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Financial aid advisor here. For the 2025-2026 FAFSA, the SAI location and delivery method changed from previous years, which is causing a lot of confusion. Here's what you need to know: 1. The SAI is ONLY available on the student's account (parent access won't show it) 2. It appears on the Student Aid Report (SAR), which is a PDF document 3. To access the SAR: Have your son log in → My Documents → Find the Student Aid Report 4. The SAI should appear on the first page, but occasionally appears elsewhere in the document If the SAR isn't available after 3 weeks, it suggests one of three issues: - Verification is required (check "To Do" items in the student account) - There's an application error that needs correction (check Message Center) - The application is still in a processing queue (less likely after 3 weeks) Most colleges need the SAI by mid-May for financial aid packaging, so I recommend resolving this soon.
Thank you so much for this detailed information! This helps tremendously. I'll have my son check his account tonight following exactly these steps. The college financial aid office has been asking for his SAI by May 10, so we definitely need to get this resolved quickly.
UPDATE: Finally got this sorted out! My son logged into his account and we found that there WAS a verification notice in his Message Center. Nothing was sent by email to alert us. We had to upload his W-2 forms and my tax return transcript. Once we did that, it took about 4 days for processing, and then the SAR with the SAI became available. The number appears near the top of page 1 of the SAR PDF. For anyone else having this issue - definitely check the Message Center in the student account and look for any verification requirements. They don't make this very obvious!
Great news! I'm glad you got it resolved. This is a common issue - the 2025-2026 FAFSA has been selecting more applications for verification than in previous years. The good thing is you caught it in time for your May 10 deadline.
thx for updating! helped me figure out my daughters account too - she also had verification stuff we didnt know about
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I work in a financial aid office, and here's some insider perspective: FSA actually did implement some system changes after last year's disastrous rollout. They added more customer service reps and improved some of the training. However, they're still understaffed for the volume they handle, especially during peak periods. The best times to call are typically Tuesday-Thursday, either early morning (8-9am) or later afternoon (4-5pm). Avoid Mondays and Fridays at all costs - wait times are often double. Also, if you're calling about a technical issue rather than a policy question, specifically request a technical specialist when prompted about your issue.
This is super helpful insight! I'll schedule my calls for Thursday afternoons from now on. Is there a specific way to phrase issues to get to more experienced reps?
Yes - be specific about your technical issue rather than saying "I need help with my FAFSA." Use terms like "SAI calculation discrepancy," "contributor access error," or "verification document upload failure" - these route you to more specialized teams with shorter queues and better-trained staff.
i dont think its better...just random luck. waited 3 hrs yesterday and gave up. my school deadline is next week and still cant get my sai score to show up correctly. system says "calculation in progress" for 2 weeks now. does anyone know if schools will accept pending fafsa or do they need the complete processed version??
Most schools require a fully processed FAFSA with a valid SAI score before they'll create your aid package. However, if you're bumping against a deadline, email your school's financial aid office with documentation that you've submitted your FAFSA and are waiting for processing. Many schools will hold your place in line for aid if you can prove you submitted before their deadline.
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Has your daughter completed the CSS Profile too? Boise State uses both FAFSA and CSS Profile for some of their scholarships. We didn't realize this at first and almost missed out on a merit scholarship because we thought just the FAFSA was enough!
Wait, what? I thought the CSS Profile was only for private schools! Boise State requires that too? No one told us about this during the application process. Now I'm really worried we missed something important. Where do you even find that information on their website?
I should clarify here - Boise State does NOT require the CSS Profile for standard financial aid packages. They only use FAFSA for federal and state aid determination. The CSS Profile is only used for certain specialized scholarships, primarily their Honors College specific scholarships. If your daughter applied to and was accepted into the Honors College, then the CSS Profile might be relevant. Otherwise, the FAFSA is all you need.
If u reallly want to kno whats going on just go to the bronco zone portal and click on missing requirements. If it says fafsa recieved but nothin else is checked then ur just waiting for them to process everything. BSU is super slow every yr but they come thru eventually. My kid got a pretty good pacakge in the end.
I just checked the portal again and it does say FAFSA received with no missing requirements. I guess that means we're just in the waiting period like everyone else has mentioned. It's frustrating but at least it's normal. Thanks for the tip about checking that specific section.
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ooh also i just remembered the worst part - make sure u dont count ur retirement savings in the assests - thats a HUGE mistake alot of ppl make. they only care about cash, regular investment accounts, and real estate thats NOT your primary home
Thank you! Someone else mentioned that too - I definitely would have included retirement accounts if I hadn't asked. The instructions really should make this clearer.
One more important clarification: when listing current investments, remember this includes: - Real estate (except the home you live in) - Trust funds - UGMA/UTMA accounts - 529 college savings plans - Money market funds - Mutual funds - Certificates of deposit - Stocks and bonds But does NOT include: - Retirement plans (401k, pension funds, annuities, IRAs) - Life insurance - Your primary residence The SAI (Student Aid Index) calculation hits non-retirement investments much harder than cash savings, so accurate reporting is critical.
This is extremely helpful. I have a rental property and wasn't sure if that should be included, but now I know it should. Really appreciate the detailed breakdown!
Miguel Diaz
I've been working in financial aid for 12 years and this is THE WORST rollout I've ever seen. The simplified FAFSA was supposed to make things easier but the technical problems have been endless. Please be patient with your schools' financial aid offices - we're just as frustrated as you are! One tip: if your student is deciding between schools, contact each financial aid office directly. Many have institutional funds they can use while waiting for official FAFSA processing.
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AstroExplorer
•Thanks for this insider perspective! It's helpful to know the schools are struggling with this too. I was worried my daughter's college was just being slow, but sounds like they're dealing with a mess on their end as well.
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Giovanni Moretti
wait ur saying they're actually getting through applications from January NOW? maybe there's hope for my December app then lol
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AstroExplorer
•They seem to be processing in random batches rather than chronologically. My neighbor submitted in February and got processed before us (we submitted in January). Try logging into studentaid.gov to check your current status - might have updated without you getting a notification.
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