Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the FAFSA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the FAFSA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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when i submitted our PJ request they asked for: - last 3 pay stubs from old job - last 3 pay stubs from new job - termination letter from old job - offer letter from new job - 2022 and 2023 tax returns - statement explaining the situation basically they wanted anything that proved my income change was real and not just temporary. each school wanted slightly different documentation though.
This is really helpful! I'll start gathering all of these documents. Did you have to get all this notarized or anything, or just regular copies?
One more tip I forgot to mention - if you get any pushback from a financial aid office, ask to speak with a financial aid counselor or director, not just the front desk staff. Sometimes the people answering phones aren't familiar with the professional judgment process. Be polite but persistent, and document every conversation (date, name of who you spoke with, what was discussed). This saved me when one school claimed they never received my documentation!
Great advice - thank you! I'll definitely keep detailed notes of every conversation. I've already started a folder to organize all the documentation by school.
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Anyone tried filing a complaint with the Department of Education or contacting their congress person? After 3 months of this garbage with my twins' FAFSAs, I filed formal complaints everywhere and suddenly their applications started working. Coincidence? I think not.
I hadn't thought about contacting our representative! That's a great idea. Where exactly did you file the formal complaints? Was there a specific website or form you used?
I filed complaints through the Federal Student Aid Feedback Center (studentaid.gov/feedback-center/) and also emailed our congressional representative's office with specific details about the ongoing issues. The congressional office actually assigned a caseworker who followed up with me! Worth trying both approaches.
update: we just tried the early morning thing that someone mentioned and IT WORKED!!!!! logged in at 5:15am and everything went through fine. after 2 months of nothing working. what a stupid system but at least its done now
That's amazing news! Congratulations! I'm setting my alarm for 5am tomorrow to try it. It's ridiculous that we have to use these workarounds, but I'm just desperate to get this finished at this point.
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One last tip - when you submit the appeal, include a brief personal note explaining why this specific school is your son's first choice. Emphasize his excitement about specific programs, professors, or opportunities that are unique to that institution. Financial aid officers are people too, and knowing that additional aid will secure a highly motivated student can sometimes make a difference. Just keep it concise and genuine.
Thank you for this advice! I'll definitely include that - he really does love this school and has already connected with a professor in his intended major during the campus visit.
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WHY are parents like this?!?! My dad was the same way. FAFSA deadline was LITERALLY the next day and he still hadn't done his part. I had to threaten to make him pay the difference in whatever aid I lost before he finally logged in. Parents have NO IDEA how expensive college actually is or how much these deadlines matter for OUR FUTURE.
RIGHT?! And then they complain about how expensive college is while missing deadlines that could save thousands! Make it make sense!!
UPDATE: I finally got through to my dad! I showed him exactly what he needed to do, made an estimate of how much aid I might lose (about $6000 based on last year's institutional grants), and set up a calendar invite with all his login info included. He completed it last night! Thank you all for your advice - especially about not sending another invitation since that could have reset everything. The application now shows "processing" status. So relieved!
Great news! The "processing" status means everything is submitted correctly. You should receive your Student Aid Index (SAI) calculation within 3-5 days. Make sure to log into your school's financial aid portal once you receive that to ensure they've received your FAFSA information.
Miguel Ortiz
I've been having the same issue with verification and bank statements for my daughter's FAFSA. My husband and I have SEVEN different accounts between us (joint checking, individual accounts, savings accounts, etc.) and they wanted statements for ALL OF THEM!!! It took me hours to download everything and then their upload system kept crashing. The whole FAFSA process is a NIGHTMARE this year!!!!
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Giovanni Gallo
•Oh wow, that sounds even worse than my situation. Did you eventually get everything uploaded successfully?
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Miguel Ortiz
•Yes, finally! But it took THREE ATTEMPTS because their system kept timing out. And then after all that, they came back asking for MORE documentation about a deposit that was just us moving money between our own accounts! I had to write a whole explanation letter with account numbers proving it was just a transfer. So ridiculous.
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Giovanni Gallo
Update: I tried that Claimyr service that @profile6 recommended and IT WORKED! I got a call back in about an hour when a rep was available. The agent explained that I was selected for random verification (just my luck) and they need 3 months of statements (Oct-Dec 2023) from all accounts. Apparently they're checking for any deposits over $1000 that don't match my reported income. She also said they're extremely backed up with verification reviews right now, so even after I submit everything it could take 3-4 weeks to process. At least I know what I need to submit now instead of just guessing. Thanks everyone for your help!
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Fatima Al-Mazrouei
•thx for updating us! gonna try that service 2day
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Ava Rodriguez
•Great to hear you got the information you needed. One tip: When you upload the statements, include a cover letter that lists any large deposits and explains their sources. This can help prevent further delays if they have questions about specific transactions.
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