


Ask the community...
used safari on my macbook and it worked fine but my brother couldnt get the parent plus loan section to load on chrome so maybe avoid that one? idk tho could just be random
FYI - If you run into trouble regardless of browser, the FAFSA customer service number is basically useless right now. Been seeing 3-4 hour wait times all month because of the new FAFSA rollout issues. Just be prepared with snacks and movies if you need to call them! 😂
This new FAFSA is SUCH a disaster!!! 😡 I've been dealing with this exact problem for TWO WEEKS now and still no correction button. Called them 4 times and got 4 completely different answers. One said wait 3 days, another said 5 business days, another said 14 days, and the last one said I need to submit a special form that doesn't even exist on their website!!! The whole system is BROKEN and they keep lying to cover it up. I'm convinced the "correction" feature is just completely broken right now and none of them want to admit it. My daughter's financial future is at stake and these incompetent bureaucrats can't even get a basic website function to work. BEYOND FRUSTRATING!!!
UPDATE: The correction button appeared today (6 days after submission)! We were able to add the custodial investment account without any issues. The system recalculated our SAI and it went up by about $1,800, which isn't as bad as I feared. Thank you all for the reassurance and guidance - this forum has been more helpful than the official customer service!
Great news! And now you won't have to worry about verification flags for unreported assets. Always better to be accurate upfront!
told ya!! glad it worked out!!
Sent mine by mail in january still nuthin back yet. The whole fafsa thing is a JOKE this year!! My friend got his SAI and it was way higher than expected so now hes not eligible for the Pell Grant he was counting on. Maybe its better yours is taking forever lol atleast you can plan for worst case
OMG that's my biggest fear!! Did your friend's income change or something? I'm counting on getting at least $4000 in Pell and if my SAI comes back too high I'm literally going to have to drop out.
UPDATE: I took everyone's advice and called my school's financial aid office this morning. They were super understanding and gave me a 2-week extension on my FAFSA deadline! I'm going to try submitting online tonight using Chrome in incognito mode like someone suggested. Thank you all SO MUCH for the help and sharing your experiences! I'll update again once I get something processed.
That's excellent news! Most schools are being flexible this year because the new FAFSA rollout has been so problematic. If you still have trouble with the online submission, try completing it during off-peak hours (very early morning or late evening) when the system typically has less traffic.
my neighbor had this exact problem and ended up gettin selected for verification becuz the numbers didnt match the IRS data. took FOREVER to sort out but they still got aid eventually
To address your original question more directly - the wording "parent's 2022 income" is using the possessive singular form (note the apostrophe before the 's'), referring to just one parent - you, as the parent completing the FAFSA. If it were meant to be both parents, it would be "parents' income" with the apostrophe after the 's'. Regarding verification: Beyond W-2s, having a copy of your separation agreement (if formal) or documentation showing separate residences during 2023 can be helpful. Each school's verification process varies slightly, but most will request a statement explaining the discrepancy between FAFSA data and IRS data, along with supporting documentation.
Pedro Sawyer
Thanks everyone for the helpful responses! I'm relieved to know I'll be creating a completely new FSA ID as a parent contributor and don't need to worry about my ancient account from college. We'll make sure to: 1. Create our FSA IDs at least a week before starting the application 2. Use separate email addresses and phone numbers for each of us 3. Have my son create his first, then I'll create mine 4. Save all the login information securely for future use with my daughter I appreciate all the advice! This community has been incredibly helpful.
0 coins
Mae Bennett
•Sounds like you've got a solid plan! One last tip - when you're entering income information on the FAFSA, be prepared with your 2024 tax return information (for the 2026-2027 school year application). The FAFSA now uses the tax return from two years prior to the academic year. Good luck to you and your son!
0 coins
Melina Haruko
just wondering does anyone know if parents still have to report their assets on the new FAFSA? I heard they simplified it but im not sure what that means exactly
0 coins
Beatrice Marshall
•Yes, parents still report assets on the new simplified FAFSA, but fewer families have to report them now. If your adjusted gross income is below $60,000 AND you file certain tax forms (1040 with no schedules, 1040A, or 1040EZ), you may qualify for the simplified formula that skips asset questions entirely. However, most families will still need to report assets including cash, savings, investments, and real estate (excluding your primary residence).
0 coins