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uhh not to make things worse but my friend lost her entire financial aid package because of an error like this that never got fixed. she had to drop out for a semester. just saying you should prepare a backup plan maybe??
Oh god, that's terrifying. I literally can't afford to attend without the Pell Grant. Did your friend ever figure out what caused the error or how it could have been fixed?
she said it was something about her parents being divorced and both filling out parts of the fafsa but the school couldn't see one parents info or something?? but she said afterwards that she should have gone to the dean of students office for help instead of just financial aid. apparently they can sometimes do emergency aid when theres fafsa problems
Update: I just helped another student with this exact issue last week. It turned out to be a parent FAFSA signature problem. Even though the FAFSA showed as complete, one parent's electronic signature wasn't properly recorded in the CPS system. The solution was to have the parent log in to studentaid.gov using their FSA ID, navigate to the submitted FAFSA, and re-sign electronically. Within 72 hours, the error cleared and the student's aid was reinstated. This is a known issue with the latest FAFSA processing system - the signature appears complete on the student view but hasn't properly registered in the school's interface.
Wow, thank you! I just texted both my parents asking them to log in and check their signatures. This might actually explain everything, especially since my parents live in different states and submitted their information separately. I really hope this is the solution!
This is excellent advice. I've seen the parent signature issue several times this year. The tricky part is that studentaid.gov shows the FAFSA as complete to the student, but the parent signature data doesn't always transmit correctly to the school's system, especially with the new FAFSA simplification rollout.
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One more thing to be aware of for 2025-2026 FAFSA: they're now using information from your 2023 tax return (called prior-prior year). So you don't need to wait until you file 2024 taxes - you'll be using information you already filed. Also, with the simplified FAFSA, fewer assets are counted against you compared to previous years. The new Student Aid Index calculation is a bit more generous for middle-income families in many cases.
yes this!!! and if ur income in 2023 was way higher than normal (like we sold some stock that year) u can do a financial aid appeal after u get ur offers. my daughter got way more $ after we explained that was a one time thing
You all have been SO helpful! I'm going to make sure we start college apps this fall, submit CSS Profile in October for any private schools, and then FAFSA immediately when it opens in December. I'll mark January 15th as an important deadline to watch for those merit scholarships too. I feel much better prepared now. This timing question was really stressing me out!
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I'd recommend contacting Purdue's financial aid office directly. They often have preferred lender lists with organizations they've vetted, and sometimes there are university-specific loan programs or emergency funds that aren't widely advertised. Additionally, since you're an Indiana resident, see if your student qualifies for any state-specific programs through the Indiana Commission for Higher Education. Also, be sure to complete the CSS Profile if Purdue uses it in addition to the FAFSA - it can sometimes unlock institutional aid that the FAFSA doesn't.
Thank you! I didn't know about a preferred lender list. We'll definitely check with the financial aid office about that. And we did submit the CSS Profile - it was such a detailed form, much more comprehensive than the FAFSA. Unfortunately Purdue said they don't have any additional institutional aid available for us right now, but perhaps we could check again for sophomore year.
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my cousins best friend went to nyu for free with some scholarship thing and hes not even that smart lol. the whole system is just about who you know and having the right connections. my loans are even worse than yours and i dont even work in my field so at least you got that going for you
I'm sorry to hear you're in an even tougher situation. That's a good point about at least working in my field - I do love teaching despite the financial strain. I hope you find some relief for your loans too.
After reading through all the comments, I wanted to add one more thing: document EVERYTHING in your interaction with loan servicers. Keep records of all phone calls (date, time, who you spoke with), save all emails, and take screenshots of important account information. I've seen too many teachers get burned when servicers make mistakes in tracking qualifying PSLF payments or misapply payments. Having detailed records saved my colleague nearly $40K when she had to prove she had made qualifying payments that weren't being counted properly. And on a personal note - your frustration is completely justified. The system IS unfair. But please don't let that stop you from taking advantage of every program available to you now. The SAVE plan plus PSLF could potentially save you tens of thousands of dollars.
That's excellent advice about documentation. I've already experienced some issues with payment tracking, so I'll start keeping better records. I've scheduled a call with Federal Student Aid for next week to go over all my options. Thank you all for the helpful advice and for letting me vent. It helps knowing I'm not alone in this struggle.
Hunter Brighton
Just to add some perspective from someone who works in college admissions - this is an especially complicated year for FAFSA processing. The rollout of the new FAFSA Simplification Act means everything is taking longer. Even after your application shows as processed, there are additional steps happening behind the scenes before schools can fully access your data. Most institutions are running 3-4 weeks behind their normal financial aid timelines. This doesn't help your immediate situation, but hopefully provides some context for why this is happening. If your daughter received early acceptance, definitely contact that school's financial aid office directly - they may be able to prioritize her aid package.
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Jessica Suarez
•That makes sense, though it's frustrating they don't communicate these delays clearly on the website. My daughter actually has until February 15th for her top choice school, so hopefully we'll have the information by then. I appreciate the insider perspective!
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Jessica Suarez
UPDATE: Just wanted to share what happened in case it helps anyone else. I downloaded our SAR as suggested and found our SAI score. Then I called each school's financial aid office directly. Two of them already had our information and said aid packages would be sent out mid-January. One hadn't received our FAFSA data yet and suggested we check if there were any issues with our application. I logged back into studentaid.gov and realized that school's code had a typo! Fixed it and resubmitted that portion. The other three schools said they're processing in order received and we should expect packages by late January. So definitely be proactive and contact schools directly!
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Justin Chang
•Great follow-up! This is exactly the right approach. For anyone else reading this thread, always check your Student Aid Report carefully for errors, and don't hesitate to contact schools directly about your financial aid timeline. Each school handles their processing differently.
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