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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Update on my situation: I finally got through the college selection page by adding schools one by one with a 2-minute wait between each selection. Painfully slow but it worked. The SAI calculation is working now too. Hope this helps!
Thanks for coming back with an update! I'll try the one-by-one approach tonight if the mobile app doesn't work. At least there's hope!
UPDATE: We finally got through the college selection page! Combination of using the mobile app AND doing it at 6am this morning. Now we're on to the parent contribution section. Thanks everyone for your help and commiseration. For anyone else stuck on this - try early morning hours and the mobile app!
Excellent! Glad you found a solution. Just be prepared for possible slowdowns in the parent contribution section as well - that's another area where many users have reported issues. Best of luck with the rest of your application!
congrats!! the parent section was actually easier for me than the college part, hope it goes smooth 4 u
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Update for everyone following this thread: The Department of Education just released guidance to financial aid offices about handling these SAI increases. Schools are being encouraged to use professional judgment to adjust aid packages for students whose SAIs increased solely due to the formula correction. Key points when contacting your schools: 1. Specifically mention the "SAI inflation adjustment recalculation" 2. Emphasize that your financial circumstances haven't changed 3. Ask if they're implementing the new guidance for professional judgment adjustments 4. Provide documentation of both your original and new SAI Most schools will be sympathetic to this situation since it wasn't your error.
Thank you so much for this update! This is incredibly helpful. I'll call all the schools tomorrow with this exact information. I really appreciate everyone's insights - this forum has been more helpful than any official communication we've received.
My niece had this exact problem and found out it was because of how they calculated my sister's retirement contributions after the adjustment. Something about the threshold for protected retirement assets changing. Might be worth looking into if you have any retirement contributions listed on your FAFSA.
That's interesting - we do have retirement contributions that we reported. I'll specifically ask about that when I call. Thanks for the tip!
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I faced a similar issue with my own FAFSA after my parents kicked me out. One thing that really helped was having my high school principal write a detailed letter explaining that my parents had not financially supported me for over a year. I also included utility bills showing I was covering my own living expenses (with help from my aunt). The financial aid counselor told me that having OFFICIAL letterhead on all the documentation made a big difference. My dependency override was approved after initially being rejected because I resubmitted everything on official letterhead.
That's incredibly helpful advice! I'll make sure we get everything on official letterhead. Since he's living with me, should I provide documentation showing I'm supporting him financially?
Yes! Definitely include proof that you're supporting him - utility bills with your address, school records showing your address, medical insurance documentation if he's on your plan, anything official showing the living arrangement. In my case, I also had to submit a personal statement explaining exactly when my parents stopped supporting me and the circumstances around it. Be SUPER specific with dates and events in that statement.
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This new FAFSA is THE WORST!!! I spent 9 HOURS trying to get my wife added as a contributor and ended up having to restart the whole application THREE TIMES! The government should be ASHAMED of this garbage system. It's like they're actively trying to prevent students from getting financial aid. I feel your pain!!!!!
I'm sorry you had such a terrible experience! It really shouldn't be this difficult. I'm just glad I'm not the only one struggling with it.
right?? my daughters counselor said they're seeing way fewer completed FAFSAs this year because of all these problems. so sad for kids trying to afford college :
FINAL UPDATE: We finally got everything submitted! After my husband completed his section, we both signed, and I was able to submit the application. The SAI calculated correctly (I think). Now just waiting for it to process and hoping my daughter gets the financial aid package she needs. Thanks again to everyone who helped! This community saved us from having to start over from scratch.
Congratulations on getting it submitted! The processing should take about 3-5 days, and then your daughter's SAI will be sent to the schools she listed on her FAFSA. Make sure she checks her email regularly, as schools might request additional verification documents. Wishing her the best with her financial aid package!
Natasha Petrova
Based on everything shared, here's what I recommend: 1. DON'T start over - multiple applications will likely cause verification flags 2. Try the technical support email specifically for signature issues: FAFSA.TechSupport@ed.gov 3. If you need more immediate help, consider using the call service someone mentioned or try calling during off-hours (early morning or late night) 4. Document everything - take screenshots of error messages and note dates/times of your attempts 5. If all else fails, contact your daughter's college financial aid office - even at small schools, they often have direct contacts at FSA they can reach The parent signature issue is a known glitch in the system this year. Starting over won't fix it since it's likely tied to your FSA ID in their database.
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Oliver Becker
•Thank you for this comprehensive advice! I'll definitely try the email first, then maybe the call service if that doesn't work. I have been taking screenshots so that's good to hear. I'll update this thread once I (hopefully) get this resolved in case it helps someone else.
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Emma Davis
Quick update for anyone following this thread - the signature issues are being addressed in the next system update according to the FSA Twitter account. They posted yesterday that they're doing maintenance this weekend specifically to fix parent signature problems. Might be worth waiting until Monday to try again if other methods don't work.
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Oliver Becker
•That's great news! I'll check their Twitter for updates. Thank you!
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