when this happened to my roommate he just stared a new fafsa application using a different email address for his fsa id. got approved faster than dealing with customer service

UPDATE: I finally got through to someone at Federal Student Aid! Had to call super early (6:30am) to avoid the wait times. They explained my mom accidentally submitted the FAFSA as if she were a single parent household, but they're unlocking the application so both parents' information can be included. Should be fixed within 3-5 business days. They said this happens ALL THE TIME with the new FAFSA format. Thank you everyone for your help and suggestions!

UPDATE: I took the advice from this thread and managed to get through to someone at FSA using that callback service someone mentioned. The agent was actually super helpful and confirmed there was an error in how my dependency override was processed. They're expediting a correction and said it should be updated in 5-7 business days. \n\nI also went to my school's financial aid office in person (thanks for that suggestion) and they issued me a temporary housing authorization while we wait for the SAI recalculation. Apparently lots of students are having similar issues this year.\n\nThanks everyone for the help! Still ridiculous it took 5 months for an email response though.

Great to hear! Make sure to follow up if you don't see the correction in 7 days - sometimes you need to keep pushing. And for anyone else reading this thread with dependency override issues, remember that you need to resubmit your override documentation each year. The override doesn't automatically carry forward, even though many other FAFSA elements now do.

I just want to share another dimension to this. My wife is from South Korea, and while we file taxes jointly, some of her foreign accounts aren't technically reportable on US taxes due to certain thresholds. HOWEVER, all assets regardless of location or tax reporting status must be included on the FAFSA. We learned this the hard way when our son's university financial aid office verified our FAFSA and requested documentation for all assets. So definitely include everything!

Thank you everyone for your help! I went back and edited my contributor section to include ALL our household assets, including my husband's EU accounts (converted to USD with today's exchange rate). The form is now reprocessing, and my daughter should get her updated SAI score within 3-5 business days according to the confirmation message. This forum saved us from what could have been a major issue later on!

Just to add one more helpful tip - even though you can't submit the FAFSA for your son yet, you can still be preparing. Make sure you both create FSA IDs now (they take 1-3 days to process), calculate your Expected Family Contribution using online calculators, and research scholarship opportunities. Many merit scholarships have deadlines throughout his junior and senior years, so don't wait on those!

my daughter's school said the same thing! i was so confused because we already submitted something a few weeks ago... now im worried we did the wrong one. she's a senior this year tho, graduating in 2024. did we do the right one??

Everyone here is giving you bad info. What's happening is that this year's FASFA is taking FOREVER to process because the whole system is broke. My son submitted his in JANUARY and we just got the SAI last week!!! The education department needs to fix their mess but meanwhile all students are suffering. It's not your fault, you probably did everything right, the system is just terrible.

UPDATE: Thank you all so much for your help! As @confused_parent suggested, I actually never completed the final submission step. I went back into my application and found I needed to confirm the review page and hit the final submit button. Now my status shows "FAFSA Correction Submitted" instead of "Started"! Now I just have to wait for processing, but at least it's in the system correctly. I'll also contact my school's financial aid office as suggested to let them know about the delay.