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Just to add some clarity about what's happening with the parent contribution situation: The 2025-2026 FAFSA uses the new Student Aid Index (SAI) instead of the old Expected Family Contribution (EFC). With this change, they've simplified the parent contribution process. If you're married and file taxes jointly, the system only needs one parent to complete the contributor section since they can access all the necessary financial data through that parent's consent for IRS data transfer. This is actually working as designed, even though it's confusing if you're used to the old system where both parents needed to provide information separately. So if your application shows complete after just your contribution, you're good to go!
Update: We submitted the FAFSA last night! My son's dashboard showed 100% complete even with just my contribution (we file jointly). Thank you everyone for your help and explaining how the new system works. Such a relief to have this done before his priority deadline. Now we just have to wait for his SAI score to appear.
Great news! Hope your son gets a favorable SAI score. Remember that if you have any significant changes in financial circumstances since your tax returns were filed, you can always contact the financial aid offices directly at the schools he's applying to for a professional judgment review.
the whole system is TRASH!!! i never got ANY emails for my son's fafsa and missed his priority deadline. called FSA 6 TIMES and they kept saying "it's coming" but nothing ever did. ended up having to drive to his school's financial aid office and do it from their computers with their help. DON'T TRUST THE EMAILS JUST GO IN PERSON IF YOU CAN!!!
I'm sorry you had that experience. For anyone reading this thread: if you're approaching an important deadline and haven't received the parent email, you can also try an alternative solution: you and your student can sit down together with both of your FSA IDs ready, and complete the application in one session. The student completes their part, then immediately hands the device to the parent who logs in with their own FSA ID to complete the parent section. This bypasses the email invitation process entirely.
UPDATE: Mystery solved! Turns out my son didn't actually finish his portion - he thought he submitted but only saved his progress. When we logged back in together, there was a big "CONTINUE" button on his dashboard. After he completed the final steps and properly invited me, I got the email within an hour. Thanks everyone for your help and suggestions! For anyone else having this issue, definitely double-check with your student that they fully completed their part and didn't just save their progress.
Thanks for posting this update! This is actually one of the most common issues we see with the parent email invitation process. The FAFSA redesign for 2025-2026 has made the submission vs. save distinction more clear than previous years, but students still miss it. For future applicants reading this thread: there should be a confirmation page and email if the student section was properly submitted.
Just following up - were you able to get through to an agent using any of the suggestions provided? If you're still having issues, another approach is to contact the Federal Student Aid Ombudsman Group. While they typically handle disputes, they can sometimes assist with persistent technical issues when normal support channels aren't working.
Update: We tried that Claimyr service someone mentioned and actually got through to an agent yesterday! The wait was still about 40 minutes but at least we didn't have to sit on hold. The agent was able to unlock the account and reset the verification process. My cousin's parents successfully completed the verification this morning. Thank you all for your help!
cool that it worked out 4 u! for anyone reading this later, another trick is to select the Spanish language option even if u dont speak Spanish... the wait times r way shorter and all the agents speak English too lol. worked for me when I was dealing with my verification problems
my parents didnt have good credit so we couldnt get the plus loan at all. ended up having to appeal to financial aid office for more grants. might be worth checking if ur mom will even qualify before planning on this money
That's an important point. If a parent is denied for a PLUS loan due to adverse credit history, the student becomes eligible for additional Unsubsidized Direct Loans. The increase isn't usually as much as you could get with a PLUS loan, but it's something. Always have a backup plan and talk to your financial aid office about options if the PLUS loan falls through.
Thanks everyone for all this info! I just talked to my mom and we're going to call the financial aid office tomorrow to confirm exactly what our school's Cost of Attendance includes for off-campus housing and books. I'm also going to make sure she selects me to receive any leftover funds after tuition. And we'll definitely look into what happens if she doesn't get approved - good to know I might qualify for more unsubsidized loans as a backup. This has been super helpful!
Sounds like you've got a good plan! One last tip: have your mom apply for the PLUS loan as early as possible. Sometimes the approval and disbursement process can take longer than expected, and you don't want to be scrambling for rent money at the last minute. Good luck with everything!
Isabella Ferreira
Anyone else notice how EVERY YEAR there's some new "glitch" with FAFSA? Last year it was the SAI calculation being wrong, year before was the parent login issues. I'm convinced they do this on purpose to discourage people from applying for aid. The whole system needs to be scrapped and rebuilt from the ground up. They had 18 MONTHS to prepare for this rollout and still messed it up. SMH.
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Amina Toure
•facts. my mom gave up trying to help with my fafsa last year cuz of all the tech problems. ended up taking out extra loans smh
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Javier Torres
•While I understand the frustration, I can assure you the Department of Education doesn't create these issues intentionally. The 2025-2026 FAFSA includes significant changes to the needs analysis formula and user interface, which unfortunately has led to these technical challenges. They're actively working to resolve them.
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Paolo Ricci
UPDATE: I finally got it working! Combination of three things worked for me: 1. Using the mobile app instead of browser 2. Doing it at 5:30am when server load was low 3. Entering income information in smaller chunks instead of all at once Thanks everyone for your help! For anyone else facing this issue, definitely try the mobile app and early morning approach. And contact your school's financial aid office to let them know about the technical difficulties - mine was very understanding and said they're giving flexibility on deadlines because of all the FAFSA issues this year.
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Oliver Zimmermann
•Great to hear you got it working! Thanks for coming back to share what worked - this will definitely help others facing the same spouse information glitch.
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Natasha Volkova
•congrats! gonna try the mobile app tomorrow morning
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