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Quick tip that might help others: For anyone dealing with these delays and needing to make college financial decisions, contact your school's financial aid office directly. Many colleges have implemented provisional aid award processes specifically to deal with the FAFSA processing backlog this year. They can often use estimated SAI calculations based on tax return copies you provide directly to them while waiting for official FAFSA processing. This won't help with the tax refund delay, but it can at least keep your college financial planning on track.
My friend works at the IRS (not supposed to tell me this stuff but whatever) and she says they're prioritizing processing people who OWE money first, then doing refunds after. So if you're getting a refund, you're automatically at the back of the line. Has nothing to do with FAFSA - just how they maximize revenue collection.
This is incorrect. The IRS processing queues are primarily organized by filing method (electronic vs. paper), then by filing date, then by complexity factors. There is no systematic prioritization of returns with balances due over returns with refunds. What is true is that returns claiming certain credits like EITC or Additional Child Tax Credit face mandated review periods, which can delay processing.
i just went through this last week! the thing that worked for me was using my phone data instead of wifi to access the site. sounds weird but apparently some wifi networks block certain authentication protocols. dont ask me why but it fixed it when nothing else worked
UPDATE: I got in! That Claimyr service actually worked - I got through to an FSA agent in about 15 minutes. Turns out there was a typo in my email (it had an extra period that I never noticed), so verification emails were going nowhere. Once they updated my email in the system, I was able to log in with the regular 2-step verification. Thanks everyone for your help and suggestions!
Great news! This is actually a very common issue - I've seen many students with small typos in their email addresses that prevent verification. For anyone else experiencing this problem, always have an agent double-check your contact information in the system.
UPDATE: You were all right about needing to be persistent! I used that Claimyr service to get through to Federal Student Aid, and they confirmed the loans were definitely disbursed to the school 2 months ago. Then I forwarded that confirmation to both the financial aid office AND the bursar's office, and CC'd the dean of students like someone suggested. Got a call back within 3 hours! Turns out there was a "system flag" on my son's account because they thought he was only half-time enrolled (he's full-time). They fixed it immediately and the loans just posted to his account this morning. The $17,800 balance is now zeroed out! Thanks everyone for your help and suggestions!
Glad to hear it's resolved! For future reference, here's why this enrollment status issue affected your loan disbursement: 1. Federal student loans require at least half-time enrollment to disburse 2. Parent PLUS loans are connected to the student's enrollment status 3. When a system incorrectly flags enrollment status, it triggers an automatic hold on all aid This is a common issue that often requires exactly the escalation path you took. Great job advocating for your son!
am i the only 1 who thinks its RIDICULOUS they made this new system and its been nothing but problems?? like they had YEARS to plan this rollout and its still a mess. my brothers fafsa from last year took like 3 days to process and mine is going on week 5 with these same weird emails
UPDATE: For anyone following this thread - after about 3 weeks, the emails finally stopped for us. Our SAI showed up in the system after about 25 days (much longer than previous years). But everything processed correctly even with those annoying emails. So if you're experiencing this, just hang tight!
Clarissa Flair
AVOID PARENT PLUS LOANS IF YOU CAN!!! The interest rates are RIDICULOUS compared to the regular student loans. Our first child graduated 2 years ago and we're still buried in Parent PLUS debt. The subsidized and unsubsidized federal loans have much better rates and more flexible repayment options. Max those out first! Also look into private loans before Parent PLUS - if you have decent credit you can probably get a better rate.
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Effie Alexander
•While Parent PLUS loans do have higher interest rates, I wouldn't necessarily recommend private loans first. Federal loans (including Parent PLUS) have advantages like income-driven repayment plans, potential loan forgiveness, and hardship deferments that private loans don't offer. But you're absolutely right that students should maximize subsidized and unsubsidized loans before parents take on PLUS loans.
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Hugh Intensity
Does anyone know if we need to fill out a separate CSS Profile for the NY school? I've heard some schools require that in addition to FAFSA, but I'm not sure if that's related to the federal loans or something else entirely.
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Lydia Santiago
•The CSS Profile is for institutional aid (scholarships and grants from the college itself), not for federal loans. Some private colleges require it, but not all. Check your daughter's specific college's financial aid website or call their financial aid office to confirm if they require the CSS Profile. The federal loans (subsidized, unsubsidized, Parent PLUS) only require the FAFSA, not the CSS Profile.
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