FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Oliver Weber

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i bet they're just using this as an excuse to delay processing applications again this year!! first they launch the new system late, then all these "technical issues" that conveniently push everything back. FAFSA is such a disaster this year, my kid's college financial aid office told me they're weeks behind on processing because of all these FSA problems

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While I understand your frustration, this specific issue is actually documented in the FSA knowledge base. It's related to the database architecture that doesn't properly separate historical student records from current parent contributor roles. The recent system upgrades were supposed to fix this, but clearly some edge cases still exist. I recommend documenting all your attempts to resolve this for your daughter's financial aid office - they can sometimes process a provisional financial aid package while technical issues are being resolved.

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Oliver Weber

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yeah well they've had YEARS to fix these "edge cases" and millions of dollars in funding. my nephew lost a scholarship last year because of fafsa delays. just saying it's suspicious how they always have problems right when deadlines are approaching

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Connor Byrne

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UPDATE: We finally got this resolved! Calling the FSA helpline directly was the key. My husband had to have an agent manually update his account status from "student" to "parent" in their system. Once they did that, he was able to log back in and complete the parent signature section. The whole FAFSA has now been submitted. For anyone else facing this issue - be prepared to wait on hold for a while (we used that Claimyr service someone mentioned and it did help get through faster). Make sure you explain that the system is showing old student aid info instead of parent contributor options. They'll need the student's name and some verification info to make the update.

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Yara Elias

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Glad you got it fixed! I'm going to save this thread in case anyone else in my daughter's high school parent group runs into the same problem.

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QuantumQuasar

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Thanks for updating us with the solution. This is actually becoming more common as more parents who received federal aid themselves are now having children applying for college. The FSA system needs better handling of dual-role users (those who were once students and are now parents).

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Ruby Garcia

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my niece goes to penn state and she said a lot of people dont know that u can appeal for more summer aid. but you gotta do it quick b4 the term starts!!!! did u try that??

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Maya Lewis

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appeals rarely work for summer terms tho. i filed one last yr and was denied cuz they said summer funding is already "maxed out" whatever that means 🙄

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One important detail no one has mentioned: Your 23-24 FAFSA technically covers Fall 2023, Spring 2024, and Summer 2024. If your son received full Pell for Fall and Spring, that would explain the reduced summer amount (hitting that 150% cap others mentioned). For the upcoming 2024-2025 academic year, make sure you've completed the new FAFSA (the simplified one that just launched). If you maintain a 0 SAI (formerly EFC), your son should be eligible for maximum Pell Grant amounts for the regular terms. And definitely check with Penn State about possible summer scholarship options - many schools have specific funds just for summer study that aren't automatically applied.

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Cameron Black

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Yes, we did fill out the new FAFSA for 24-25 but it was quite a struggle with all the system issues. We still have a 0 SAI so hopefully the fall and spring will have better aid packages. I'll ask specifically about summer scholarships - didn't know those existed. Thanks!

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i think you're overthinking this lol. just put her current school for now then update it later if she decides to transfer. that's what we did with my son. the whole updating schools thing takes like 2 minutes online. way easier than trying to predict where she might go.

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While this approach could work, I'd actually recommend listing all potential schools upfront if possible. Each school has different priority deadlines for financial aid, and if you add a school later, you might miss their priority deadline which could potentially reduce the aid package. Some schools distribute certain grants on a first-come, first-served basis, so being in their system earlier can be advantageous.

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The whole FAFSA system is RIDICULOUS! Why should we have to guess where our kids are going??? My daughter changed her mind THREE TIMES last year about where she wanted to transfer. And each time we had to update the stupid FAFSA AND contact both financial aid offices AND resubmit verification documents! The entire process is designed to make you want to GIVE UP on getting any aid at all!!!

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Lucas Bey

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I feel your pain! It's definitely frustrating. We went through something similar with my son two years ago. The whole system seems designed for students who know exactly where they're going and never change their minds, which is just not realistic!

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Aidan Hudson

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Their probably just confusing their own internal policies with FAFSA requirements. I mean the financial aid office and admissions don't always talk to each other that well lol. Your brother passed the DOT physical so he's cleared to drive according to federal transportation guidelines. FAFSA only cares about $$$$ not medical stuff. The delay in processing is normal this time of year - my SAI score took almost a month to come through and I applied in February too.

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Tyler Lefleur

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That makes sense - it does seem like internal miscommunication. Glad to hear the processing delay is normal though, that's reassuring! He was worried something was wrong with his application.

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Tyler Lefleur

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UPDATE: Thank you everyone for your help! My brother called the Federal Student Aid Information Center directly and they confirmed his FAFSA application is processing normally with no issues or missing documentation. When he asked about any medical forms being required, the rep was confused and said they don't request that kind of documentation. He then went back to the school with this information, and after some back and forth, found out they were actually talking about a school-specific scholarship program for students with disabilities that requires additional documentation - NOT a FAFSA requirement! Just like some of you suggested! The miscommunication happened because he was talking to an admissions person who didn't understand financial aid very well. When he spoke with the actual financial aid office, they cleared everything up. His federal aid is processing normally and should be available soon. Such a relief!

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So glad to hear this worked out! This is exactly why it's always best to go directly to the source (Federal Student Aid) rather than relying on secondhand information from school staff who might not be fully trained on all the details. Good luck to your brother with his CDL training!

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Natalie Wang

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I called our university's financial aid office yesterday about my son's delayed SAI, and they said they're accepting screenshots of the "FAFSA submitted" confirmation page as proof that students have completed their financial aid application requirements by the priority deadline. Then they'll process the actual awards once the SAI comes through. Might be worth asking your daughter's schools if they have a similar policy in place.

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Zoe Gonzalez

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That's such a good idea! I'll have her call tomorrow to ask. We did take screenshots of the confirmation page when we submitted, thankfully. This whole process is so much more complicated than when I went to college!

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In response to your question about contacting FSA directly - yes, it can help, especially if your daughter's application might have an issue that's not displaying in the system. Many families are discovering their applications are stalled for verification or inconsistencies that aren't being clearly communicated. If you do manage to speak with an agent, ask them to check if the application is truly "in process" or if it's flagged and waiting for additional information. Also ask them to verify that all parental contributions and signatures are properly recorded in the system. By the way, most colleges have established workarounds for these delays, so don't panic about the deadlines. Just make sure your daughter communicates proactively with each school's financial aid office.

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Zoe Gonzalez

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Thank you so much for all your help! I think we'll try to get through to an agent this week just to be sure there's not a hidden issue with our application. And she's emailing all her schools today to explain the situation. Everyone here has been so helpful - this process is overwhelming!

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