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FAFSA showing 'cannot calculate SAI' after submitting all documents - need help

I submitted my FAFSA for the 2025-2026 year about 2 weeks ago. Everything seemed to go through fine, but when I logged in yesterday to check my SAI score, it just says 'cannot calculate' where the number should be. I double-checked and all my sections show as complete with green checkmarks. My parents both submitted their tax info through the IRS data retrieval tool, and I included my W-2 information correctly. Has anyone else seen this message? I'm freaking out because my school's priority deadline is coming up next month, and I need this SAI score to qualify for institutional scholarships too. Should I call FSA or is this normal processing time?

Update from an academic advisor perspective: The Department of Education confirmed there's a processing backlog affecting SAI calculations. For the 2025-2026 application cycle, they're experiencing delays of 3-4 weeks for some applicants, particularly when there are multiple contributors or complex income situations. If your application was submitted correctly, the SAI should eventually appear without you needing to take action. However, if it's been more than 4 weeks, definitely contact FSA directly.

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Thank you for this official update! This is somewhat reassuring. I think I'll wait another week before panicking completely. Do you know if schools are aware of these delays?

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Yes, financial aid offices are definitely aware of the delays. Most schools have built in some buffer time for their internal deadlines because of these known FAFSA processing issues. If you're concerned about a specific school's deadline, it's worth emailing their financial aid office directly to alert them to your situation.

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UPDATE: Just wanted to let everyone know what happened in my case. After checking everything multiple times, I finally got through to FSA and found out the issue. Even though both my parents used the IRS data retrieval tool, there was a glitch where my dad's income information wasn't properly linked to my application. It showed as complete in the system, but the actual data wasn't there! The agent had me go back in with my dad and re-authorize the IRS retrieval, and my SAI showed up 24 hours later. So if you're having this issue, definitely don't wait - try to contact FSA directly. Thanks everyone for your help!

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Thanks for updating us! I'm going to check this exact thing with my parents. The whole data transfer system seems so buggy this year.

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This is a known issue with the IRS data retrieval tool for some users. Glad you got it resolved! For anyone else reading this, always verify that the imported data actually appears in your application summary, not just that the section shows as complete.

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FAFSA contributor removal - Do I need to notify school about parents' unusual living situation?

I'm totally stressed about my son's FAFSA application. We have a weird situation that I'm afraid might mess up his aid package. My son's parents (me and his dad) are legally not married (never were), but we live at the same address and share a bank account even though we don't consider ourselves a couple. Initially, we filed the FAFSA with both of us as contributors, but then we made a correction to remove one contributor. Now I'm panicking - do I need to call the school's financial aid office to explain this situation? I don't want our complicated arrangement to cause problems with his SAI calculation or make him ineligible for aid. What documentation will the school want us to provide to verify our living situation? Has anyone dealt with something similar? Time is running out and I'm freaking out!

This is excellent news! Your proactive approach is exactly what I recommend to families. Document everything thoroughly and be completely transparent. Most financial aid offices genuinely want to help students receive appropriate aid within federal guidelines. If you have any questions while completing the forms, don't hesitate to reach back out to them.

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Awesome!! So glad they were nice about it!

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Any updates on paper FAFSA forms mailed in January? Still waiting after 6 weeks

Is anyone else stuck in paper FAFSA limbo? I submitted my paper form for the 2025-2026 academic year on January 29th (nearly 6 weeks ago!) and haven't heard ANYTHING. Not even confirmation they received it. I called the Federal Student Aid office twice but couldn't get through to a human being. I know processing paper forms takes longer than the online application, but this seems excessive. My college's financial aid priority deadline is April 15th, and I'm getting really anxious. Has anyone who mailed in a paper FAFSA actually received their SAI score or even just confirmation? If yes, when did you mail yours? Just trying to gauge if I should be panicking yet or if we're all in the same boat. Thanks!

Financial aid advisor here. For the 2025-2026 application cycle, paper FAFSA forms are indeed experiencing significant delays. The Department of Education is prioritizing the online system, and paper forms are being processed in batches rather than continuously. Here's what you should do: 1. Contact your school's financial aid office immediately to explain your situation. They may have a provisional process or can note your account. 2. If you need verification of receipt, call FSA at 1-800-433-3243. Be prepared for long wait times or try early morning (8am ET). 3. If you have access to a computer now, consider submitting the online FAFSA as well. The system will recognize if you have a paper form in process and will treat the online submission as a correction rather than a duplicate. 4. Keep documentation of when you mailed your form (receipt, etc.) in case you need to prove your timely submission. This year has been especially challenging with the new FAFSA simplification initiative. Rest assured that most schools are aware of these delays and making accommodations.

