FAFSA contributor invitation missing - dad can't see invite in his account
I'm super stressed right now! I completed my part of the FAFSA for the 2025-2026 school year but my dad says he doesn't see any invitation in his studentaid.gov account. I triple-checked his email is correct (even had him spell it out to me). It's been 5 days now and nothing has shown up. I tried to resend the invitation twice but he still doesn't see anything in his notifications or email. My financial aid deadline is coming up in 3 weeks and I'm seriously worried this will mess up my entire aid package. Has anyone dealt with this contributor invitation issue before? Is there some trick to making it appear in his account?
21 comments


Mei-Ling Chen
same thing happened with me and my mom last month!! the email never came through but it was in her actual studentaid account when she logged in. tell ur dad to go to the dashboard and click on the "to-do" section
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DeShawn Washington
•Thanks, I'll have him check that right away. He swears he looked at his dashboard but maybe he missed the to-do section. I'll call him tonight!
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Sofía Rodríguez
This is actually a common issue with the new FAFSA system. A few things to try: 1. Make sure your dad created his own FSA ID completely separate from yours (some parents accidentally use their child's information) 2. Double-check that the SSN and DOB you entered for him exactly match what's in his FSA ID account 3. Have him check his spam/junk folders 4. The system sometimes takes up to 7 days to send invitations despite what the confirmation says 5. Try removing him as a contributor and adding him again with the exact same spelling of his name as on his FSA ID If none of that works, you'll need to contact Federal Student Aid directly.
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DeShawn Washington
•Thank you for these suggestions! I'm pretty sure his FSA ID is correct (he used it last year too), but I'll have him double-check the exact spelling of his name. Do you know if there's a way to check if the SSN I entered matches his account without seeing his full SSN? And I'll definitely try removing and re-adding him if needed.
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Aiden O'Connor
u might wanna check if hes listed as ur parent in the right section. my stepdad got listed as "contributor" instead of "parent" and the system didnt send him anything. had to delete and redo the whole thing
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DeShawn Washington
•Oh no, I didn't even think about that! I'll check as soon as I get home from class. Would that be under the "Contributors" section or somewhere else?
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Zoe Papadopoulos
I've been helping families with FAFSA for years, and this specific issue with contributor invitations has been happening a lot with the new system. A few more technical things to check: 1. Make sure you're both using the most updated version of your browsers - the system sometimes has compatibility issues with older browsers 2. Try logging out completely, clearing cache/cookies, and logging back in on both accounts 3. Check if your dad's email has any filters that might be blocking .gov emails 4. Sometimes the invitation only appears when the parent searches specifically for "FAFSA" in their email - the subject line can be different than expected If you've tried everything and still no luck, you'll need to call Federal Student Aid directly at 1-800-433-3243, but be prepared for long wait times.
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DeShawn Washington
•Thank you so much for these detailed suggestions! I'll have my dad update his browser tonight and check his email filters. He's not very tech-savvy so I didn't even think about those things. I really hope one of these works because I've heard the wait times for calling FAFSA are ridiculous right now.
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Jamal Brown
I had this EXACT problem last month trying to get my mom's contribution. Called the FSA number like 20 times and kept getting disconnected after waiting over an hour. Super frustrating! Finally found this service called Claimyr that got me through to an actual agent in under 20 minutes. They connected me to the FAFSA people and the agent fixed the invitation issue while I was on the phone. Here's their site if you want to check it out: claimyr.com They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ
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Fatima Al-Rashid
•Is that service legit? Sounds kinda sketchy to pay someone just to make a phone call for you. Did they ask for your personal info?
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Jamal Brown
•It's totally legit. They don't ask for any FAFSA info or passwords or anything. They just connect your call to get through the hold times. The FAFSA agent I spoke with fixed everything in like 5 minutes once I actually got through to them.
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DeShawn Washington
•I might try this if I can't fix it tonight. The deadline stress is killing me and I'd pay just about anything to get this resolved quickly. At this point I just need to talk to an actual human at FAFSA who can see what's going on with my application.
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Giovanni Rossi
UGH THIS SYSTEM IS THE WORST!!!! I've been dealing with the EXACT same issue but with my mom's account for THREE WEEKS now! Called multiple times, emailed, even tried contacting my school's financial aid office. Everyone just tells me to "keep trying" or "wait a few more days." The 2025-2026 FAFSA is an absolute DISASTER and nobody at FSA seems to care that students are losing aid opportunities because of THEIR technical problems!!! I finally had to submit without my mom's information and now I'm terrified I'll get less aid. This is seriously affecting people's educational futures!!
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DeShawn Washington
•Oh no, that sounds horrible! I'm so sorry you're dealing with this too. Did submitting without your mom's info cause problems with your SAI calculation? I'm worried about having to do the same thing.
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Giovanni Rossi
•YES!!! My SAI came back SUPER high without her contribution (even though she has very little income) and now I'm scrambling trying to get it fixed. My school's aid office said I can submit a correction later but I'm scared the best aid packages will be gone by then. The whole system is broken!!
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Mei-Ling Chen
check if ur dad has 2 different FSA IDs. my mom accidentally made a new one instead of using her old one and thats why she wasnt getting my invites
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DeShawn Washington
•That's actually possible! He's not great with technology and might have created a new account if he forgot his password. I'll ask him about this right away, thanks!
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Sofía Rodríguez
Just wanted to follow up - if you've checked all the technical suggestions and still can't resolve it, there's one more approach that sometimes works. Have your dad log into his FSA account, go to the "Messages" section, and look for any notification that might have been sent there but not to email. Sometimes the system delivers messages internally but fails to send the email notification. Also, if his account was created before 2022, there might be an issue with it not being fully compatible with the new system. In that case, he might need to update some information in his FSA profile.
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DeShawn Washington
•Thank you for checking back! His account was definitely created before 2022 since we did FAFSA last year too. I'll have him look at updating his profile information. Is there a specific section he should update? And I'll make sure he checks his Messages section tonight when we talk.
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Aiden O'Connor
hey did u ever fix this?? im having the same problem now with my dad
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DeShawn Washington
•Yes! We finally figured it out! My dad had two different FSA IDs (like someone suggested) AND I had spelled his middle name wrong when I entered him as a contributor. Once we fixed both issues, the invitation showed up in his account within a day. Hope that helps!
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