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Have you checked your credit report to see what's being reported there? That might help clarify things. If MOHELA is showing paid in full but DOE isn't, your credit report might show which version lenders are seeing. Really important to get this fixed if you're planning any major purchases in the near future.
Any updates??? Did those suggestions work for you? I'm still stuck in FAFSA limbo over here and getting more desperate by the day. My school's final deadline is May 1st.
YES!! IT WORKED! I followed the advice from @profile2 with the incognito mode in Chrome plus using my phone hotspot instead of wifi. The submission finally went through last night! Got the confirmation email and everything. Try that exact combination - it seems like the wifi network might have been part of my problem all along.
Glad to hear you got it working! For anyone else with this issue, I should add that the Education Department announced yesterday they've extended priority deadlines specifically because of these technical problems. Most schools are being flexible with the FAFSA deadlines this year due to the well-documented system issues. If you're still struggling, bring documentation of your attempts to your financial aid office - screenshots of errors, dates of support calls, etc. Many schools have processes for manual verification when students have made good-faith efforts to submit.
ok everyone keeps saying this is normal but MY COUSINS FAFSA got totally rejected after getting one of these emails!!!! they had already gotten a big aid package from State and then after this "verification" their SAI went up by like $8000 and they lost a grant!!!
That situation is different - it sounds like your cousin's FAFSA had incorrect information that was caught during verification. If you use the IRS Data Retrieval Tool and report all income correctly, verification won't change anything. The only time SAI numbers change dramatically is when there's unreported income or incorrect figures on the original application.
anyone else think its weird that we have to do this every year? my cousins in canada just fill out one form for their whole college time, not this yearly nonsense with all these glitches and problems. the whole FAFSA system needs to be redone from scratch tbh
UPDATE: We figured it out! After trying everything suggested here, we found the issue. My daughter had a typo in her email address on the FAFSA, so the verification emails were going nowhere. We fixed the email, then I was able to complete the signature process WITHOUT the loop! Just got confirmation that it's processing now. We also contacted the financial aid offices at her top schools like @financialaidpro suggested, and they've been super helpful. They're going to prepare preliminary aid packages while we wait for the official SAI. Thanks for all the suggestions! For anyone else stuck in signature loop hell, check every single detail on your application - one tiny error can cause the whole system to break.
Ethan Clark
i always do semester loans bc i sometimes take summer classes and it's easier to keep track of which loan is for which term but that's just me lol
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Mateo Sanchez
•Thats smart!!! I get confused with all the different loan stuff on my account... wish they'd make it easier to see which is which!
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Nia Wilson
One more consideration: if you're uncertain about whether you'll attend both semesters (perhaps due to an internship opportunity, study abroad, or other reasons), semester loans give you more control and prevent overborrowing. Just remember that each semester loan will have its own origination fee (around 1.057% for Direct Loans in the 2025-2026 award year), but that's applied regardless of how you structure the loans.
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NebulaNinja
•Thanks for all the help everyone! I think I'm going to go with the annual loan since my plans are pretty set for the full year, and it seems like it'll be simpler for repayment later. Really appreciate all the different perspectives!
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