


Ask the community...
Also check if you accidentally entered income or assets in the wrong sections. My friend entered her parents' income as her own student income AND as parent income. Doubled everything and made their SAI crazy high!
After you review and correct any errors, remember to notify all the schools on your FAFSA list about the corrections. Sometimes they don't automatically get updated SAI information in a timely manner. A quick email to each financial aid office can ensure they're working with your current information.
If your school's deadline is in 18 days, I would strongly recommend contacting your school's financial aid office directly. Explain the technical issues you're having with the parent section. Most schools have processes in place for FAFSA technical difficulties, especially with all the problems in the new system. They may be able to hold your aid package or give you a deadline extension while you resolve the issues. Don't wait until after the deadline to do this!
One more thing to check - make sure your parent is using the IRS Data Retrieval Tool if possible. This automatically pulls the tax information directly from the IRS, which eliminates the possibility of manual entry errors with the AGI. About 30% of the parent section issues we see are resolved by using this tool rather than manual entry.
We tried using the IRS Data Retrieval Tool first, but it kept saying my dad wasn't eligible to use it. Not sure why - he filed a standard 1040 and doesn't have any unusual tax situation. That's part of what's been so frustrating.
That's interesting. There are a few reasons the tool might not work: if he filed as married filing separately, if he filed an amended return, or if his address on the FAFSA doesn't exactly match his tax return. It might be worth trying again and making sure the address formatting is identical to what's on his tax return.
btw if ur looking at community college as a backup DON'T FEEL BAD!!! my kid did 2 yrs at community then transferred and saved like $30k and got the SAME DEGREE in the end!!
One more tip about the parent FSA ID process: choose a memorable username that you'll remember year after year. Many parents forget their FSA ID details between annual applications, which causes massive headaches. I recommend storing your FSA ID username (not password) in a secure note on your phone or computer so you can easily access it next year.
That's excellent advice. I'll definitely make note of my username once I create it. Is there a password recovery option if I do forget in the future?
Yes, there is a password recovery option, but it works best if you still have access to the same email and phone number you used when creating the account. If those have changed, recovery becomes much more complicated and may require contacting FSA directly. That's why it's so important to keep track of your username and keep your contact information updated on your FSA account.
to the person who asked about divorced parents - yes both parents need seperate FSA IDs if both are contributing. my ex and i both had to make accounts for our daughters application and we each got separate emails from her. its actually better this way because neither of us can see the others financial info
Sofía Rodríguez
Just wanted to follow up - if you've checked all the technical suggestions and still can't resolve it, there's one more approach that sometimes works. Have your dad log into his FSA account, go to the "Messages" section, and look for any notification that might have been sent there but not to email. Sometimes the system delivers messages internally but fails to send the email notification. Also, if his account was created before 2022, there might be an issue with it not being fully compatible with the new system. In that case, he might need to update some information in his FSA profile.
0 coins
DeShawn Washington
•Thank you for checking back! His account was definitely created before 2022 since we did FAFSA last year too. I'll have him look at updating his profile information. Is there a specific section he should update? And I'll make sure he checks his Messages section tonight when we talk.
0 coins
Aiden O'Connor
hey did u ever fix this?? im having the same problem now with my dad
0 coins
DeShawn Washington
•Yes! We finally figured it out! My dad had two different FSA IDs (like someone suggested) AND I had spelled his middle name wrong when I entered him as a contributor. Once we fixed both issues, the invitation showed up in his account within a day. Hope that helps!
0 coins