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Thank you so much for this detailed advice! I'll call my school tomorrow and explain the situation. I do have a receipt showing when I mailed it, so that's good to know. I might try the online submission as well just to be safe. Really appreciate your help!

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Quick update for anyone following this thread - I just called my school's financial aid office as suggested above, and they told me they've extended their priority deadline to May 1st because of all the FAFSA delays this year. Might be worth checking if your school has done something similar!

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THANK YOU for sharing this!! I'm going to have my son call his school right now to check!

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FAFSA stuck 'In Review' since March 15th but no updates - submitted Jan 24

I submitted my FAFSA application on January 24th, 2024 and it's been showing 'In Review' status since March 15th with no changes whatsoever. It's been almost two months now and I'm starting to get really anxious. The website shows 'last updated 3/15' but nothing has happened since then. Does this mean they're actually working on it or is it just sitting in some digital pile somewhere? Has anyone else had their application stuck in review for this long? I'm worried because some of my college financial aid deadlines are approaching and I don't know what to do if this doesn't get processed soon.

Financial aid advisor here - I want to clarify a few things about the current processing situation: 1. The Department of Education is aware of the delays and has been working through applications chronologically (with some exceptions for urgency). 2. Applications submitted in January are indeed being processed now, but the queue is substantial. 3. Most institutions have adjusted their priority deadlines specifically because of these FAFSA delays. 4. Your 'In Review' status updating on 3/15 is actually a good sign - it means your application passed the initial checks and is in the verification queue. 5. If you contact your schools' financial aid offices, ask specifically about their "FAFSA delay accommodation policy" - most have one in place this year. The new FAFSA system has indeed been challenging, but rest assured your application isn't lost - it's just moving through a significantly backlogged system.

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Thank you so much for this detailed explanation! This is really helpful. I'll definitely ask about the FAFSA delay accommodation policy. Is there anything specific I should have ready when I contact my school's financial aid office?

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Have your FAFSA confirmation number and submission date ready. Also prepare a list of any colleges you listed on your FAFSA. If your school asks for proof of submission, you can provide the confirmation email you received when you initially submitted your application. Some schools may also ask for your Expected Family Contribution (EFC) from last year if you applied previously, as they can sometimes use that for preliminary aid estimates.

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just checking back - any updates?? mine finally processed yesterday after 8 weeks!! got my sai score and everything

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YES! Mine actually just processed this morning! SAI score is higher than I expected but at least it's done. Now I need to figure out what this means for my aid packages... but what a relief!

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Still waiting for Cal State financial aid offers after FAFSA processed in May - normal?

So frustrating! I submitted my FAFSA back in early April and it shows 'processed' as of May 15th with an Estimated SAI number in my studentaid.gov portal, but NOTHING ELSE. No actual aid packages from any of the Cal State schools my daughter applied to (especially waiting on Northridge). The FAFSA portal only shows the basic SAI estimate but zero actual award information. Meanwhile my daughter's friends are all posting about their financial aid packages on social media?! Are we missing something? Did we mess up somewhere? It's almost June and I thought everyone would have their aid packages by now. Anyone else still waiting or should I be panicking that something's wrong with our application?

I work at a community college financial aid office (not a CSU), but I can tell you that this year has been exceptionally slow for all schools processing financial aid. The 2024-2025 FAFSA had major changes, and many schools are running behind their normal timelines. A few things to know: 1. The SAI (Student Aid Index) replaced the old EFC this year 2. System-generated corrections often trigger verification requirements 3. Each individual school must review your FAFSA before creating an aid package 4. Schools are processing applications in chronological order based on when they were COMPLETED (not just submitted) I strongly recommend checking each school's student portal for verification requirements. With the May 2nd completion date, I'd expect packages to start arriving in mid-June at the earliest.

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Thank you for the insider perspective! That makes a lot of sense about the chronological processing. I didn't realize this year had major changes to the FAFSA system - that explains why things seem to be taking longer than when my older son applied a few years ago.

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UPDATE: You all were right! I checked my daughter's student portal for Northridge and there was a verification request from May 17th sitting there that we never knew about! They needed copies of our 2022 tax transcripts and her birth certificate. Just uploaded everything. Thanks everyone for your help!

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Great! Verification requests are extremely common this year with the new FAFSA system. Now that you've submitted those documents, expect it to take 2-3 weeks for processing, then another week or so for the aid package to be generated. You're on the right track now!

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classic CSU move, not telling anyone about important deadlines ๐Ÿ™„ glad you figured it out tho

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