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lol everyone thinks FAFSA is bad until they deal with state grant systems 😂 I've filed FAFSA for 3 years and PA grants for 2 and the state stuff is ALWAYS worse
UPDATE: We finally got it resolved! My daughter had to miss her morning biology lab, but we did the three-way call approach that someone suggested here. It worked perfectly - she verified her identity, then they let me handle the technical details of resetting the 2FA. For anyone facing this in the future: they need the student to verify with their full SSN, date of birth, AND the exact amount of the last state grant they received (to the cent). Once that was done, they let me take over. Thank you all for the help and suggestions!
Great news! I'm so glad you got it resolved. And thank you for sharing the specific verification details they required - that will surely help others who run into this problem in the future.
Not entirely accurate. The FAFSA still considers certain assets, but they've raised the Asset Protection Allowance and simplified which assets are counted. For most middle-income families, bank accounts no longer factor in. However, larger investments, additional properties, and business assets are still considered if they exceed certain thresholds. The formula now places more emphasis on income than liquid assets for most applicants.
my son got this message too but we ignored it and nothing bad happened lol. his aid stayed the same and everything went through fine. sometimes i think these are just automated messages that don't actually mean anything
I would strongly advise against ignoring verification requests. While it might not have affected your son's aid this time, verification is a federal requirement, and schools can't disburse federal aid until verification is complete. You got lucky, but others could have their aid delayed or reduced if they ignore these notices.
UPDATE: I finally spoke with my daughter's financial aid office. They said they're seeing this verification issue with about 20% of their students right now, separate from the reprocessing. The good news is they have a policy that they won't adjust financial aid packages unless the SAI changes by more than $800. The verification process should take about 7-10 business days to complete once the IRS information comes through. They also mentioned they're prioritizing students with upcoming payment deadlines, so that's at least something. Thanks everyone for your help and advice!
random question but did u check ur spam folder? my sons invitation went there and then when i found it and clicked it worked fine.
We did check the spam folder and found the invitation email there the first time. For our second attempt, we actually added studentaid.gov to his safe senders list first, and that email came through to the inbox. So we definitely have the emails - it's just that when he clicks through and logs in, there's nothing there for him to complete.
Just wanted to follow up on my earlier comment - did any of the suggestions work for you? I'm curious if you were able to resolve this issue. Several families I've been helping encountered similar problems, and I've found that in about 60% of cases, it's related to the parent's FSA ID not being fully validated in the system. If it's been more than 3 days since creating it, I'd definitely suggest calling FSA directly (or using that Claimyr service someone mentioned to skip the wait).
Thanks for checking back! We tried several of the suggestions tonight. First, we completely removed him as a contributor, waited 30 minutes, then added him back with his Gmail instead of work email. We also triple-checked that his name exactly matched his FSA ID. Unfortunately, still not working! His FSA ID is definitely old and validated (from her brother's application years ago), so that's not it. We're going to try again tomorrow after a full 24 hours, and if that doesn't work, I think we'll need to call FSA directly. This is so frustrating!
Toot-n-Mighty
UPDATE: We finally got it working! It turned out to be something incredibly small - on my daughter's application I had entered my name as "Elizabeth A. Smith" but on my son's I just put "Elizabeth Smith" without the middle initial. Can't believe such a tiny difference caused so much trouble! For anyone else having this issue, check EVERY character you enter, including periods and spaces. The system is extremely picky about exact matches. My husband was able to create his FSA ID using the email that received the invitation, and that worked smoothly once we knew what to do. Thank you everyone for your help!
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Mei-Ling Chen
•I'm so glad you figured it out! Those tiny differences are exactly what trips up the system. Thanks for sharing the specific issue - this will help other families who might be experiencing the same problem. Now your son can get his SAI calculation and move forward with his college plans!
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Jamal Brown
Just FYI - save all your login info and screenshots! My kid's FAFSA randomly reset last week and we had to redo the parent part again. The new system has so many glitches this year.
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Toot-n-Mighty
•Thanks for the tip! I've started a dedicated folder with screenshots and all our login information. Not taking any chances with this process!
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