period seems to be the critical factor.

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Lena Schultz

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So glad it worked! This is exactly why I share these workarounds - the official guidance isn't keeping up with the actual system issues. Congrats on getting it resolved!

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Amina Sy

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Just to provide a bit more insight - while this FAFSA rollout has been problematic, there are some benefits to the new system. The SAI calculation is more fair than the old EFC system for many families, especially those with multiple children in college. Many schools are developing contingency plans now. Some options I've seen: 1. Provisional enrollment with estimated aid packages based on prior year data 2. Extended payment deadlines with no late fees 3. Emergency institutional grants to bridge the gap 4. Tuition deferment plans requiring minimal upfront payment Don't give up hope for fall enrollment yet. Contact financial aid weekly to stay on their radar and check your FAFSA status daily. The situation is fluid and improving gradually as processors work through the backlog.

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Thank you for the encouraging words. I'll definitely start checking in weekly with financial aid. It's reassuring to hear that schools are creating contingency plans - hopefully my son's university will implement something similar instead of pushing enrollment to January.

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my nephew who works in IT says the whole FAFSA system was built on legacy code from like the 90s and they tried to update it all at once instead of in phases thats why its so broken. not helpful info but explains why its such a mess lol

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NebulaNomad

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EXACTLY! And they spent $121 MILLION on this "modernization" project according to a report I read. Our tax dollars at work, folks! They should have tested it thoroughly before forcing it on students whose futures depend on it working correctly.

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Hugo Kass

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not to get off topic but make sure ur checking if schools require css profile too! my cousin missed out on so much $$$ because he only did FAFSA and didnt realize his private college needed css profile too for their institutional aid!!

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Simon White

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That's a good reminder - thankfully we did complete the CSS Profile for the private schools as well. Those extra questions were so detailed, but I guess it helps them determine institutional aid better.

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Nasira Ibanez

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I'd like to add a few more points about that -1500 SAI: 1. Always look for the "gift aid ratio" - what percentage of your package is free money (grants/scholarships) versus loans/work. With your SAI, you should expect at least 80-85% gift aid at most institutions. 2. Private colleges using the CSS Profile can sometimes offer more to students with low assets but moderate income than to those with very low income but some assets, even with the same SAI. This is because they collect more detailed financial information. 3. Keep in mind that your SAI only accounts for your financial situation when you applied. If anything has changed (job loss, medical expenses, etc.), you can request a professional judgment review. 4. Some selective private colleges have policies to meet 100% of demonstrated need with no loans for families under certain income thresholds. With your SAI, these could be worth considering even if they seem expensive initially.

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Simon White

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This is incredibly helpful. We've had some medical expenses since filing the FAFSA - is that something we could bring up during an appeal process? Also, how do we find out which private colleges have those 100% need-met policies?

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Nasira Ibanez

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Yes, absolutely bring up the medical expenses in an appeal! That's exactly the kind of circumstance that qualifies for professional judgment. Keep all documentation of those expenses. For colleges that meet 100% of need without loans, you can search for "no-loan financial aid policies" or "meets full need colleges." Some examples include Amherst, Bowdoin, Brown, Harvard, MIT, Princeton, Stanford, Swarthmore, and Yale, but there are several dozen others with strong aid policies. Many have income thresholds (like under $65K or $100K) where they guarantee no loans in the package.

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