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I'm freaking out because I completed ours in like 8 minutes but it's been 3 days and we still don't have an SAI!!! Did yours show up right away?? The status just says "processing" but no timeline or explanation! Should I call someone? Who do I even call?? Is this normal now???
Give it some time! Ours took a full day even though the system is faster now. If it's still stuck after a week, then start worrying.
If you need to call FSA, good luck getting through on your own. After being disconnected 6 times, I used Claimyr to connect with an agent. Their site (claimyr.com) has a video demo showing how it works. It was such a relief to actually talk to someone who could check my application status in real time.
UPDATE: We got our final SAI this morning and I just want to thank everyone for calming my nerves! I was definitely being paranoid after last year's disaster. Our final number is slightly different from the estimate (a bit lower actually, which is great). The simplified form really is working as designed. For anyone else coming from last year's nightmare experience - yes, it really is supposed to be this easy now!
That's great news! The system improvements are working as intended. If your SAI ended up lower than the initial estimate, they might have applied additional adjustments during final processing. Enjoy the simplicity - it's been a long time coming!
Just wanted to share a happy update - our daughter's financial aid package populated this morning! About 5 days after the link first appeared. Got a decent Pell Grant amount and some work-study. Still waiting on the Wisconsin Grant amount to show up, but the big federal pieces are there. For anyone still waiting, hang in there!
My nephew had the same thing at UW-Parkside, blank link for two weeks then suddenly the full aid package appeared. He had to accept each part individually tho and almost missed the deadline because the email went to spam! Tell your kids to check spam folders for anything from the financial aid office!
Oh that's a great reminder! I'll have her check her spam folder right now.
did u check if your moms email is verified in her FSA ID account? my husband had to reverify his email before the signature would stick. go to the FSA ID site (not the FAFSA site) and check if theres any yellow warnings
Oh wow, I just texted my mom and she said there IS a yellow warning about email verification in her FSA ID account! She's verifying it right now. Thank you so much for this suggestion!
After your mom verifies her email, wait about 24 hours and then both of you should log in together and check the status. If it still shows the signature issue, have her sign again while you're watching to make sure it goes through correctly. Also, take screenshots of EVERYTHING - the confirmation pages, any error messages, the email verification, etc. If you do end up needing to contact your school's financial aid office, having documentation of all the steps you've taken will help them assist you better. The new FAFSA system is having so many technical issues this year. You're definitely not alone in this frustration!
Thank you! I'll definitely start taking screenshots. My mom just confirmed she verified her email, so fingers crossed that fixes it when we check tomorrow. It's somewhat comforting to know this is a widespread issue and not just me doing something wrong!
just wondering why cant you ask another counselor at your school to download the reports for you temporarily while waiting?? thats what we did when our new person started
Unfortunately, I'm the only college/career specialist at our school. We have general counselors, but none of them have access to the Arizona College Connect portal either - that's specifically my role. I'm essentially replacing someone who retired last year, and their access was deactivated.
Just checking back - were you able to reach someone at the Arizona Commission using that phone number? Sometimes it helps to call right when they open at 8:30am to get through. Let us know if you need other strategies!
Yes! Success! I called first thing this morning and actually spoke to a real person. Turns out they had my email slightly wrong in their system (they added an extra dot in my school email), so the invitation was bouncing. They fixed it and resent the invitation, and I now have access to our school's FAFSA reports. THANK YOU everyone for your help! For anyone else having this issue, definitely call directly rather than relying on email.
Anastasia Smirnova
I had this same birth year loop problem and I think I accidentally made it worse? I tried creating a new FSA ID thinking that might help, but now my application shows BOTH accounts linked to it somehow and I'm completely locked out. Has anyone dealt with something similar? The verification system seems completely broken this year. I regret not applying back in October when it first opened.
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Ravi Malhotra
•Oh no, creating a second FSA ID can definitely cause problems! The system flags it as potential identity fraud. You'll need to call and specifically ask for the FSA ID recovery team. They can help untangle multiple accounts, but you'll need to verify your identity with pretty extensive documentation. They might ask for your previous tax returns, so have those ready.
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Isabella Costa
UPDATE: Just wanted to let everyone know that after trying all the suggestions here, I FINALLY got past the birth year loop! What worked for me was: 1. Waiting until after the weekend patch the advisor mentioned 2. Using Firefox in private browsing mode 3. Manually typing my birth date instead of using dropdowns 4. Completing that section early morning (around 6am) I'm now able to continue with the application! I also contacted my daughter's school financial aid office and they were super understanding, gave her a 2-week extension on the priority deadline. Thanks everyone for your help!!
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Freya Christensen
•congrats!! still stuck in the loop myself but gonna try your exact steps tomorrow morning!
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Chloe Davis
•Thats amazing! There's hope for the rest of us 😅
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