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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Have you checked your credit report to see what's being reported there? That might help clarify things. If MOHELA is showing paid in full but DOE isn't, your credit report might show which version lenders are seeing. Really important to get this fixed if you're planning any major purchases in the near future.
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Just to add some perspective from someone who works in college admissions - this is an especially complicated year for FAFSA processing. The rollout of the new FAFSA Simplification Act means everything is taking longer. Even after your application shows as processed, there are additional steps happening behind the scenes before schools can fully access your data. Most institutions are running 3-4 weeks behind their normal financial aid timelines. This doesn't help your immediate situation, but hopefully provides some context for why this is happening. If your daughter received early acceptance, definitely contact that school's financial aid office directly - they may be able to prioritize her aid package.
That makes sense, though it's frustrating they don't communicate these delays clearly on the website. My daughter actually has until February 15th for her top choice school, so hopefully we'll have the information by then. I appreciate the insider perspective!
UPDATE: Just wanted to share what happened in case it helps anyone else. I downloaded our SAR as suggested and found our SAI score. Then I called each school's financial aid office directly. Two of them already had our information and said aid packages would be sent out mid-January. One hadn't received our FAFSA data yet and suggested we check if there were any issues with our application. I logged back into studentaid.gov and realized that school's code had a typo! Fixed it and resubmitted that portion. The other three schools said they're processing in order received and we should expect packages by late January. So definitely be proactive and contact schools directly!
Great follow-up! This is exactly the right approach. For anyone else reading this thread, always check your Student Aid Report carefully for errors, and don't hesitate to contact schools directly about your financial aid timeline. Each school handles their processing differently.
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something else nobody mentioned if your twins are going to different schools make sure you put both schools on BOTH of their fafsas! my friend didnt do this and it messed up her kids sai scores!!
Oh! They're planning to apply to some of the same schools but also some different ones. So I should list ALL schools on BOTH applications? That makes sense but I wouldn't have thought of it!
That's actually not correct information. Each student should only list the schools they're applying to on their own FAFSA. The FAFSA calculates the Student Aid Index (SAI) based on family information, not which schools are listed. The schools listed simply determine who receives the FAFSA data. However, what IS important is that you complete both FAFSAs consistently with the exact same parent information. Any discrepancies between the two applications could trigger verification. Many parents find it easiest to complete both applications in the same sitting to ensure consistency. For twins applying to college simultaneously, also look into: 1. Twin-specific scholarships (yes, they exist!) 2. Sibling discounts at private universities 3. CSS Profile if applying to private schools (this form does consider multiple children more favorably than FAFSA) Most importantly, contact the financial aid offices directly at your top choice schools and inform them of your twin situation. Some schools have discretionary funds they can use in these cases.
This is great advice. When we had twins in college, we found that some schools (especially private ones) offered special consideration. Our twins ended up at different schools, but both financial aid offices were helpful once they understood our situation. Definitely make those phone calls!
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After trying FSA customer service for 5 days straight with no luck (kept getting disconnected), I used the Claimyr service someone recommended in another thread and got through in under 15 minutes! The agent confirmed the signature email was sent in error and fixed the SAI calculation issue while I was on the phone. Totally worth it when you're on a deadline! Check out their demo video if you're struggling to get through: https://youtu.be/TbC8dZQWYNQ The FSA agent told me that about 30% of all 2024-25 FAFSAs are experiencing this SAI calculation issue. It's simply a glitch in their new system that requires manual review by an agent.
Thanks for the tip! I'm going to try calling FSA one more time but if I can't get through I'll definitely check out that service. Did they tell you how long it would take for the SAI calculation to update after they fixed it?
To answer your earlier question about what to tell your son's financial aid office: Just tell them he received an erroneous signature request email for 2023-24 despite aid already being disbursed, AND that his 2024-25 FAFSA shows as processed but has an SAI calculation error. Mention that you're working with FSA to resolve it. Most aid offices can place a temporary override in their system that will hold his classes and housing assignment while this gets resolved. They can also sometimes estimate his aid package based on last year's information if the SAI calculation delay continues. After an FSA agent fixes the SAI calculation issue, it typically takes 3-5 business days for the corrected SAI to appear on the StudentAid.gov dashboard, and then another 1-2 weeks for schools to receive and process the updated information. This is definitely one of the most common FAFSA issues this year due to the rollout of the new system.
Thank you so much! I'm calling his school's financial aid office today and will explain exactly as you suggested. Then I'll tackle getting through to FSA. Really appreciate the clear timeline of what to expect after it's fixed too.
Donna Cline
just wondering - did u file taxes with a filing extension last year? my cousins fafsa got stuck bcuz of that
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A Man D Mortal
•No, we filed on time... but we did have to amend our return a few months later. I wonder if that could be causing the issue!
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Emma Morales
UPDATE: Just called using the Claimyr service someone mentioned above and FINALLY got through to a real person! Our application was flagged because we have income from multiple states (I work remotely for a company in another state). The agent was able to add notes to our file and told me it should be processed within 3-5 business days now. Keeping my fingers crossed but at least now I know what's happening!
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A Man D Mortal
•That's amazing! Thank you so much for coming back and letting us know. I'm going to try this service tomorrow morning. So relieved to hear you got an actual explanation and timeline!
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