FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

when mine was down i just used the mobile app and it worked fine

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Wait, there's a mobile app?? I didn't even know that! I'll have to download it for future reference.

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my daughter had this problem last week and we missed her Cornell deadline bc of it. had to request an extension. they should really be more clear about when the site is down. btw anyone know if they really check parent's retirement accounts on the new FAFSA? i think i entered mine wrong

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Regarding retirement accounts - if they're designated retirement accounts (401k, IRA, etc.), they typically aren't counted as assets on the FAFSA. However, if you're concerned about an error, you can submit a correction to your FAFSA after it's processed. You might want to contact your daughter's financial aid office directly about the missed deadline as well.

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Just wanted to follow up - if you've checked all the technical suggestions and still can't resolve it, there's one more approach that sometimes works. Have your dad log into his FSA account, go to the "Messages" section, and look for any notification that might have been sent there but not to email. Sometimes the system delivers messages internally but fails to send the email notification. Also, if his account was created before 2022, there might be an issue with it not being fully compatible with the new system. In that case, he might need to update some information in his FSA profile.

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Thank you for checking back! His account was definitely created before 2022 since we did FAFSA last year too. I'll have him look at updating his profile information. Is there a specific section he should update? And I'll make sure he checks his Messages section tonight when we talk.

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hey did u ever fix this?? im having the same problem now with my dad

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Yes! We finally figured it out! My dad had two different FSA IDs (like someone suggested) AND I had spelled his middle name wrong when I entered him as a contributor. Once we fixed both issues, the invitation showed up in his account within a day. Hope that helps!

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btw if ur looking at community college as a backup DON'T FEEL BAD!!! my kid did 2 yrs at community then transferred and saved like $30k and got the SAME DEGREE in the end!!

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That's reassuring. I'm definitely considering it as our backup plan if we can't get this resolved. The hardest part would be telling her she has to leave all the friends she's just made. 😞

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Everyone saying you have to wait is wrong. You need to IMMEDIATELY contact the school you're trying to add to your FAFSA. Explain the situation and provide them with your FAFSA ID. Most schools have a process for this exact situation - they can access your FAFSA information even if you haven't officially added them to your list. For the scholarship deadline, get documentation that you've initiated this process - emails between you and the financial aid office, screenshots of your current FAFSA status, etc. Submit this documentation to the scholarship committee explaining the situation. DON'T just wait for processing - be proactive!

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Thank you for the encouragement! I'm definitely going to be proactive. I've already sent an email to the scholarship committee explaining the situation, and I'll call the school's financial aid office first thing in the morning.

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UPDATE: You all have been so helpful! I spoke with the financial aid office at the school we need to add, and they said they can indeed access our FAFSA information with our FAFSA ID number - they just needed my daughter's permission. The scholarship committee also granted us a 5-day extension after I explained the situation and provided documentation of our efforts. I also tried the Claimyr service that someone recommended to get through to FSA, and I actually got to speak with someone who confirmed our FAFSA should be processed within 48 hours. Thank you all so much for helping us navigate this stressful situation! I'll update again once everything is finalized.

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That's excellent news! This is exactly why it's always worth being proactive rather than just waiting. Glad to hear the scholarship committee was understanding - that's very common when you communicate clearly and provide documentation. The 48-hour processing time is also faster than average, so that's a win too!

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If your school's deadline is in 18 days, I would strongly recommend contacting your school's financial aid office directly. Explain the technical issues you're having with the parent section. Most schools have processes in place for FAFSA technical difficulties, especially with all the problems in the new system. They may be able to hold your aid package or give you a deadline extension while you resolve the issues. Don't wait until after the deadline to do this!

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That's great advice. I'll email my financial aid office today and see if I can schedule an appointment to discuss the situation. Thank you!

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One more thing to check - make sure your parent is using the IRS Data Retrieval Tool if possible. This automatically pulls the tax information directly from the IRS, which eliminates the possibility of manual entry errors with the AGI. About 30% of the parent section issues we see are resolved by using this tool rather than manual entry.

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We tried using the IRS Data Retrieval Tool first, but it kept saying my dad wasn't eligible to use it. Not sure why - he filed a standard 1040 and doesn't have any unusual tax situation. That's part of what's been so frustrating.

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That's interesting. There are a few reasons the tool might not work: if he filed as married filing separately, if he filed an amended return, or if his address on the FAFSA doesn't exactly match his tax return. It might be worth trying again and making sure the address formatting is identical to what's on his tax return.

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