FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ruby Garcia

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my niece goes to penn state and she said a lot of people dont know that u can appeal for more summer aid. but you gotta do it quick b4 the term starts!!!! did u try that??

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Maya Lewis

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appeals rarely work for summer terms tho. i filed one last yr and was denied cuz they said summer funding is already "maxed out" whatever that means 🙄

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One important detail no one has mentioned: Your 23-24 FAFSA technically covers Fall 2023, Spring 2024, and Summer 2024. If your son received full Pell for Fall and Spring, that would explain the reduced summer amount (hitting that 150% cap others mentioned). For the upcoming 2024-2025 academic year, make sure you've completed the new FAFSA (the simplified one that just launched). If you maintain a 0 SAI (formerly EFC), your son should be eligible for maximum Pell Grant amounts for the regular terms. And definitely check with Penn State about possible summer scholarship options - many schools have specific funds just for summer study that aren't automatically applied.

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Cameron Black

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Yes, we did fill out the new FAFSA for 24-25 but it was quite a struggle with all the system issues. We still have a 0 SAI so hopefully the fall and spring will have better aid packages. I'll ask specifically about summer scholarships - didn't know those existed. Thanks!

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Lindsey Fry

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When my daughter started college last year, I found myself in a similar situation - wanting to combine Parent PLUS loans with out-of-pocket payments. Here's what I learned the hard way: 1. Financial aid and student accounts/billing are TWO SEPARATE OFFICES at most schools. If you're asking about payment plans and billing, you need the Bursar's Office or Student Accounts, not Financial Aid. 2. The Parent PLUS loan process is frustrating because you have to specify an amount, but the exact bill isn't always clear when you're applying. 3. If you ever need to INCREASE your Parent PLUS loan mid-year (which we did), there's additional paperwork and another credit check. If I could do it all over again, I would have borrowed slightly MORE than I thought I needed for fall semester, then adjusted downward for spring once I had a better handle on our finances.

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Thank you for sharing your experience! The distinction between financial aid and student accounts/billing offices might explain why I didn't get helpful answers. I'll reach out to the Bursar's Office instead. I appreciate the tip about potentially borrowing slightly more than needed - that's a perspective I hadn't considered.

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Saleem Vaziri

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One more tip from my experience: the Parent PLUS loan application asks for the loan period (academic year) and loan amount. If you indicate a full academic year loan period but later decide you don't need the spring semester portion, you can cancel that disbursement without penalty before it's processed. This gives you flexibility - if your financial situation improves dramatically, you can cancel the spring portion. If not, it's already approved and ready to disburse. Also, keep in mind that Parent PLUS loans require a new application each academic year, so you'll go through this process again next year for your son's sophomore year.

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That's really helpful to know we can cancel the spring portion if needed! I was worried we'd be locked in once we applied. I'm starting to understand why this process feels so complicated - there are so many moving pieces and offices involved. Thank you for your patient explanation.

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Lucas Lindsey

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Just to follow up on my earlier comment - make sure when you contact your son's financial aid office that you specifically ask about an \

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Thank you for the follow-up! I just spoke with my son, and we're going to his financial aid office first thing Monday morning with all his documentation about the retirement account. I'll specifically ask for an \

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Natalie Wang

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I called our university's financial aid office yesterday about my son's delayed SAI, and they said they're accepting screenshots of the "FAFSA submitted" confirmation page as proof that students have completed their financial aid application requirements by the priority deadline. Then they'll process the actual awards once the SAI comes through. Might be worth asking your daughter's schools if they have a similar policy in place.

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Zoe Gonzalez

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That's such a good idea! I'll have her call tomorrow to ask. We did take screenshots of the confirmation page when we submitted, thankfully. This whole process is so much more complicated than when I went to college!

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In response to your question about contacting FSA directly - yes, it can help, especially if your daughter's application might have an issue that's not displaying in the system. Many families are discovering their applications are stalled for verification or inconsistencies that aren't being clearly communicated. If you do manage to speak with an agent, ask them to check if the application is truly "in process" or if it's flagged and waiting for additional information. Also ask them to verify that all parental contributions and signatures are properly recorded in the system. By the way, most colleges have established workarounds for these delays, so don't panic about the deadlines. Just make sure your daughter communicates proactively with each school's financial aid office.

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Zoe Gonzalez

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Thank you so much for all your help! I think we'll try to get through to an agent this week just to be sure there's not a hidden issue with our application. And she's emailing all her schools today to explain the situation. Everyone here has been so helpful - this process is overwhelming!

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Tyler Lefleur

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they should really make this more clear!!! i was so confused by the black vs blue too, ended up starting over TWICE thinking i did something wrong!!! 😤

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SAME!! the new system is terrible. and when i tried calling the support number it just hung up on me after 45 min of waiting!!! 🤬

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Camila Jordan

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To address a few questions that came up in this thread: @user109: The EFC (Expected Family Contribution) was replaced by the SAI (Student Aid Index) starting with the 2024-2025 FAFSA as part of the FAFSA Simplification Act. It's essentially the same concept but with some calculation changes that better account for family size and multiple students in college. For everyone having trouble reaching Federal Student Aid by phone: they're experiencing extremely high call volumes due to all the questions about the redesigned form. In addition to the Claimyr option mentioned above, you can also try: 1. Using the virtual assistant on studentaid.gov (it's actually pretty helpful) 2. Calling during off-peak hours (early morning or late evening) 3. Contacting your school's financial aid office for guidance The new system has a learning curve, but once you understand the blue/black field system and the contributor model, it's actually faster than the old version.

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Caleb Stark

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Thank you for all this detailed information! I feel much more confident moving forward now. I'll have my daughter send me the contributor invitation and then complete the parent portion. Really appreciate everyone's help!

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