FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

AVOID PARENT PLUS LOANS IF YOU CAN!!! The interest rates are RIDICULOUS compared to the regular student loans. Our first child graduated 2 years ago and we're still buried in Parent PLUS debt. The subsidized and unsubsidized federal loans have much better rates and more flexible repayment options. Max those out first! Also look into private loans before Parent PLUS - if you have decent credit you can probably get a better rate.

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While Parent PLUS loans do have higher interest rates, I wouldn't necessarily recommend private loans first. Federal loans (including Parent PLUS) have advantages like income-driven repayment plans, potential loan forgiveness, and hardship deferments that private loans don't offer. But you're absolutely right that students should maximize subsidized and unsubsidized loans before parents take on PLUS loans.

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Does anyone know if we need to fill out a separate CSS Profile for the NY school? I've heard some schools require that in addition to FAFSA, but I'm not sure if that's related to the federal loans or something else entirely.

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The CSS Profile is for institutional aid (scholarships and grants from the college itself), not for federal loans. Some private colleges require it, but not all. Check your daughter's specific college's financial aid website or call their financial aid office to confirm if they require the CSS Profile. The federal loans (subsidized, unsubsidized, Parent PLUS) only require the FAFSA, not the CSS Profile.

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Quick tip that might help others: For anyone dealing with these delays and needing to make college financial decisions, contact your school's financial aid office directly. Many colleges have implemented provisional aid award processes specifically to deal with the FAFSA processing backlog this year. They can often use estimated SAI calculations based on tax return copies you provide directly to them while waiting for official FAFSA processing. This won't help with the tax refund delay, but it can at least keep your college financial planning on track.

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This is really helpful - we've been worried about missing tuition deposit deadlines while waiting for the official aid package. I'll contact the financial aid office tomorrow!

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My friend works at the IRS (not supposed to tell me this stuff but whatever) and she says they're prioritizing processing people who OWE money first, then doing refunds after. So if you're getting a refund, you're automatically at the back of the line. Has nothing to do with FAFSA - just how they maximize revenue collection.

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This is incorrect. The IRS processing queues are primarily organized by filing method (electronic vs. paper), then by filing date, then by complexity factors. There is no systematic prioritization of returns with balances due over returns with refunds. What is true is that returns claiming certain credits like EITC or Additional Child Tax Credit face mandated review periods, which can delay processing.

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i just went through this last week! the thing that worked for me was using my phone data instead of wifi to access the site. sounds weird but apparently some wifi networks block certain authentication protocols. dont ask me why but it fixed it when nothing else worked

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That's an interesting suggestion! I'll definitely try that today - I've been on wifi for all my attempts so far. Thanks!

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UPDATE: I got in! That Claimyr service actually worked - I got through to an FSA agent in about 15 minutes. Turns out there was a typo in my email (it had an extra period that I never noticed), so verification emails were going nowhere. Once they updated my email in the system, I was able to log in with the regular 2-step verification. Thanks everyone for your help and suggestions!

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Great news! This is actually a very common issue - I've seen many students with small typos in their email addresses that prevent verification. For anyone else experiencing this problem, always have an agent double-check your contact information in the system.

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So glad you got it fixed! Now I'm wondering if my daughter has the same issue...

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UPDATE: You were all right about needing to be persistent! I used that Claimyr service to get through to Federal Student Aid, and they confirmed the loans were definitely disbursed to the school 2 months ago. Then I forwarded that confirmation to both the financial aid office AND the bursar's office, and CC'd the dean of students like someone suggested. Got a call back within 3 hours! Turns out there was a "system flag" on my son's account because they thought he was only half-time enrolled (he's full-time). They fixed it immediately and the loans just posted to his account this morning. The $17,800 balance is now zeroed out! Thanks everyone for your help and suggestions!

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SEE!!! I KNEW IT!!! It's ALWAYS their mistake and never ours! So glad you got it fixed! 👏👏👏

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Glad to hear it's resolved! For future reference, here's why this enrollment status issue affected your loan disbursement: 1. Federal student loans require at least half-time enrollment to disburse 2. Parent PLUS loans are connected to the student's enrollment status 3. When a system incorrectly flags enrollment status, it triggers an automatic hold on all aid This is a common issue that often requires exactly the escalation path you took. Great job advocating for your son!

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Thank you for explaining the technical reason behind it all! It makes sense now. I'm just relieved it's fixed before any late fees or registration holds kicked in. I'll know what to watch for next semester.

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am i the only 1 who thinks its RIDICULOUS they made this new system and its been nothing but problems?? like they had YEARS to plan this rollout and its still a mess. my brothers fafsa from last year took like 3 days to process and mine is going on week 5 with these same weird emails

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EXACTLY!! It's like they didn't even test it before launching! 🤦‍♀️

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The issue seems to be affecting almost everyone. My daughter's college financial aid office told me they're seeing delays across the board with the new system.

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UPDATE: For anyone following this thread - after about 3 weeks, the emails finally stopped for us. Our SAI showed up in the system after about 25 days (much longer than previous years). But everything processed correctly even with those annoying emails. So if you're experiencing this, just hang tight!

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Thank you SO much for coming back to update! That's really reassuring. We're only at the 2-week mark, so I'll try to be patient for a couple more weeks before really worrying.

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